Ebay Faces GMV and Buyer Decline Amid Market Challenges

Ebay Faces GMV and Buyer Decline Amid Market Challenges

eBay's Q1 GMV decreased by 20% year-over-year, with a decline in active buyers. Faced with declining revenue, eBay is focusing on high-priced items and reducing promotional spending. The company aims to reshape its growth engine through platform optimization, focusing on high-value goods, and developing its advertising business. Whether eBay can successfully transform and return to a growth trajectory remains to be seen and warrants continued attention. The company is hoping these changes will help combat the challenges it is currently facing.

01/05/2026 Logistics Industry Insights
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Ozon Sellers Guide to Boosting Sales Via Buyer App

Ozon Sellers Guide to Boosting Sales Via Buyer App

This article provides OZON sellers with a comprehensive guide to mobile operations, deeply analyzing the six core page functions of the OZON buyer APP and emphasizing product detail page optimization strategies. Addressing language barriers, it recommends practical translation tools to help sellers better understand the Russian e-commerce market, improve operational efficiency, and boost sales performance. The guide aims to empower sellers to effectively manage their OZON stores through the mobile platform and overcome language-related challenges.

01/04/2026 Logistics Industry Insights
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Amazon Adjusts Review Display Algorithm for Sellers

Amazon Adjusts Review Display Algorithm for Sellers

Amazon has adjusted its review weighting again, impacting buyer browsing experience and product conversion rates. The review display logic differs between mobile (logged-in vs. logged-out) and PC (logged-in vs. logged-out) states. Sellers need to pay attention to these rule changes, improve product quality, encourage buyers to leave reviews, and understand the appeal process. Monitoring these changes is crucial for maintaining product visibility and positive customer perception on Amazon.

12/29/2025 Logistics Industry Insights
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Ebay Customer Service Roles Challenges and Career Growth

Ebay Customer Service Roles Challenges and Career Growth

This article provides an in-depth analysis of the responsibilities, workload factors, and career prospects of eBay customer service representatives. Their tasks include responding to emails, processing orders, managing product reviews, and collecting buyer information. Workload is affected by company size, job responsibilities, and individual capabilities. Through continuous learning and experience accumulation, eBay customer service representatives can advance to senior customer service roles, customer service supervisors, or even transition to store operations, achieving career development.

12/30/2025 Logistics Encyclopedia
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Amazon Tightens Seller Account Reviews for Ecommerce Compliance

Amazon Tightens Seller Account Reviews for Ecommerce Compliance

Amazon's second review mechanism is upgraded, posing stricter scrutiny and account suspension risks for sellers. The lawsuit of major seller ZEBRA highlights the importance of compliant operations. Facing increasingly stringent policies, cross-border e-commerce sellers should proactively conduct self-checks, avoid violations, diversify their development, embrace compliance, and enhance competitiveness to move steadily forward in the fierce market competition. This includes ensuring product safety, accurate listings, and adherence to Amazon's policies to mitigate potential risks and maintain a healthy account standing.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Use Negative Reviews to Improve Reputation

Amazon Sellers Use Negative Reviews to Improve Reputation

This article delves into how Amazon sellers can effectively address and resolve negative product reviews, emphasizing the importance of acknowledging criticism, communicating sincerely, and providing excellent customer service. It details specific strategies such as contacting reviewers, preventing negative reviews, and transforming negative feedback into opportunities to improve products and services. The aim is to help sellers reshape their product reputation and drive sales growth.

01/04/2026 Logistics Encyclopedia
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Amazon Intensifies Crackdown on Fake Reviews Fraudulent Accounts

Amazon Intensifies Crackdown on Fake Reviews Fraudulent Accounts

Amazon is cracking down on fake review practices, suing Auction Sentinel, a company that facilitates false positive reviews. The company is also intensifying its efforts to remove fake review groups on Facebook. Through legal action, technological upgrades, and collaborative oversight, Amazon is committed to purifying its platform environment, protecting consumer rights, and building an honest and trustworthy e-commerce ecosystem. The aim is to ensure fair competition and genuine customer feedback, fostering a more reliable online shopping experience.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Adapt Strategies to Improve Organic Reviews

Amazon Sellers Adapt Strategies to Improve Organic Reviews

This article addresses the challenge of negative reviews faced by Amazon sellers and proposes three practical techniques to increase the rate of organic reviews: identifying 'potential positive reviewers,' capitalizing on the 'golden period of after-sales service,' and implementing email follow-ups for ongoing engagement. It emphasizes the importance of detailed operations, encouraging sellers to focus on details and consistently execute strategies to mitigate the impact of negative reviews and enhance store competitiveness. By focusing on these key areas, sellers can significantly improve their review profile and overall customer satisfaction.

01/04/2026 Logistics Industry Insights
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Ebay Tightens Rules on Fake Reviews Impacting Sellers

Ebay Tightens Rules on Fake Reviews Impacting Sellers

This article delves into the phenomenon of sellers boosting positive reviews on the eBay platform, revealing the impact of shill bidding on the platform, consumers, and sellers themselves. eBay has a zero-tolerance policy towards shill bidding, and sellers should operate with integrity and avoid engaging in such practices. The platform uses technical means to identify fraudulent transactions and takes strict punitive measures to maintain a fair and competitive market environment.

01/04/2026 Logistics Industry Insights
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Ecommerce Sellers Optimize Ozon Reviews to Lift Sales

Ecommerce Sellers Optimize Ozon Reviews to Lift Sales

OZON reviews are crucial for conversion rates; positive reviews improve search ranking and sales. However, avoid over-reliance on fake reviews and focus on product quality and listing optimization. Encourage positive reviews through incentives and create high-quality product content for sustainable growth. Prioritizing genuine customer satisfaction and informative listings will ultimately lead to better performance on the OZON platform.

01/04/2026 Logistics Industry Insights
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