Retailers Optimize Lastmile Delivery for Customer Satisfaction

Retailers Optimize Lastmile Delivery for Customer Satisfaction

In the e-commerce era, last mile delivery is crucial. This webinar focuses on key elements such as automated communication, customer service, and reliability. It delves into best practices, outsourcing network construction, the impact of service on branding, and how to exceed customer expectations. The goal is to help you conquer the last mile and enhance your company's competitiveness. Learn strategies to optimize your delivery process and build stronger customer relationships, ultimately driving business success in today's demanding market.

01/19/2026 Logistics Industry Insights
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Smart Pet Tech Booms in Crossborder Ecommerce

Smart Pet Tech Booms in Crossborder Ecommerce

The smart pet market is booming, presenting new opportunities for cross-border e-commerce sellers. This analysis delves into smart pet product categories, market data, and operational strategies on platforms like Amazon and eBay. It emphasizes the importance of supply chain management and compliance risks, offering answers to frequently asked questions to help sellers tap into the lucrative smart pet market. This guide provides insights for navigating the market and maximizing profits in this growing sector.

01/19/2026 Logistics Industry Insights
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Datadriven Tactics Boost Crossborder Ecommerce Freight Efficiency

Datadriven Tactics Boost Crossborder Ecommerce Freight Efficiency

This paper proposes a data-driven strategy for cross-border e-commerce sea freight, aiming for a win-win situation in terms of delivery time and cost. By implementing measures such as precise inventory planning, optimized shipping routes and container types, pre-positioning in overseas warehouses, and expedited customs clearance, sellers can achieve optimal cost efficiency while ensuring timely delivery. This strategy is particularly suitable for Amazon FBA and independent store sellers replenishing inventory in bulk.

01/19/2026 Logistics
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Crossborder Ecommerce Firms Prioritize Resilient Logistics Strategies

Crossborder Ecommerce Firms Prioritize Resilient Logistics Strategies

This paper delves into the combined strategy of "primary channel + backup channel" in cross-border e-commerce logistics. It emphasizes selecting the primary channel based on cargo characteristics and target market, while establishing backup channels to address unforeseen circumstances. Real-time monitoring, clear switching mechanisms, and regular evaluation and optimization are crucial for achieving primary-backup synergy, enhancing the efficiency and effectiveness of cross-border logistics. Digitalization is key to improving the intelligent level of cross-border logistics.

01/19/2026 Logistics
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Global Ecommerce Relies on Precise Shipping Addresses

Global Ecommerce Relies on Precise Shipping Addresses

Accurate address formatting is crucial for international express shipments. This article details the standard format and highlights specific requirements for key countries like the US, UK, Japan, and Brazil. It analyzes three consequences of incorrect addresses and their likelihood, offering practical advice. This includes using official address verification tools, providing addresses in both English and the local language, and including dual contact information. These tips help cross-border e-commerce sellers avoid lost packages and ensure successful deliveries.

01/19/2026 Logistics Encyclopedia
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Guide to Updating Bignumber Crossborder Account Details

Guide to Updating Bignumber Crossborder Account Details

This article provides a detailed guide on how to modify personal and corporate account information on the Big Data Cross-border Platform. It covers the steps for updating personal details, basic company information, company homepage, and external contact methods. The aim is to help users easily update their information and improve their overall platform experience. This comprehensive guide simplifies the process of keeping account details current, ensuring accurate representation and efficient communication within the cross-border e-commerce ecosystem.

01/20/2026 Customs Knowledge
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New Verification Process Streamlines Dasha Platform Content Publishing

New Verification Process Streamlines Dasha Platform Content Publishing

Big Data Platform has upgraded its article publishing process. Account verification distinguishes between individual creators and enterprises/organizations, offering both contributor verification and enterprise verification. After verification, users can access the submission/publishing process via "My Homepage" or "Seller Center" depending on their account type. Detailed step-by-step guidance helps cross-border e-commerce practitioners efficiently publish professional content. This streamlined process aims to simplify content creation and distribution for businesses and individuals involved in cross-border trade.

01/20/2026 Logistics Encyclopedia
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Asiapacific Air Cargo Faces Challenges Amid Longterm Growth Prospects

Asiapacific Air Cargo Faces Challenges Amid Longterm Growth Prospects

The Asia-Pacific air cargo market is facing short-term pressure due to the global economic slowdown and supply chain disruptions. However, long-term prospects remain positive, driven by Asian economic growth, a rising middle class, the expansion of cross-border e-commerce, and infrastructure improvements. Airlines need to optimize routes, improve efficiency, strengthen partnerships, and focus on sustainable development to capitalize on these opportunities and unlock future growth potential. The region presents significant potential despite current challenges.

01/21/2026 Logistics Industry Insights
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WCO Chief Stresses Customs Key Role in Global Supply Chain Resilience

WCO Chief Stresses Customs Key Role in Global Supply Chain Resilience

The Secretary General of the World Customs Organization emphasized at the Asian Development Bank Institute Annual Conference that global supply chains face multiple challenges including digitalization, data standardization, disruptive technologies, e-commerce development, environmental issues, and border conflicts. Customs plays a crucial role in enhancing supply chain resilience by strengthening risk management, simplifying customs clearance, fostering international cooperation, applying technology, and building personnel capacity. Enhanced cooperation among border agencies is essential to jointly maintain trade security and facilitation.

01/22/2026 Logistics Industry Insights
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Amazon Streaming TV Ads Boost Ecommerce Sales

Amazon Streaming TV Ads Boost Ecommerce Sales

Amazon STV advertising (formerly OTT advertising) provides cross-border e-commerce sellers with a new way to acquire traffic. By precisely targeting video ads on streaming media platforms, sellers can reach potential customers, increase product sales, and enhance brand awareness. A deep understanding of STV advertising's delivery mechanisms and optimization strategies is crucial for success. This includes understanding bidding strategies, audience targeting options, and creative best practices to maximize return on ad spend and drive conversions.

01/22/2026 Logistics Industry Insights
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