Amazon Sellers Face Challenges Resolving Rating Disputes

Amazon Sellers Face Challenges Resolving Rating Disputes

Amazon sellers frequently encounter rating issues. This article uses a real-world case to illustrate the varying levels of Amazon customer service. It provides practical strategies for efficiently utilizing customer service resources to address rating problems. Key takeaways include exploring multiple channels, clearly describing the issue, maintaining patience and politeness, and appropriately leveraging available resources. This aims to help sellers improve operational efficiency and effectively manage their product ratings on the Amazon platform.

01/16/2026 Logistics Industry Insights
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Walmart Merchants Encounter Compliance Activation Delays

Walmart Merchants Encounter Compliance Activation Delays

Several merchants have reported unreasonable aspects of Walmart's compliance audit process, leading to difficulties in opening stores. The stringent standards and lack of communication from the compliance department severely impact the merchant experience. Experts recommend that Walmart optimize its processes, strengthen communication, and protect merchant rights to promote the healthy development of the platform. The current system is perceived as overly demanding and opaque, hindering new businesses from joining the Walmart marketplace and potentially impacting the diversity of available products.

01/16/2026 Logistics Industry Insights
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Amazon Sellers Face 279B Returns Surge Postholidays

Amazon Sellers Face 279B Returns Surge Postholidays

Online shopping returns in the US are projected to reach $279.03 billion, with third-party marketplaces accounting for $43.5 billion. Sellers face high costs and bizarre return reasons. To combat this, sellers need to improve product quality and description accuracy, proactively address negative reviews and return requests, enhance after-sales service, optimize inventory management, and conduct data analysis and risk control. Strengthening brand building, differentiating themselves competitively, and implementing refined operations are crucial for navigating the challenges of high return rates.

01/16/2026 Logistics Industry Insights
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Wayfair Implements Mandatory Product Testing for Sellers

Wayfair Implements Mandatory Product Testing for Sellers

Recently, Wayfair has mandated product inspections for some sellers, designating BV as the inspection agency. This article confirms BV's authorized status through communication with Wayfair and reminds sellers to pay attention to platform emails and actively cooperate with inspections to avoid account suspension. Practical advice is provided on how to respond to inspection requirements, ensuring compliance and continued selling privileges on the Wayfair platform. Failure to comply may result in penalties, including account closure.

01/16/2026 Logistics Industry Insights
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Saudi Arabias M5azn Launches Zerocost Dropshipping Platform

Saudi Arabias M5azn Launches Zerocost Dropshipping Platform

M5azn, Saudi Arabia's first dropshipping e-commerce platform, offers entrepreneurs a zero-cost, inventory-free business opportunity. The platform provides access to over 30,000 wholesale products and integrates with popular local website builders, solving logistics challenges. M5azn aims to be a game-changer in the Middle Eastern e-commerce market, supporting local young entrepreneurs and emerging online businesses. It empowers individuals to start their online ventures without the burden of managing inventory or complex logistics, fostering growth within the Saudi e-commerce landscape.

01/16/2026 Logistics Industry Insights
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Guangzhous Banggood Struggles Amid Ecommerce Downturn

Guangzhous Banggood Struggles Amid Ecommerce Downturn

Banggood's early holiday break reflects the difficulties faced by cross-border e-commerce: sluggish markets, high costs, and intense competition. Breaking through requires refined operations, diversified markets, and product innovation. Companies should also shoulder social responsibility during challenging times. The situation highlights the need for businesses to adapt to the evolving global market and prioritize sustainable growth strategies rather than solely focusing on short-term gains. This includes investing in employee training and exploring new revenue streams to mitigate future risks.

01/16/2026 Logistics Industry Insights
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Temu Gains Popularity Among US Shoppers With Discounts

Temu Gains Popularity Among US Shoppers With Discounts

Temu, leveraging the C2M model and social media marketing, has rapidly risen in the US market, catering to consumers' demand for cost-effective products amidst high inflation. Drawing on the successful experience of SHEIN, Temu is poised to create a new wave in the US e-commerce market. However, its future development still faces challenges. The C2M model allows Temu to directly connect with manufacturers, reducing costs and offering competitive pricing. Its aggressive marketing strategy has also contributed to its rapid growth.

01/16/2026 Logistics Industry Insights
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Temus Discounts Mask Scams Ecommerce Sellers Warned

Temus Discounts Mask Scams Ecommerce Sellers Warned

This article exposes the recent surge in Temu recruitment scams, warning cross-border e-commerce sellers to be wary of fraudulent schemes that use high "signing fees" as bait. It emphasizes the importance of joining Temu through official channels to avoid falling victim to false recruitment information and protect their rights. Sellers are advised to participate in cross-border e-commerce rationally and avoid believing in unverified offers. This helps ensure a secure and legitimate entry into the Temu marketplace.

01/16/2026 Logistics Industry Insights
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Swiss Retail Rebounds in Q3 Amid Economic Concerns

Swiss Retail Rebounds in Q3 Amid Economic Concerns

The Swiss retail market rebounded in the third quarter, with the fashion industry, especially warm clothing, experiencing a surge in demand. E-commerce channels are also gradually recovering. Despite economic downturn and inflationary pressures, cross-border e-commerce sellers can seize opportunities in the Swiss market by focusing on warmth needs, paying attention to energy-saving products, implementing refined operations, and adopting localization strategies. This includes offering products tailored to the Swiss climate and consumer preferences to capitalize on the increased demand for thermal wear and related items.

01/16/2026 Logistics Industry Insights
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Crossborder Ecommerce Slumps Amid High Exchange Rates Weak Demand

Crossborder Ecommerce Slumps Amid High Exchange Rates Weak Demand

Cross-border e-commerce faces significant challenges. High exchange rates struggle against a cold wave of orders, with some companies starting holidays early. New sellers flood Amazon, while established sellers hoard accounts, intensifying industry competition. Businesses need to carefully assess risks and optimize operational strategies to survive and thrive. The industry faces headwinds, requiring careful navigation and adaptation to the changing market dynamics. Strategic planning and efficient resource allocation are crucial for weathering the current downturn and positioning for future growth.

01/16/2026 Logistics Industry Insights
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