WCO Launches Online Course for Customs Change Management

WCO Launches Online Course for Customs Change Management

The World Customs Organization (WCO) has launched an online Change Management course to equip customs professionals with the skills to navigate the evolving international trade landscape. The course covers change management concepts, stakeholder engagement, tools and processes, and resistance management, emphasizing a blend of theory and practice. It is available on the CLiKC! platform and is accessible free of charge to WCO members. The course aims to improve customs administrations' ability to adapt to new challenges and implement effective trade facilitation measures.

01/05/2026 Customs Knowledge
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Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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Risk Management Essentials CRMS Model and Key Strategies

Risk Management Essentials CRMS Model and Key Strategies

This paper delves into the golden rules of risk management, learning curves, and the CRMS® model. It emphasizes the significance of non-subjective standards, dynamic risk profiling, system encryption, and automated processes in risk assessment. Furthermore, it elucidates technology-driven and demand-pull innovation models, along with the application of econometrics within the CRMS® model. The aim is to provide readers with a comprehensive and practical knowledge framework for risk management, highlighting key principles and methodologies for effective risk mitigation and strategic decision-making.

01/05/2026 Customs Knowledge
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Douyin Shop Key Rules Strategies and Risk Management

Douyin Shop Key Rules Strategies and Risk Management

This article provides an in-depth interpretation of the core operational rules of Douyin Shop (TikTok Shop), focusing on key aspects such as Experience Score, product management, shipping, and after-sales service. It analyzes potential violations and provides practical recommendations to help merchants operate in compliance and enhance their shop's competitiveness. The article aims to guide sellers through the intricacies of the platform, minimizing risks and maximizing performance by understanding and adhering to the platform's guidelines.

01/06/2026 Logistics Encyclopedia
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WCO Enhances Customs Risk Management in Americas Caribbean

WCO Enhances Customs Risk Management in Americas Caribbean

With funding from the Japan Customs Cooperation Fund, the World Customs Organization (WCO) held a pre-accreditation workshop on risk management for technical advisors in the Americas and Caribbean region in Guatemala. The workshop aimed to expand the WCO's pool of experts and enhance the risk management capabilities of member customs administrations. Participants' technical knowledge, skills, and teamwork abilities were assessed during the seminar, laying the foundation for regional customs modernization efforts.

01/05/2026 Customs Knowledge
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WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

01/05/2026 Customs Knowledge
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WCO Aids Palestinian Customs in Warehouse Management Upgrade

WCO Aids Palestinian Customs in Warehouse Management Upgrade

The World Customs Organization (WCO) facilitated a study visit for the Palestinian Customs Organization to learn from Morocco's experience in bonded warehouse management. This initiative aims to assist Palestine in establishing and improving its bonded warehouse system, enhancing risk management, and coordinating border management, aligning with the WTO's Trade Facilitation Agreement and promoting trade facilitation. This effort is part of the HMRC-WCO-UNCTAD project, financially supported by the UK government.

01/05/2026 Customs Knowledge
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WCO Workshop Boosts Global Customs Risk Management Skills

WCO Workshop Boosts Global Customs Risk Management Skills

The World Customs Organization (WCO) and the Japan International Cooperation Agency (JICA) jointly held a pre-accreditation workshop on risk management, aiming to expand the pool of experts and enhance global customs risk control capabilities. Participants from five West African countries attended the workshop and are expected to obtain WCO accreditation, becoming an important force in the global customs field. This will help the WCO provide risk management support to its members.

01/05/2026 Customs Knowledge
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The New Era of Dedicated Logistics A New Corridor Model of Integration and Win-win

The New Era of Dedicated Logistics A New Corridor Model of Integration and Win-win

Dedicated line logistics companies are facing intense competition, and building a logistics big channel for resource integration and comprehensive coverage has become an industry consensus. This model not only improves transportation efficiency and reduces costs but also enhances service quality. The balance of interests and convergence of values during the integration process are key to success, leading to a call for win-win cooperation within the industry.

07/23/2025 Logistics Industry Insights
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Guide to Fixing Whatsapp Verification Code Problems

Guide to Fixing Whatsapp Verification Code Problems

This article addresses the issue of WhatsApp users experiencing difficulties receiving verification codes. It shares a potential solution: switching the phone's system language to English and attempting voice call verification. The article also explores possible reasons for verification code failure and offers corresponding suggestions to help users successfully log in to WhatsApp. It aims to provide practical advice for those struggling with WhatsApp login verification problems.

01/05/2026 Customs Knowledge
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