Amazon Sellers Advised on Managing Negative Feedback

Amazon Sellers Advised on Managing Negative Feedback

Amazon sellers should adopt proactive strategies when facing negative reviews. This includes actively contacting buyers to resolve issues, applying platform rules to remove inappropriate reviews, diluting negative impact by increasing positive reviews, and responding publicly with rational explanations. More importantly, long-term improvement of product quality and service levels is crucial to fundamentally reduce the occurrence of negative reviews. Addressing negative feedback effectively is key to maintaining a positive seller reputation and driving sales on Amazon.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Face New Japan Consumption Tax Rules

Amazon Sellers Face New Japan Consumption Tax Rules

This article provides an in-depth analysis of the Japanese Consumption Tax (JCT) policy that Amazon Japan sellers need to understand. It details how to correctly set product prices inclusive of tax in the Amazon Seller Central, including selecting the appropriate product tax code, setting tax rates at both the account and product levels, and addressing frequently asked questions and important considerations. This guide helps sellers ensure compliance, enhance consumer trust, and operate successfully in the Japanese market.

12/29/2025 Customs Knowledge
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Amazon Raises FBA Fees Pressuring Seller Margins

Amazon Raises FBA Fees Pressuring Seller Margins

Amazon FBA fees are rising again, with increases across logistics, warehousing, and aging inventory fees, further squeezing seller profit margins. Faced with this pricing pressure, sellers need to optimize their product portfolio, refine operations, control inventory levels, and explore diverse sales channels to proactively respond and ensure continued survival and growth. Strategies like efficient inventory management and diversifying sales platforms are crucial for mitigating the impact of increased FBA costs and maintaining profitability in the competitive Amazon marketplace.

12/30/2025 Logistics
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Amazon Sellers Adapt Strategies to Outperform in Competitive Market

Amazon Sellers Adapt Strategies to Outperform in Competitive Market

This paper explores how Amazon sellers can escape the trap of low-price competition. It argues that sellers should not solely rely on advertising and product methodologies. Instead, a shift in mindset is crucial, emphasizing brand building, improving product quality and service levels, and creating unique competitive advantages for sustainable growth. The paper highlights the importance of moving beyond price wars and focusing on establishing a strong brand presence on the Amazon platform to achieve long-term success.

01/15/2026 Customs Knowledge
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Amazon Sellers Gain Tools to Fix Ratings Listings

Amazon Sellers Gain Tools to Fix Ratings Listings

This article recounts the author's experience of successfully refreshing and merging variant ratings through multiple contacts with Amazon customer service. It highlights the varying levels of competence among Amazon customer service representatives and shares practical tips on effectively utilizing customer service resources to solve operational problems. These tips include persistence, exploring different contact channels, clearly describing the issue, and making reasonable use of available resources. The author reminds sellers to focus on improving product quality while seeking customer service assistance.

01/04/2026 Logistics Industry Insights
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Amazons Logistics Expansion Threatens Freight Forwarders

Amazons Logistics Expansion Threatens Freight Forwarders

An insider leak suggests Amazon aims to dominate the cross-border logistics and overseas warehouse market, causing industry concern. This article analyzes the validity and impact of this claim, arguing that while Amazon's official logistics arm has advantages, a complete monopoly is unlikely. Furthermore, it provides strategies for cross-border freight forwarders to adapt, recommending differentiation, diversification of services, and improved service levels to navigate the evolving industry landscape. The focus is on maintaining competitiveness in the face of potential Amazon expansion.

01/05/2026 Logistics Industry Insights
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FBM Sellers Gain Edge in Amazon Buy Box Competition

FBM Sellers Gain Edge in Amazon Buy Box Competition

This article delves into the key factors and strategies for Amazon Fulfillment by Merchant (FBM) listings to quickly win the Buy Box. By analyzing listing quality, order response time, product price, inventory levels, seller performance, and listing age, it provides FBM sellers with a practical guide to optimize their listings and enhance competitiveness. The article emphasizes the importance of refined operations and differentiated competition to succeed in the Amazon marketplace. It offers actionable insights for improving Buy Box eligibility and driving sales.

01/04/2026 Logistics Industry Insights
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Amazons Logistics Growth Pressures 3pls to Improve Services

Amazons Logistics Growth Pressures 3pls to Improve Services

Amazon is strengthening its logistics control, aiming to push third-party logistics (3PL) providers to improve service levels rather than completely replacing them. In the future, Amazon and 3PLs will form a competitive and cooperative relationship, jointly building an efficient and intelligent logistics network. 3PLs need to continuously innovate and enhance their service capabilities to stand firm in the market competition. Amazon's strategy is about improving the overall ecosystem, not eliminating partners. This approach fosters a more robust and adaptable supply chain.

01/29/2026 Logistics Industry Insights
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Amazon Consolidates Fulfillment Storage Policy to Boost Efficiency

Amazon Consolidates Fulfillment Storage Policy to Boost Efficiency

Since March 2023, Amazon has implemented a new FBA storage capacity management policy, unifying replenishment and storage limits. IPI scores are assessed monthly, and Amazon provides storage forecasts and opportunities to request additional capacity. Sellers need to pay close attention to their IPI scores, accurately forecast sales, and leverage the new rules to optimize inventory management. This includes understanding how the IPI score impacts storage limits and utilizing available tools for forecasting and capacity requests to avoid storage overage fees and maintain healthy inventory levels.

01/04/2026 Warehousing
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Amazon Sellers Guide to Accounting and Profit Growth

Amazon Sellers Guide to Accounting and Profit Growth

This article provides an in-depth analysis of Amazon's financial system, covering aspects like the funds pool model, settlement cycles, fee structures, and tax compliance. It addresses frequently asked questions in a Q&A format and offers recommendations for improving capital efficiency and compliance levels. The aim is to help Amazon sellers better understand and manage their finances, ultimately achieving profitable growth in their businesses. It delves into the intricacies of managing finances within the Amazon ecosystem, providing actionable insights for sellers to optimize their financial operations.

02/03/2026 International Settlement
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