US Ecommerce Delivery Slows Postpandemic Amid Carrier Challenges
A Convey report reveals the current state of the US parcel delivery industry under the 'new normal': overall delivery times have recovered, but FedEx lags behind. Market share remains stable, with FedEx gaining ground on USPS. FedEx's SmartPost transformation faces challenges, leading to a decline in on-time performance. The report suggests focusing on delivery speed and choosing carriers strategically. This highlights the importance of reliable delivery networks and the ongoing shifts in the competitive landscape of the US parcel delivery market.









