Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
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DAT Acquires Convoy to Expand Digital Freight Services

DAT Acquires Convoy to Expand Digital Freight Services

DAT Freight & Analytics has announced the acquisition of Flexport's Convoy digital freight platform. This move will enhance its product offerings by integrating automation and digital freight matching technologies, bringing new development opportunities and value to the industry.

08/06/2025 Logistics
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Building A Seamless Logistics Ecosystem

Building A Seamless Logistics Ecosystem

The article discusses the importance of building a seamless logistics ecosystem, emphasizing that integrated logistics, supported by technology and collaborative efforts, along with customer-centric services, can significantly enhance efficiency and customer satisfaction, thus driving progress in the global logistics industry.

07/23/2025 Logistics
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Ontrac Expands Services to Compete in Parcel Delivery Market

Ontrac Expands Services to Compete in Parcel Delivery Market

OnTrac plans to launch Express and Ground Essentials services by early 2026 and is partnering with Fenix Commerce to enhance customer experience. This strategic move aims to differentiate itself in a competitive market. By focusing on specific service offerings and leveraging data-driven insights through Fenix Commerce, OnTrac seeks to gain a competitive edge and cater to evolving customer needs in the express delivery sector. The collaboration highlights OnTrac's commitment to innovation and customer-centricity.

01/08/2026 Logistics
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UK Ecommerce Sellers Optimize Sea Freight for Faster Shipping

UK Ecommerce Sellers Optimize Sea Freight for Faster Shipping

This article delves into the advantages of Sea Freight FBA in the UK, including improved delivery speed, reduced logistics costs, and enhanced customer satisfaction. It provides key steps to optimize the logistics experience using Sea Freight FBA, such as developing a transportation plan, selecting carriers, providing customer service, understanding customer needs, tracking shipment status, optimizing inventory management, and regularly evaluating performance. These strategies help sellers succeed in the UK e-commerce market.

01/23/2026 Logistics
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Amazon Bans Unsafe Chargers Expands Seller Logistics

Amazon Bans Unsafe Chargers Expands Seller Logistics

Amazon removed non-compliant chargers, emphasizing product safety. They launched a new logistics service, AWD, to help sellers reduce costs and improve efficiency. Amazon is also adjusting its logistics layout to optimize resource allocation. Cross-border e-commerce is steadily developing, with the Small and Light program and B2B pricing automation providing more opportunities for sellers. Sellers need to pay attention to policy changes and adjust their business strategies accordingly. This includes staying informed about product safety regulations and leveraging new logistics solutions for cost-effective operations in the global marketplace.

12/31/2025 Logistics
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Xiamen 2026 Expo to Spotlight Crossborder Ecommerce Trends

Xiamen 2026 Expo to Spotlight Crossborder Ecommerce Trends

The 2026 China (Xiamen) International Cross-border E-commerce Exhibition positions itself as a B2B supply chain trading platform. Utilizing an innovative model of "Trade Fair + Foreign Trade E-commerce Festival," it gathers global importers and exporters, e-commerce platforms, and service providers. The event focuses on cross-border product selection, platform services, and imported goods, helping businesses grasp market trends, expand international operations, and achieve transformation and upgrading. It aims to facilitate global trade and empower businesses to thrive in the evolving cross-border e-commerce landscape.

01/26/2026 Logistics
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