India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India's consumer protection system recovered 450 million rupees in refunds for consumers within 8 months, with e-commerce accounting for the highest proportion of complaints and refund amounts. The Indian government is intensifying efforts to regulate online 'dark patterns,' standardize corporate behavior, and protect consumer rights. This includes addressing issues related to misleading information, unfair trade practices, and difficulties in obtaining refunds, particularly within the rapidly growing Indian e-commerce sector where consumer awareness and redressal mechanisms are still developing.

01/21/2026 Logistics Industry Insights
Read More
Pufis Sanitary Ware Fined for Fraudulent Export Tax Refunds

Pufis Sanitary Ware Fined for Fraudulent Export Tax Refunds

Jiangmen Prefiss Sanitary Ware Technology Co., Ltd. was heavily fined by tax authorities for falsely declaring exports and defrauding the state of 2.2334 million yuan in export tax rebates. This case exposes loopholes in export tax rebate supervision, warning relevant departments to strengthen regulation. It also serves as a reminder for businesses to enhance their legal awareness and jointly safeguard a fair and healthy business environment and the international reputation of "Made in China."

01/23/2026 Customs Knowledge
Read More
Key HS Codes and Export Tax Refunds for Global Trade

Key HS Codes and Export Tax Refunds for Global Trade

This article analyzes the characteristics, measurement units, and export tax rebate rates of goods under 12 categories of HS codes, with a particular emphasis on the significance of plant products intended for human consumption and animal feed. It provides traders with references for compliance and cost control.

08/08/2025 HS Code Query
Read More
Guide to Duty Refunds for Missing Goods in Global Trade

Guide to Duty Refunds for Missing Goods in Global Trade

The World Customs Organization recommends simplifying import duty and tax refund processes to prevent taxation on non-imported goods. This covers duty drawback and release of security, emphasizing timely declaration and sufficient proof. Members are urged to streamline procedures, make prompt decisions, and share information. This guide analyzes the recommendation, helping businesses understand the application process and reduce trade costs. The key is efficient documentation and adherence to established guidelines for successful claims and minimized financial burdens in international trade.

01/20/2026 Customs Knowledge
Read More
Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
Read More
Amazon Adjusts Refund Policy for Lowvalue Items

Amazon Adjusts Refund Policy for Lowvalue Items

Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.

12/30/2025 Logistics
Read More
Guide to Setting Refund Policies for Crossborder Events

Guide to Setting Refund Policies for Crossborder Events

Dashu Cross-border event platform offers flexible refund settings, allowing event organizers to enable/disable refund functionality and set refund deadlines (refunds allowed until the event ends or a specified number of days before the event ends). Once an event payment is successful, the refund settings cannot be changed, so please set them carefully. This provides event creators with control over their refund policies and helps manage expectations for attendees regarding potential refunds.

01/20/2026 Customs Knowledge
Read More