Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
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Tiktok Expands Global Ecommerce and Monetization Efforts

Tiktok Expands Global Ecommerce and Monetization Efforts

This article delves into the current state of TikTok globally, its traffic channel distribution, monetization methods, and how to integrate it with Shopify independent websites to build a growth engine for cross-border e-commerce. It focuses on analyzing TikTok's traffic sources, key metrics, monetization models, and promotion methods. The aim is to help cross-border e-commerce sellers seize the traffic dividend of TikTok and maximize commercial value. It provides insights on leveraging TikTok for business growth and driving sales through effective strategies.

01/04/2026 Logistics Industry Insights
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Xiaomibacked Black Shark Struggles with Wage Delays Financial Woes

Xiaomibacked Black Shark Struggles with Wage Delays Financial Woes

Black Shark Technology, once a star 3C brand, is embroiled in a wage arrears crisis, drawing attention from the cross-border e-commerce community. This article analyzes Black Shark's journey from glory to decline, revealing its financing difficulties, large-scale layoffs, and wage arrears issues. It also explores the challenges facing its future development, serving as a warning to cross-border e-commerce sellers. The company's struggles highlight the volatile nature of the tech industry and the importance of sustainable business practices in a competitive global market.

01/04/2026 Logistics Industry Insights
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Amazon Raises Fulfillment Fees Pressuring Seller Profits

Amazon Raises Fulfillment Fees Pressuring Seller Profits

Amazon announced an increase in Multi-Channel Fulfillment (MCF) service fees, effective May 9th, aiming to maintain market competitiveness. Orders shipped to certain regions will also incur surcharges. This move increases cost pressure on sellers, requiring them to re-evaluate pricing strategies and operational efficiency. The fee hike impacts sellers relying on MCF for order fulfillment outside of Amazon's marketplace, potentially affecting their profit margins and requiring adjustments to their business models. Understanding the specific fee changes and their impact is crucial for sellers to remain competitive.

01/04/2026 Logistics
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Tiktok Expands Ecommerce Opportunities for Retail Sectors

Tiktok Expands Ecommerce Opportunities for Retail Sectors

This article provides an in-depth analysis of operational strategies for three popular categories on TikTok: fashion, beauty, and home decor. By examining user profiles, offering content strategy suggestions, and sharing operational tips, it provides practical guidance for cross-border sellers. The aim is to help them accurately grasp overseas market opportunities within the TikTok ecosystem, efficiently reach target consumers, and create potential viral products, ultimately achieving business growth. This includes understanding how to leverage trends and create engaging content that resonates with international audiences.

01/04/2026 Logistics Industry Insights
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UK Ecommerce Sellers Face VAT Compliance Challenges

UK Ecommerce Sellers Face VAT Compliance Challenges

This article provides a comprehensive overview of UK VAT, detailing its definition, rates, calculation methods, and filing procedures. It aims to assist cross-border e-commerce sellers in understanding and complying with VAT regulations, mitigating tax risks, and ensuring smooth business operations. The article emphasizes the distinction between VAT sales tax and import duties. It recommends that sellers engage professional accountants for tax filing to ensure accuracy and compliance with the latest regulations. Proper VAT management is crucial for sustainable growth in the UK market.

01/04/2026 Customs Knowledge
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Amazon Sellers Advised on Account Antiassociation Strategies

Amazon Sellers Advised on Account Antiassociation Strategies

This article deeply analyzes the root causes and harms of Amazon account association. It details Amazon's association detection mechanisms and provides a set of practical anti-association strategies, including hardware isolation, software isolation, browser isolation, information isolation, original Listing creation, and operational guidelines. The aim is to help Amazon sellers operate safely, avoid account association risks, and achieve sustainable development. By implementing these strategies, sellers can mitigate the chances of their accounts being linked and potentially suspended, ensuring the longevity of their Amazon business.

01/04/2026 Logistics Encyclopedia
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Amazon Seller Gets Prison for empty Package Fraud Must Repay Millions

Amazon Seller Gets Prison for empty Package Fraud Must Repay Millions

Chinese-American Amazon seller Yeung was sentenced for an "empty package" scam, exposing fraud issues in cross-border e-commerce. He exploited platform loopholes, using fake shipments and other methods to illegally profit millions of dollars. He was ultimately sentenced and fined heavily. This case serves as a warning to cross-border e-commerce sellers that compliant operation is the key to long-term development, and illegal activities will inevitably be punished by law. It highlights the importance of ethical business practices in the competitive online marketplace.

01/04/2026 Logistics Industry Insights
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Yibai Cang Expands Smart Logistics for Crossborder Ecommerce

Yibai Cang Expands Smart Logistics for Crossborder Ecommerce

This article delves into Ebaicang's business model, technological capabilities, service network, and performance in key metrics like timeliness and reliability. Driven by technology, Ebaicang offers full-chain services including international dedicated lines and overseas warehousing. It optimizes logistics efficiency through intelligent warehousing and dynamic routing. Its global dedicated line network covers both mainstream and emerging markets, providing cross-border e-commerce sellers with a one-stop supply chain solution. Ebaicang focuses on providing reliable and efficient services to meet the growing demands of global e-commerce.

01/07/2026 Logistics
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Ecommerce Growth Hinges on Product Strategy Operations

Ecommerce Growth Hinges on Product Strategy Operations

This article summarizes practical courses on cross-border e-commerce product selection and operations, covering independent websites, Amazon, and Coupang platforms. From viral product selection and ad optimization to building an advanced operational system, it aims to help sellers learn systematically, improve product selection success rates and operational efficiency, seize emerging market opportunities, and achieve business growth. The courses cover key aspects of identifying trending products, optimizing advertising campaigns, and establishing a robust operational framework for sustainable success in the competitive e-commerce landscape.

01/07/2026 Logistics Encyclopedia
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