Amazon US Warranty Policies A Comprehensive Guide

Amazon US Warranty Policies A Comprehensive Guide

This article provides a comprehensive guide to Amazon US's warranty policy, covering its scope, costs, duration, and key considerations. It addresses frequently asked questions, aiming to help consumers understand their rights and shop with confidence when purchasing from Amazon US. The guide clarifies the warranty coverage, potential fees involved, and the timeframe for claims, along with essential tips for navigating the process. It's designed to empower international shoppers to make informed decisions and enjoy a secure online shopping experience.

02/02/2026 Logistics Encyclopedia
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Amazon Launches 72hour Seller Safety Net Program

Amazon Launches 72hour Seller Safety Net Program

Amazon introduces the "Account Health Assurance" program, offering eligible sellers a 72-hour "golden window" to proactively address issues and prevent account deactivation by working with Amazon. Sellers must meet criteria such as account health rating, maintain communication, and actively cooperate. This program doesn't guarantee absolute protection; compliant business practices remain crucial for maintaining a healthy Amazon account. It's designed to provide a safety net and encourage proactive problem-solving rather than a complete shield against policy violations.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Combat Listing Hijacking Fraud

Amazon Sellers Combat Listing Hijacking Fraud

Amazon sellers are increasingly facing the problem of malicious listing hijacking. This paper details how to effectively combat this issue and protect your business reputation by leveraging official Amazon resources (such as Brand Registry and complaint mechanisms), strengthening brand protection measures, utilizing monitoring tools and technical means, taking legal action when necessary, and maintaining good communication. A multi-pronged approach is crucial to effectively address malicious listing hijacking and safeguard your brand on the Amazon marketplace.

01/21/2026 Customs Knowledge
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FNAC Expands Global Reach with Strong IP Protection Strategy

FNAC Expands Global Reach with Strong IP Protection Strategy

FNAC builds a global brand and technology protection network through trademark, patent, rights protection, and compliance strategies. This approach helps the company navigate market competition and ensure steady development. By strategically managing its intellectual property, FNAC safeguards its innovations and brand reputation, fostering a competitive advantage in the global marketplace. This comprehensive approach to IP management is crucial for FNAC's long-term success and sustainable growth.

12/30/2025 Customs Knowledge
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Cargo Insurance Brokers Ensure Freight Protection

Cargo Insurance Brokers Ensure Freight Protection

Cargo insurance brokers are specialized service providers relying on the insurance market. By deeply understanding client needs, they tailor cargo insurance solutions. They assist clients in selecting appropriate insurance products, offer professional guidance, and enhance claims efficiency, making them essential partners in ensuring the safety of cargo transport.

08/08/2025 Logistics Encyclopedia
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Tokyo Conference Strengthens Global Wildlife Protection

Tokyo Conference Strengthens Global Wildlife Protection

The 2014 Tokyo World Wildlife Conference focused on combating illegal wildlife trade, emphasizing the role of customs, evidence-based decision-making, and data empowerment. The conference promoted international collaboration, particularly between Africa and Asia, aiming to enhance global wildlife protection efforts and build a future of harmonious coexistence between humans and nature. It highlighted the importance of strengthened customs enforcement and the use of data to inform effective conservation strategies.

12/30/2025 Customs Knowledge
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Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Cambodia Strengthens Anticounterfeit Efforts with WCO Backing

Cambodia Strengthens Anticounterfeit Efforts with WCO Backing

The WCO is assisting Cambodian Customs in combating counterfeit and pirated goods, enhancing its border enforcement capabilities for intellectual property rights, and protecting consumer rights and public health and safety. This collaboration aims to strengthen Cambodia's ability to prevent the entry of illicit goods, safeguarding legitimate businesses and ensuring the well-being of its citizens. The WCO's support includes training, technical assistance, and the sharing of best practices in customs enforcement and intellectual property protection.

01/05/2026 Customs Knowledge
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Amazon Sellers Combat Malicious Complaints to Restore Listings

Amazon Sellers Combat Malicious Complaints to Restore Listings

Malicious complaints leading to listing suspensions are common among Amazon sellers. This article addresses this pain point by providing effective remedies, including gathering evidence for appeals, utilizing DMCA counter-notices, and seeking settlements. It also emphasizes the importance of prevention, such as ensuring compliance, registering trademarks and copyrights, and monitoring competitors. These strategies help sellers protect their rights and revitalize their listings. The goal is to empower sellers to combat unfair suspensions and maintain a thriving presence on the Amazon marketplace.

11/03/2025 Logistics Industry Insights
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Amazon Sellers Face Appeal Process Challenges

Amazon Sellers Face Appeal Process Challenges

This article exposes common traps in Amazon appeal services, including manipulated payment accounts, service fee scams, and fraudulent performance charges. It provides advice on selecting reliable appeal service providers, aiming to help sellers avoid risks and protect their rights. The article highlights the importance of due diligence when choosing a service provider and emphasizes the potential financial and operational consequences of falling victim to these scams. By understanding these pitfalls, sellers can make informed decisions and safeguard their Amazon businesses.

01/04/2026 Logistics Industry Insights
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