Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Shopee Adapts Strategy Amid Southeast Asia Ecommerce Shifts

Shopee Adapts Strategy Amid Southeast Asia Ecommerce Shifts

This article delves into Shopee's layoffs and strategic adjustments, revealing their actual impact on cross-border sellers while emphasizing that Shopee's cross-border business is operating normally. It points out that Shopee is focusing on the Southeast Asian market, and sellers should seize opportunities to improve product selection, operations, marketing, and service capabilities. At the same time, they should pay close attention to platform policy changes, expand diversified channels, and strengthen risk management to cope with competition and achieve win-win results.

01/06/2026 Logistics Industry Insights
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Jifa Huan渤海 Leads NE Asia Feeder Shipping Via Datadriven Strategy

Jifa Huan渤海 Leads NE Asia Feeder Shipping Via Datadriven Strategy

Jifa Bohai Rim, backed by state-owned assets, a comprehensive route network, and digital services, has become a significant force in Northeast Asian shipping. The company enhances operational efficiency and solidifies its leading position in Northern China's feeder shipping market. Leveraging digital operations, it streamlines processes and improves customer experience, contributing to its overall competitiveness and sustainable growth within the Bohai Rim region. This enables Jifa to better serve its customers and maintain its dominance in the regional shipping landscape.

01/06/2026 Shipping Company Encyclopedia
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Shopee Leads Southeast Asia Ecommerce Amid Indonesia Growth

Shopee Leads Southeast Asia Ecommerce Amid Indonesia Growth

August e-commerce traffic data in Southeast Asia shows Shopee Indonesia experienced an 11.4% increase, maintaining its leading position. Lazada saw a slight increase in total visits across its sites. Local e-commerce platforms and Amazon faced challenges. Shopee Indonesia's growth is attributed to its large population base, localized operations, payment and logistics partnerships, and brand influence. The Southeast Asian e-commerce market will become more competitive, with localized operations, mobile e-commerce, and cross-border e-commerce becoming future trends.

01/06/2026 Logistics Industry Insights
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Kaispeed Logistics Gains Traction in Crossborder Ecommerce

Kaispeed Logistics Gains Traction in Crossborder Ecommerce

This article provides an in-depth review of Kespeed International Logistics, analyzing its strengths and weaknesses from multiple dimensions, including service capabilities, dedicated line layout, timeliness, and domestic pickup network. Kespeed stands out with its diversified transportation network, stable operations, and cost-effectiveness, making it a potential choice for cross-border e-commerce sellers, especially in the European, American, and Southeast Asian markets. However, its global network coverage still needs improvement, and sellers should carefully consider their own business characteristics when choosing Kespeed.

01/05/2026 Logistics
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Amazon Expands Logistics As Alibaba Faces Regulatory Scrutiny

Amazon Expands Logistics As Alibaba Faces Regulatory Scrutiny

This article focuses on the latest trends in cross-border e-commerce platforms, analyzing policy changes such as Amazon's Partnered Carrier Program and Alibaba.com's rule upgrades. It also examines industry dynamics, including AliExpress's Spring Festival service adjustments and Southeast Asian logistics financing. The analysis aims to provide cross-border e-commerce sellers with coping strategies and insights into market trends, helping them navigate the evolving landscape and make informed decisions. It offers practical guidance for adapting to new regulations and optimizing logistics operations.

01/04/2026 Logistics
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Shopee Exits Global Markets to Focus on Southeast Asia

Shopee Exits Global Markets to Focus on Southeast Asia

Shopee is strategically retrenching, optimizing resources through layoffs and site adjustments to focus on the Southeast Asian market, aiming for profitability in 2023. Leveraging user stickiness and market advantages, Shopee is shifting from extensive growth to refined operations, adopting a long-term approach to address challenges. This presents new opportunities for cross-border e-commerce sellers as Shopee streamlines its operations and concentrates on core markets within Southeast Asia, potentially leading to more efficient and targeted support for its seller base.

12/30/2025 Logistics Industry Insights
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OAG Reports Steady Aviation Recovery Postpandemic

OAG Reports Steady Aviation Recovery Postpandemic

This OAG webinar brought together industry experts to discuss the recovery prospects of air travel in the post-pandemic era. Key topics included optimistic summer outlooks, Asian market recovery, business travel insights, and shifts in booking patterns. It provided valuable insights for industry professionals, covering crucial aspects of the evolving travel landscape and offering a comprehensive overview of the challenges and opportunities ahead. The webinar aimed to equip attendees with the knowledge needed to navigate the complexities of the recovering aviation market.

01/07/2026 Logistics Industry Insights
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Lazada Vs Shopee Key Strategies for Southeast Asia Sellers

Lazada Vs Shopee Key Strategies for Southeast Asia Sellers

This article provides an in-depth comparison of Lazada and Shopee, two major e-commerce platforms in Southeast Asia. It analyzes their differentiated positioning, traffic, store opening process, commission fees, logistics, and payment methods. The analysis offers professional platform selection advice tailored for different types of sellers, aiming to help them tap into the lucrative Southeast Asian e-commerce market and maximize their potential for success. The article guides sellers in making informed decisions based on their specific needs and resources.

01/07/2026 Logistics Industry Insights
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Cambodias Copyright Laws 2025 Guide for Businesses

Cambodias Copyright Laws 2025 Guide for Businesses

This article provides an in-depth analysis of Cambodia's copyright registration in 2025, highlighting its crucial role for businesses tapping into the Southeast Asian market. It details copyright registration service modules, common issues, and a guide to avoiding pitfalls. The article analyzes how to select reputable service providers from seven dimensions, recommending mainstream institutions such as Lawtrot, to help businesses seize market opportunities. This guide aims to empower companies to navigate the Cambodian copyright landscape effectively and gain a competitive edge.

12/28/2025 Customs Knowledge
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