Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Jamaican Dollar to Yuan Exchange Tool Aids Crossborder Trade

Jamaican Dollar to Yuan Exchange Tool Aids Crossborder Trade

This article introduces a real-time Jamaican Dollar (JMD) to Chinese Yuan (CNY) exchange rate query tool. It provides the latest exchange rates, trend analysis, currency conversion tables, and common currency exchange rates. The aim is to help users quickly grasp exchange rate information, make informed cross-border transaction decisions, and reduce transaction risks. Both business professionals and travelers can benefit from this resource.

01/20/2026 Exchange Rate Query
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AI Platform Beon Targets Supply Chain Efficiency Boost

AI Platform Beon Targets Supply Chain Efficiency Boost

TI and NTG are leveraging AI and digital technologies through the Beon™ platform to empower shippers and carriers, creating an efficient and visible 'zero-friction' supply chain. This innovative approach aims to streamline operations, improve transparency, and optimize the overall logistics process for all stakeholders involved. The platform's capabilities contribute to a more agile and responsive supply chain, ultimately enhancing customer satisfaction and driving business growth.

01/20/2026 Logistics Industry Insights
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US Rail Freight Gains in Carloads Loses in Intermodal

US Rail Freight Gains in Carloads Loses in Intermodal

According to the Association of American Railroads, U.S. rail carload traffic edged up 0.3% for the week ending October 18th, while intermodal traffic decreased by 4.8% year-over-year. Despite positive year-to-date cumulative figures, the market faces economic uncertainties and competitive pressures. Railroad companies need to improve efficiency and expand their business, and the government should increase infrastructure investment to jointly address the challenges.

01/21/2026 Logistics
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Uber Freight Targets 2B in European Managed Transport

Uber Freight Targets 2B in European Managed Transport

Uber Freight's managed transportation business in Europe is experiencing rapid growth, with managed freight exceeding $200 million and a target of $2 billion by 2028. Through technological innovation and strategic partnerships, the company provides efficient and flexible logistics solutions to European shippers, helping them address market challenges and achieve sustainable growth. Uber Freight aims to become a leading fourth-party logistics (4PL) provider in Europe.

01/21/2026 Logistics Industry Insights
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Forklift Leasing Gains Edge Over Buying for Logistics Savings

Forklift Leasing Gains Edge Over Buying for Logistics Savings

Logistics companies need to be cautious when making forklift fleet procurement decisions. Leasing offers flexibility but can have high hidden costs. Purchasing grants ownership but requires significant upfront investment. Companies should comprehensively consider their financial situation and business needs to choose the most suitable option for cost reduction and efficiency improvement. This white paper provides an in-depth analysis of various options, helping businesses make informed decisions.

01/28/2026 Logistics Industry Insights
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Walmart Golocal Taps Rina Hurst to Lead Rapid Delivery Expansion

Walmart Golocal Taps Rina Hurst to Lead Rapid Delivery Expansion

Former Shipt executive Rina Hurst has joined Walmart GoLocal as Vice President, responsible for strategy and operations. This appointment aims to bolster Walmart GoLocal's efforts to scale its local delivery business and enhance its service capabilities. Hurst's experience at Shipt will be crucial in driving growth and optimizing operational efficiency for Walmart GoLocal as it expands its reach and offerings in the competitive same-day delivery market.

01/28/2026 Logistics
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Global Trade Boosted by Customs Modernization Logistics Partnerships

Global Trade Boosted by Customs Modernization Logistics Partnerships

The 15th International Congress of the Federation of International Trade and Logistics Operators of Colombia (FITAC) focused on the role of logistics and customs in global economic competitiveness. The conference highlighted the importance of customs-business partnerships and explored customs modernization priorities, including technological innovation, international cooperation, and capacity building. These efforts aim to build a new pattern of efficient, secure, and convenient global trade.

01/26/2026 Logistics Industry Insights
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DHL Launches Global 95380 Hotline for Logistics Support

DHL Launches Global 95380 Hotline for Logistics Support

DHL has comprehensively upgraded its customer service system, unifying its customer service hotline to 95380. This hotline provides services such as shipment tracking, shipping inquiries, and problem feedback. The article details DHL's various business units, including DHL Express and DHL Global Forwarding, and highlights the role of air freight forwarding in international trade. The aim is to provide users with a more convenient and efficient logistics experience.

01/26/2026 Logistics
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Qingdao Hair Expo 2026 to Boost Global Beauty Trade

Qingdao Hair Expo 2026 to Boost Global Beauty Trade

The 2026 Qingdao International Fashion Hair Products Expo (CHPE) will be held in Qingdao, focusing on the entire hair product industry chain, including wigs, hair extensions, raw materials, hair growth and care. It provides a platform for trend releases, technical exchanges, and business matchmaking, helping brands achieve global development. CHPE is an unmissable event for hair product industry professionals and those interested in hair health.

01/26/2026 Logistics Industry Insights
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