Amazon Sellers Advised on Managing Unfair Product Reviews

Amazon Sellers Advised on Managing Unfair Product Reviews

Cross-border e-commerce sellers often encounter bizarre negative reviews that damage their store reputation. This article provides strategies to address them: calmly analyze the type of review (product quality, service, malicious, or unreasonable) and take appropriate action, such as apologizing, improving products, or reporting malicious behavior. Simultaneously, actively maintain store reputation by promptly responding to reviews, encouraging positive feedback, and understanding Amazon's criteria and process for removing negative reviews. Turn crises into opportunities for business growth.

01/06/2026 Logistics Industry Insights
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Ebay Sellers Guide to Streamlining Returns with Automation

Ebay Sellers Guide to Streamlining Returns with Automation

This article provides an in-depth analysis of eBay's return policy and details automated return settings, aiming to help sellers efficiently manage the return process and improve operational efficiency. It covers an overview of the return policy, key updates, automated return/refund option settings, and important considerations. The goal is to help sellers optimize customer experience and maintain a good store reputation. By understanding and implementing these strategies, sellers can streamline returns and build trust with their buyers.

01/06/2026 Logistics Encyclopedia
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SHEIN Expands Platform to Crossborder Sellers

SHEIN Expands Platform to Crossborder Sellers

This article details the process, required materials, and progress tracking methods for cross-border sellers onboarding the SHEIN platform. It also outlines the types of supplier recruitment. The aim is to help factories with strong capabilities and cross-border e-commerce sellers seize the opportunities presented by SHEIN, successfully onboard, and achieve business growth. It provides a comprehensive guide for those looking to become part of the SHEIN ecosystem as either a seller or a supplier.

01/06/2026 Logistics Industry Insights
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Alibaba Tencent Offer Free Email for Global Trade Firms

Alibaba Tencent Offer Free Email for Global Trade Firms

This article provides a detailed guide on how foreign trade enterprises can apply for free Alibaba Cloud and Tencent corporate email accounts. It covers the application process, domain name resolution configuration, and other essential steps. The aim is to help businesses reduce operational costs, enhance their professional image, and improve competitiveness by leveraging these free email solutions. It offers practical advice on setting up and managing these email accounts effectively for international communication and business operations.

01/06/2026 Customs Knowledge
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Qoo10 Expands Crossborder Ecommerce in Singapore

Qoo10 Expands Crossborder Ecommerce in Singapore

This article provides an in-depth analysis of the advantages and opportunities offered by the Singaporean e-commerce platform Qoo10. It details the onboarding process, fee structure, payment methods, and product selection strategies specifically for cross-border sellers. The aim is to help sellers better understand the Qoo10 platform and capitalize on the growing opportunities within the Singaporean e-commerce market. This guide offers practical insights to navigate Qoo10 and maximize potential for success in this dynamic market.

01/06/2026 Logistics Industry Insights
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Douyin Shop Eases Alcohol Sales for Merchants

Douyin Shop Eases Alcohol Sales for Merchants

This article provides a detailed interpretation of the entry rules for the alcohol category on Douyin Store, covering the meaning of targeted invitations, deposit amounts, white list application process, and operational considerations. It aims to help merchants understand the entry requirements, improve their success rate, and achieve long-term, stable development of their stores while operating in compliance. The guide clarifies the necessary steps and precautions for merchants seeking to sell alcohol products on the Douyin platform.

01/06/2026 Logistics Encyclopedia
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Amazon Sellers Boost Conversions with Brand Store Optimization

Amazon Sellers Boost Conversions with Brand Store Optimization

Amazon Brand Store is a crucial tool for brand sellers to establish their exclusive brand presence on the Amazon platform. Through careful design and effective promotion, it significantly enhances brand image, strengthens customer engagement, and ultimately improves sales conversion rates. This article delves into the definition, creation process, design essentials, promotion strategies, optimization techniques, and future trends of Brand Stores. It aims to help sellers fully leverage this platform to achieve sustainable brand growth in the Amazon marketplace.

01/06/2026 Logistics Encyclopedia
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Amazon Sellers Must Use Einvoices for Verification

Amazon Sellers Must Use Einvoices for Verification

This article details the feasibility of using e-invoices in Amazon verification. It provides the e-invoice verification process, strategies for handling authenticity complaints, and key considerations for submitting e-invoices. The aim is to help sellers successfully pass Amazon verification and ensure smooth store operations. This includes understanding the specific requirements for e-invoice formats and data, as well as proactively addressing potential concerns regarding the legitimacy of the invoices to prevent or resolve authenticity complaints effectively.

01/06/2026 Customs Knowledge
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Amazon Tightens FBA Rules on Hazardous Items Adjusts FBM Policies

Amazon Tightens FBA Rules on Hazardous Items Adjusts FBM Policies

Amazon updates its FBA dangerous goods transportation policy, restricting shipments to US islands, and modifies the FBM order cancellation process, granting buyers more autonomy. Meanwhile, major European and American express companies deny rumors of suspending services in China. Sellers should reassess product selection, optimize inventory management, and enhance logistics communication to proactively address these new challenges. This includes understanding the implications of the FBA restrictions and adapting to the increased buyer control over order cancellations in the FBM model.

01/06/2026 Logistics
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Ebay Sellers Boost Sales with Thirdparty Tools

Ebay Sellers Boost Sales with Thirdparty Tools

This article introduces commonly used third-party tools for eBay sellers, including product research tools like ListingsHistory and listing tools such as Auctiva and Ibay365. These tools help sellers improve operational efficiency, optimize product selection, and streamline the listing process. By leveraging these resources, sellers can enhance their performance and achieve greater success on the eBay platform. The focus is on practical tools that directly impact a seller's ability to identify profitable products and efficiently manage their listings.

01/06/2026 Logistics Encyclopedia
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