Amazon Expands Seller Safety Net with Account Health Assurance

Amazon Expands Seller Safety Net with Account Health Assurance

Amazon introduces the Account Health Assurance program, providing protection for sellers with high Account Health Ratings, preventing account deactivation due to minor issues. Sellers must actively cooperate in resolving problems, otherwise suspension remains possible. Improving the account rating requires attention to product descriptions, images, logistics, and negative review management. This initiative supports high-quality sellers and promotes the healthy development of cross-border e-commerce on Amazon. It aims to provide a safety net and encourage best practices for maintaining a healthy selling account.

01/06/2026 Logistics Industry Insights
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Malaysia Airlines Faces Shutdown Crisis Following Suspension Of Funding From Khazanah

Malaysia Airlines Faces Shutdown Crisis Following Suspension Of Funding From Khazanah

Malaysia Airlines faces a shutdown crisis, with Khazanah Nasional possibly halting further investments. If negotiations with creditors for restructuring fail, the airline may face bankruptcy by year-end due to the impact of the pandemic. The government is likely to stop funding and redirect resources to budget carrier Firefly. The future looks bleak, and the industry is closely watching whether Malaysia Airlines can turn the situation around.

07/28/2025 Airlines
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Amazon Program Protects Sellers from Account Suspensions

Amazon Program Protects Sellers from Account Suspensions

Amazon has launched the Account Health Assurance (AHA) program to help sellers with good account health avoid account deactivation due to minor issues. By joining the AHA program, sellers who cooperate with Amazon to resolve issues within 72 hours can prevent account suspension. The program has already been implemented in the US and Canadian marketplaces and will be expanded to more marketplaces in the future. Sellers need to meet certain criteria, including an Account Health Rating, emergency contact information, and eligibility for priority shipping, to join the program.

01/05/2026 Logistics Industry Insights
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Understanding Amazon ASIN Abuse Variants and Solutions

Understanding Amazon ASIN Abuse Variants and Solutions

This article explores the issue of ASIN variant abuse on Amazon and its solutions, emphasizing that violations can lead to the suspension or revocation of ASIN creation or selling privileges. Specific abuses include incorrectly adding variants, modifying product details, and combining different styles. To prevent duplicate ASIN creation, it is recommended that sellers use correct product codes and provide alternatives such as brand registration and UPC exemptions.

07/16/2025 Logistics Encyclopedia
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Amazon Brands Grapple with Counterfeits Urge Seller Compliance

Amazon Brands Grapple with Counterfeits Urge Seller Compliance

An Amazon brand authorized store operator faced a piggybacking crisis, nearly leading to account suspension. This article analyzes the causes of the incident and provides compliant counter-attack strategies for brand authorized stores from the perspectives of brand authorization scope, compliant piggybacking removal methods, listing protection, and account health. It also warns sellers to avoid illegal operations and maintain a fair competitive environment on the platform.

12/29/2025 Logistics Industry Insights
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Ebay Bans How to Appeal Account Suspensions

Ebay Bans How to Appeal Account Suspensions

Permanent eBay account suspension is a serious issue for sellers. This guide provides appeal strategies, emphasizing careful email review, proactive improvement, reasoned arguments, and persistent appeals. It also analyzes common suspension reasons, including high cancellation rates, incentivizing positive feedback, mismatched account information, selling prohibited items, and duplicate listings. Compliance with eBay's policies is crucial to avoid account suspension.

01/04/2026 Logistics Encyclopedia
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Amazon Sellers Warned of Risky performance Reset Tactic

Amazon Sellers Warned of Risky performance Reset Tactic

This article reveals a 'violation performance reset' method circulating among Amazon sellers, bypassing the appeal process by deleting problematic ASINs and checking confirmation boxes. While some sellers have found it effective, it carries high risks and only addresses the symptoms. The article emphasizes the importance of compliant operations and brand protection. It advises sellers to avoid policy violations and address issues at their root to ensure long-term success and avoid potential account suspension.

12/30/2025 Customs Knowledge
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Amazon Tightens Seller Compliance Rules Ahead of Q4 Sales

Amazon Tightens Seller Compliance Rules Ahead of Q4 Sales

Amazon is tightening its grip on non-compliant behavior. The new Account Health Rating (AHR) acts as a 'sword,' retrospectively examining six months of violations, potentially leading to suspension. Sellers must prioritize their 'health score,' operate in compliance, proactively self-inspect and rectify issues, and actively appeal when necessary. This is crucial for navigating the peak season safely and avoiding losses. Maintaining good account health is paramount for continued selling privileges on the platform.

01/16/2026 Logistics Industry Insights
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Amazon Tightens Antitheft Rules for Sellers

Amazon Tightens Antitheft Rules for Sellers

Amazon's new policy, effective June 30th, aims to combat the sale of stolen goods. Sellers must provide complete supply chain information and proof of legal origin. Those found selling stolen goods will face severe penalties, including product removal and account suspension. Sellers should immediately conduct self-checks on product compliance, prepare sufficient supporting documentation, and ensure a smooth Prime Day promotion. This policy emphasizes transparency and accountability within the Amazon marketplace to deter illegal activities and protect consumers.

06/26/2025 Logistics Industry Insights
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Amazon Suspends Shenzhen Ecommerce Firm Over Supplier Payment Disputes

Amazon Suspends Shenzhen Ecommerce Firm Over Supplier Payment Disputes

Shenzhen-based cross-border e-commerce giant X faced numerous payment disputes due to the Amazon account suspension wave. Suppliers demanded significant compensation, exposing supply chain risks within the industry. This incident may reshape the cooperation model between cross-border e-commerce sellers and suppliers, encouraging suppliers to prioritize legal protection. Sellers, on the other hand, need to strengthen financial management and risk control measures to mitigate potential losses and ensure business sustainability in the volatile e-commerce landscape.

01/05/2026 Logistics Industry Insights
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