Sierra Leone NRA Adopts Competencybased HR System for Tax Efficiency

Sierra Leone NRA Adopts Competencybased HR System for Tax Efficiency

The National Revenue Authority (NRA) of Sierra Leone, with support from the World Customs Organization (WCO), modernized its human resource system by introducing a competency-based HR management system. This initiative aims to enhance organizational effectiveness and build a professional tax workforce to better serve the national economy. This paper analyzes the construction and application of the competency model, and identifies potential challenges faced by the NRA during the transformation process, along with corresponding strategies to address them. The goal is to improve performance and create a skilled and efficient workforce.

02/03/2026 Customs Knowledge
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WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

The World Customs Organization (WCO), in collaboration with Sungkyunkwan University in Korea, has launched a scholarship program in data analysis for customs officials from developing countries. This program aims to cultivate data analysis experts by enhancing their skills and cultural awareness through online and offline courses, practical projects, and cultural excursions. The initiative supports customs administrations in leveraging data-driven insights to improve management practices in the data era. It focuses on building capacity within developing nations to effectively utilize data for enhanced customs operations and decision-making.

02/03/2026 Customs Knowledge
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Bolivia Customs Strengthens Leadership to Boost Trade

Bolivia Customs Strengthens Leadership to Boost Trade

Bolivia Customs successfully held an executive leadership retreat through participation in the SECO-WCO Global Trade Facilitation Programme. The project addressed key customs strategic challenges, tailoring team-building and individual leadership development solutions. This significantly enhanced the cohesion, leadership skills, strategic planning abilities, and negotiation skills of the executive team. This initiative lays a solid foundation for Bolivia Customs to address future challenges and contributes to national trade facilitation efforts. The program aimed to improve overall effectiveness and prepare the organization for upcoming reforms.

02/03/2026 Customs Knowledge
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WCO Enhances Customs Training Across West and Central Africa

WCO Enhances Customs Training Across West and Central Africa

The WCO-WACAM project aims to establish a regional pool of human resources experts for Customs administrations in West and Central Africa. Through capacity building, tool development, and follow-up support, the project enhances HR management within Customs departments, ultimately improving their efficiency and competitiveness. It emphasizes a competency-based HRM approach and develops tools such as job catalogs, competency frameworks, and job descriptions. These resources lay the foundation for Customs modernization and contribute to more effective and professional Customs operations in the region.

02/03/2026 Customs Knowledge
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Customs Tax Exemption Nature Code Explained: Classification and Application

Customs Tax Exemption Nature Code Explained: Classification and Application

The customs exemption nature codes are used to classify the taxation and exemption of import and export goods into five categories: statutory taxation, statutory exemptions, specific exemptions, other exemptions, and provisional tax rates. Each code consists of three digits that clarify the nature and order of taxation or exemption. This system holds significant guiding significance and practical value for reasonable customs declaration and tax compliance.

07/21/2025 Logistics Encyclopedia
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Namibia Boosts Customs Skills to Improve Tax Revenue

Namibia Boosts Customs Skills to Improve Tax Revenue

With the support of the EU-WCO Harmonized System Programme for Africa, the Namibian Revenue Agency (NamRA) organized a national commodity classification workshop. This initiative aims to enhance the commodity classification skills of customs officers, address issues such as incorrect classification and false declarations, and close tax loopholes. By combining online learning with offline workshops, the program strengthens both theoretical knowledge and practical skills, building a comprehensive support system. This contributes to customs modernization, ultimately promoting economic prosperity in Namibia.

01/26/2026 Customs Knowledge
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