Custom Apparel Exporter Overcomes Rejection to Restore Trust

Custom Apparel Exporter Overcomes Rejection to Restore Trust

A foreign trade company faced customer returns due to quality issues in customized clothing, leading to difficulties in collecting payment and a trust crisis. Experts advise the company to proactively take responsibility, rebuild trust, and adopt a three-step strategy: assessing risks, striving for inspection, and handling issues flexibly. The importance of quality control as the foundation for the survival and development of foreign trade enterprises is also emphasized. Addressing the quality problem and communication effectively are crucial for restoring the business relationship and mitigating further financial losses.

11/03/2025 Customs Knowledge
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China Vs Hong Kong Dhls Ecommerce Edge Compared

China Vs Hong Kong Dhls Ecommerce Edge Compared

This article provides an in-depth comparison of DHL Mainland China and DHL Hong Kong, focusing on differences in pricing, policies, delivery time, and tracking number inquiries. It offers practical advice for cross-border e-commerce sellers on choosing the appropriate DHL service. The study emphasizes the need for sellers to comprehensively evaluate their business characteristics, cost budget, time sensitivity, and specific cargo requirements to select the optimal logistics solution. Ultimately, the best choice depends on a holistic assessment of these factors to ensure efficient and cost-effective shipping.

11/03/2025 Logistics Encyclopedia
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WCO Shanghai Conference Focuses on Trade Facilitation Partnerships

WCO Shanghai Conference Focuses on Trade Facilitation Partnerships

At the IFCBA Conference in Shanghai, the WCO emphasized customs-business cooperation to promote trade facilitation. Key focuses included the Belt and Road Initiative and capacity building for customs brokers. The WCO highlighted the importance of collaboration between customs administrations and the private sector in streamlining trade procedures and reducing barriers. This cooperation is crucial for achieving efficient and secure global trade flows, particularly within the context of the Belt and Road Initiative's ambitious infrastructure and connectivity goals. Strengthening the skills and expertise of customs brokers is also vital for smooth and compliant trade operations.

01/05/2026 Customs Knowledge
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IATA Hosts Webinars on Modern Airline Retailing Trends

IATA Hosts Webinars on Modern Airline Retailing Trends

The IATA Modern Airline Retailing Webinar is a crucial platform for industry transformation. It provides updates on the latest standards, projects, and trends, driving the shift towards 100% Offer and Order. The webinar covers key areas such as the transformation roadmap, new NDC models, financial management, payment strategies, business reference architecture, and procurement considerations. It aims to help businesses understand industry dynamics, develop transformation strategies, and enhance competitiveness. Attendees gain insights into navigating the evolving landscape of airline retailing and leveraging NDC for improved efficiency and customer experience.

01/05/2026 Airlines
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St Lucia Aims to Enhance Trade Via AEO Program

St Lucia Aims to Enhance Trade Via AEO Program

Saint Lucia initiated its AEO program exploration in 2009, aiming to simplify customs procedures and enhance business competitiveness by certifying secure and reliable trade operators. A workshop shared Jamaica's experience, emphasizing the importance of swift action. While the private sector expressed concerns, it pledged support. AEO certification is a global trend, and Saint Lucia needs to overcome challenges and seize opportunities to achieve trade facilitation and economic development. The program seeks to streamline processes and improve efficiency for authorized economic operators, fostering a more competitive and attractive trade environment.

12/30/2025 Customs Knowledge
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Central American Customs Boost Global Trade with New Partnerships

Central American Customs Boost Global Trade with New Partnerships

The Heads of Customs Administrations of the Americas and the Caribbean Conference was held in Guatemala, focusing on global connectivity, risk management, and customs-business cooperation. The importance of the Revised Kyoto Convention was emphasized. Guatemala was elected as the new WCO Regional Vice-Chair. The conference promoted regional customs cooperation and pointed the way for global trade facilitation. It addressed key challenges and opportunities in the region, aiming to enhance efficiency and security in international trade flows. The discussions highlighted the need for collaborative efforts to streamline customs procedures.

12/30/2025 Customs Knowledge
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Ebay Sellers Face Category Limits Impacts and Workarounds

Ebay Sellers Face Category Limits Impacts and Workarounds

eBay listing limits are a common frustration for sellers. This paper analyzes the reasons for these limits (item quantity, seller performance, platform risk control), explains the dynamic adjustment mechanism of listing quantity limits, and provides strategies to address them. These strategies include improving seller performance, optimizing listing strategies, and expanding into other categories. The aim is to help sellers effectively cope with restrictions and achieve sustainable store development. By understanding the underlying causes and implementing proactive measures, sellers can navigate the limits and continue to grow their business on eBay.

01/04/2026 Logistics Encyclopedia
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Banggoods Long Holiday Stirs Debate As Crossborder Ecommerce Slows

Banggoods Long Holiday Stirs Debate As Crossborder Ecommerce Slows

Guangzhou-based cross-border e-commerce giant Banggood faced controversy after announcing an extended holiday break due to the pandemic, with employees suspecting disguised layoffs. The company's declining performance is likely the primary reason, prompting industry reflection on the responsibilities of major players. While the pandemic presents challenges and opportunities for cross-border e-commerce, companies must proactively respond, prioritize employee rights, and promote healthy industry development. This situation highlights the need for ethical business practices and responsible management during times of crisis within the cross-border e-commerce sector.

01/04/2026 Logistics Industry Insights
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New Ebay Sellers Gain First Sales With Proven Strategies

New Ebay Sellers Gain First Sales With Proven Strategies

To quickly generate orders on a new eBay account: Broadly select products, optimize listings (keywords, images), rapidly acquire positive feedback, avoid negative transactions, be data-driven, and maintain a positive attitude. Focus on offering diverse products to attract a wider audience. Optimize your listings with relevant keywords and high-quality images to improve visibility. Prioritize excellent customer service to gain positive feedback and build trust. Monitor your performance data to identify areas for improvement and make informed decisions. Staying positive and adaptable is crucial for navigating the challenges of starting a new eBay business.

01/04/2026 Logistics Encyclopedia
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Ecommerce Giant Crossborder Tong Struggles Amid Market Decline

Ecommerce Giant Crossborder Tong Struggles Amid Market Decline

Global Top E-commerce's 2021 annual report reveals a significant decline in its hundred-billion-scale export business, shrinking to only 30% of its former size. This article delves into the reasons behind the company's precipitous revenue drop, analyzes the performance of its various subsidiaries, and explores potential paths for self-rescue and transformation. Global Top E-commerce's experience serves as a warning to the broader cross-border e-commerce industry. The investigation highlights the challenges and uncertainties facing companies heavily reliant on export activities within the rapidly evolving global market.

01/04/2026 Logistics Industry Insights
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