2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

01/20/2026 Logistics Industry Insights
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Aviation Industry Struggles with New Dangerous Goods Rules

Aviation Industry Struggles with New Dangerous Goods Rules

The air cargo industry faces increasingly complex challenges in complying with dangerous goods transportation regulations. With cumbersome rules and a lack of standardization, the industry needs to strengthen collaboration to simplify regulations, develop standards, and promote training. Embracing digital transformation and sustainable development is also crucial. This will build a safer and more efficient future for air cargo by streamlining processes, ensuring adherence to best practices, and fostering a culture of safety and responsibility throughout the supply chain. The focus should be on creating a more harmonized and transparent system.

01/20/2026 Logistics
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Logistics Firms Prepare for Hurricane Helene Key Business Steps

Logistics Firms Prepare for Hurricane Helene Key Business Steps

As Hurricane Helene approaches, ALAN (American Logistics Aid Network) has released a guide for logistics companies on how to respond. The guide emphasizes safety first, timely information gathering, connecting with needs, mobilizing resources, and standardizing actions. It encourages donation to support relief efforts. Logistics companies are urged to prioritize the well-being of their employees and the affected communities while ensuring the efficient delivery of aid. The ALAN guide provides practical advice and best practices for navigating the challenges posed by the hurricane and contributing to a coordinated and effective response.

01/21/2026 Logistics
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Asiapacific Adopts WCO Framework for Ecommerce Customs

Asiapacific Adopts WCO Framework for Ecommerce Customs

The WCO Asia-Pacific Regional Workshop focused on the implementation of the cross-border e-commerce standards framework. Discussions covered data, taxation, Authorized Economic Operator (AEO), and technology applications. The workshop aimed to enhance customs cooperation in addressing the challenges posed by e-commerce. Key topics included streamlining processes, improving data security, and fostering regional collaboration to facilitate legitimate trade while combating illicit activities within the rapidly growing e-commerce sector. The event emphasized the importance of harmonized standards and best practices for efficient and secure cross-border transactions.

02/12/2026 Customs Knowledge
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WCO Initiative Simplifies Asiapacific Ecommerce Trade

WCO Initiative Simplifies Asiapacific Ecommerce Trade

The WCO Asia-Pacific Regional Workshop highlighted cross-border e-commerce compliance and the WCO Framework of Standards on Cross-Border E-Commerce. The meeting focused on practical cases such as data exchange and taxation, aiming to promote the healthy development of e-commerce. Discussions centered around streamlining customs procedures, ensuring data security, and fostering international cooperation to facilitate legitimate trade while combating illicit activities. The workshop emphasized the importance of harmonized standards and best practices to create a level playing field for businesses involved in cross-border e-commerce.

02/12/2026 Customs Knowledge
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Asiapacific Customs Centers Boost Remote Training

Asiapacific Customs Centers Boost Remote Training

The 19th Meeting of Heads of WCO Asia Pacific Regional Training Centers (RTCs) focused on remote training, discussing challenges and best practices. RTCs shared experiences, emphasizing the importance of cooperation and highlighting the need to enhance data analysis skills. The meeting aimed to promote customs capacity building and modernization in the Asia-Pacific region through collaborative efforts and the adoption of innovative training methodologies. Key discussions revolved around improving the effectiveness and accessibility of remote training programs to better equip customs officers with the necessary skills for the future.

02/12/2026 Customs Knowledge
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Guide to Shipping from Shenzhen to Malaysia Costs and Timelines

Guide to Shipping from Shenzhen to Malaysia Costs and Timelines

This article provides an in-depth analysis of the shipping time, cost, and process of consolidated shipping from Shenzhen to Malaysia. It details the advantages and disadvantages of air freight, LCL sea freight, and FCL sea freight. Common questions are answered, aiming to help cross-border e-commerce sellers and individuals choose the appropriate consolidation solution and optimize logistics efficiency. This guide covers key considerations for selecting the best shipping method based on factors like urgency, budget, and shipment size, enabling informed decision-making for efficient and cost-effective delivery to Malaysia.

02/02/2026 Logistics
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Thailandchina Air Freight Guide Key Shipping Insights

Thailandchina Air Freight Guide Key Shipping Insights

This article details the latest price inquiry methods, key factors influencing freight costs, and important considerations for air freight from Thailand to China. By providing real-time price references and frequently asked questions, it helps businesses efficiently plan China-Thailand trade transportation solutions, reduce shipping costs, and improve logistics efficiency. It covers aspects like finding the best air freight rates, understanding fuel surcharges and customs duties, and optimizing packaging for cost-effectiveness. The aim is to empower businesses with the knowledge needed for successful and affordable air cargo operations between Thailand and China.

02/02/2026 Logistics
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12 Key Kpis for Optimizing Warehouse Operations

12 Key Kpis for Optimizing Warehouse Operations

This article provides an in-depth analysis of the 12 key warehouse performance metrics revealed in the 2020 Warehousing Education and Research Council (WERC) DC Measures Report. The aim is to help companies understand industry best practices, assess their own operational performance, and develop effective improvement strategies. By focusing on these metrics, businesses can enhance warehouse operational efficiency and profitability. The report offers valuable insights for optimizing warehouse processes and achieving superior performance in the competitive logistics landscape. It serves as a benchmark for evaluating and improving warehouse operations.

02/04/2026 Warehousing
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Smart ERP Systems Transform Logistics Management

Smart ERP Systems Transform Logistics Management

ERP systems are driving logistics management transformation by integrating technologies like AI and edge computing, bridging the gap between traditional SCM modules and best-of-breed solutions. Key applications include intelligent material handling, real-time data analytics, and predictive analysis. Next-generation technologies such as cloud ERP, big data, and smart glasses are further enhancing supply chain transparency, efficiency, and decision-making capabilities. This evolution allows for better inventory control, optimized transportation routes, and improved overall supply chain performance, ultimately leading to cost savings and increased customer satisfaction.

02/04/2026 Logistics
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