WCO Supports Sudan Customs in HR Management Reform

WCO Supports Sudan Customs in HR Management Reform

The World Customs Organization (WCO) held a workshop in Sudan to enhance customs human resource management capabilities, evaluating previous results and improving HRM tools. The workshop focused on workforce planning, job descriptions, competency frameworks, performance appraisal, and employee motivation, resulting in a new roadmap. The WCO provides expertise, technical guidance, and capacity building to help Sudanese Customs build a scientific and efficient human resource management system, enhancing customs modernization.

01/05/2026 Customs Knowledge
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WCO Backs Sudan Customs in HR Management Reform

WCO Backs Sudan Customs in HR Management Reform

At the request of Sudanese Customs, the World Customs Organization (WCO) provided support for modernizing its human resource management. Through workshops and remote assistance, the WCO helped Sudanese Customs build a modern, competency-based HR management system. This system aims to enhance talent attraction, improve employee performance, optimize talent allocation, and strengthen organizational competitiveness, ultimately contributing to the modernization of Sudanese Customs. The project focused on developing a framework that aligns HR practices with the strategic goals of the organization.

01/05/2026 Customs Knowledge
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WCO Aids Mongolia in Strengthening Customs Risk Management

WCO Aids Mongolia in Strengthening Customs Risk Management

The World Customs Organization (WCO) collaborated with Mongolian Customs to conduct a passenger risk screening workshop in Ulaanbaatar, aiming to enhance Mongolia's risk-based passenger targeting capabilities. The workshop covered risk management frameworks, behavioral analysis, questioning techniques, and the application of WCO risk management tools. It emphasized the strategic importance of risk management in customs modernization and explored future trends in intelligent risk management.

01/05/2026 Customs Knowledge
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WCO Aids Asiapacific in Plastic Waste Management Reform

WCO Aids Asiapacific in Plastic Waste Management Reform

The World Customs Organization (WCO) completed virtual diagnostic missions to Indonesian and Philippine Customs to assist in implementing the Basel Convention's plastic waste amendments. The project covers strategy, legal frameworks, procedures, enforcement, policy, and capacity building. It will provide detailed implementation plans and regional workshops to strengthen customs controls on plastic waste trade in the Asia-Pacific region. This initiative aims to enhance the collective response to the challenges posed by plastic waste and improve customs' ability to effectively manage its transboundary movement.

01/05/2026 Customs Knowledge
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WCO Launches Online Course for Customs Change Management

WCO Launches Online Course for Customs Change Management

The World Customs Organization (WCO) has launched an online Change Management course to equip customs professionals with the skills to navigate the evolving international trade landscape. The course covers change management concepts, stakeholder engagement, tools and processes, and resistance management, emphasizing a blend of theory and practice. It is available on the CLiKC! platform and is accessible free of charge to WCO members. The course aims to improve customs administrations' ability to adapt to new challenges and implement effective trade facilitation measures.

01/05/2026 Customs Knowledge
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Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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Risk Management Essentials CRMS Model and Key Strategies

Risk Management Essentials CRMS Model and Key Strategies

This paper delves into the golden rules of risk management, learning curves, and the CRMS® model. It emphasizes the significance of non-subjective standards, dynamic risk profiling, system encryption, and automated processes in risk assessment. Furthermore, it elucidates technology-driven and demand-pull innovation models, along with the application of econometrics within the CRMS® model. The aim is to provide readers with a comprehensive and practical knowledge framework for risk management, highlighting key principles and methodologies for effective risk mitigation and strategic decision-making.

01/05/2026 Customs Knowledge
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Douyin Shop Key Rules Strategies and Risk Management

Douyin Shop Key Rules Strategies and Risk Management

This article provides an in-depth interpretation of the core operational rules of Douyin Shop (TikTok Shop), focusing on key aspects such as Experience Score, product management, shipping, and after-sales service. It analyzes potential violations and provides practical recommendations to help merchants operate in compliance and enhance their shop's competitiveness. The article aims to guide sellers through the intricacies of the platform, minimizing risks and maximizing performance by understanding and adhering to the platform's guidelines.

01/06/2026 Logistics Encyclopedia
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WCO Enhances Customs Risk Management in Americas Caribbean

WCO Enhances Customs Risk Management in Americas Caribbean

With funding from the Japan Customs Cooperation Fund, the World Customs Organization (WCO) held a pre-accreditation workshop on risk management for technical advisors in the Americas and Caribbean region in Guatemala. The workshop aimed to expand the WCO's pool of experts and enhance the risk management capabilities of member customs administrations. Participants' technical knowledge, skills, and teamwork abilities were assessed during the seminar, laying the foundation for regional customs modernization efforts.

01/05/2026 Customs Knowledge
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WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

01/05/2026 Customs Knowledge
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