Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang's Seller Central recently experienced a sudden outage, hindering seller operations and potentially impacting consumer experience. The platform initially cited network issues as the cause, but reports suggest a possible link to the surge of Chinese sellers. The incident has raised concerns within the industry regarding the technical support capabilities of e-commerce platforms. The outage caused significant disruption for sellers relying on the platform for their business activities, and questions are being asked about Coupang's preparedness for handling increased traffic and seller volume.

01/04/2026 Logistics Industry Insights
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Amazon Cuts Jobs Amid Economic Downturn

Amazon Cuts Jobs Amid Economic Downturn

Amazon plans to lay off approximately 10,000 employees, marking the largest reduction in its history. The layoffs are attributed to a deteriorating macroeconomic environment and slowing sales, reflecting the growth challenges facing the tech industry. Widespread layoffs are occurring across global tech companies, with domestic Chinese internet giants also affected. Cross-border e-commerce sellers are advised to focus on refined operations, diversify channels, and control costs while awaiting economic recovery. This downturn highlights the need for resilience and adaptability in the current economic climate.

12/31/2025 Logistics Industry Insights
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Middle East Sees Surge in Independent Ecommerce Growth

Middle East Sees Surge in Independent Ecommerce Growth

The Middle East's independent e-commerce market is booming, driven by a demographic dividend, brand consumption preferences, product scarcity, and the lagging development of e-commerce platforms. Chinese sellers should seize this opportunity by strengthening brand awareness and creating localized products to successfully tap into the Middle Eastern market. Focus on building a strong brand presence and tailoring offerings to meet local needs and preferences to thrive in this rapidly growing market. This approach will help navigate the unique challenges and capitalize on the immense potential.

12/31/2025 Logistics Industry Insights
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Crossborder Ecommerce Shifts Focus to Sustainable Growth

Crossborder Ecommerce Shifts Focus to Sustainable Growth

Cross-border e-commerce is not a get-rich-quick scheme, but an industry requiring long-term investment and continuous effort. This article analyzes the real ecosystem of the cross-border e-commerce industry under the Pareto principle (80/20 rule), emphasizing the importance of branding and localized operations. It points out that focusing on niche categories and prioritizing product innovation and R&D are crucial for future development. Chinese brands should transition from 'Made in China' to 'Intelligent Manufacturing' to achieve sustainable growth.

12/29/2025 Logistics Industry Insights
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US Trademark Rejections Key Pitfalls and Avoidance Strategies

US Trademark Rejections Key Pitfalls and Avoidance Strategies

This article delves into six common reasons for US trademark registration rejection: inaccurate description of goods/services, requirement to disclaim exclusive rights, inadequate specimen of use, existence of prior similar trademarks, the applied trademark being descriptive, and generic terms. For each scenario, the article provides detailed strategies to help Chinese cross-border e-commerce businesses improve their success rate in US trademark registration and safeguard their brand's overseas expansion. It aims to provide practical guidance and solutions to overcome common hurdles in the US trademark application process.

12/29/2025 Customs Knowledge
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Tiktok Shop Tests Logistics to Rival Amazon in US Ecommerce

Tiktok Shop Tests Logistics to Rival Amazon in US Ecommerce

TikTok Shop plans to build 'fulfillment centers' in the US, challenging Amazon's dominance in e-commerce. Despite monetization challenges like overseas user trust and product credibility, the increasing number of TikTok social shoppers and platform support policies make TikTok a significant alternative to Amazon for Chinese sellers. The move signifies TikTok's ambition to capture a larger share of the US e-commerce market by providing faster and more reliable delivery services, potentially attracting both consumers and merchants looking for alternatives to the established giant.

12/29/2025 Logistics Industry Insights
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Amazon Singapore Refines Strategy to Boost Profitability

Amazon Singapore Refines Strategy to Boost Profitability

This article analyzes Amazon's operational strategies in Singapore, advocating a shift from prioritizing traffic to maximizing conversion rates. It emphasizes the importance of listing optimization, market research, and customer service. The article suggests adopting a high-value, low-volume profitability model and leveraging social media to engage with the Chinese community. It also highlights potential risks such as market competition, logistics costs, and regulatory compliance, proposing corresponding countermeasures to mitigate these challenges. Ultimately, focusing on conversion and understanding the local market are crucial for success.

12/29/2025 Logistics Industry Insights
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Baidus Ernie Bot Tests Limits of Chinas AI Progress

Baidus Ernie Bot Tests Limits of Chinas AI Progress

This article explores the background, market response, and challenges faced by Baidu's natural language processing model, Wenxin Yiyan. It analyzes Baidu's advantages in technological accumulation and shortcomings in product awareness. The piece also delves into the reasons why China didn't pioneer ChatGPT, advocating for more time and tolerance for China's AI development. It discusses the competitive landscape and the need for societal support to foster innovation in the Chinese AI sector, highlighting the importance of patience and understanding in the face of global competition.

12/29/2025 Logistics Industry Insights
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Walmart Expands Ecommerce in Canada to Rival Amazon

Walmart Expands Ecommerce in Canada to Rival Amazon

Walmart is actively recruiting Canadian sellers to join its US e-commerce platform. By optimizing the supply chain, providing WFS services, and strengthening marketing support, Walmart aims to eliminate cross-border e-commerce barriers and build a more attractive e-commerce ecosystem. This move seeks to challenge Amazon's dominance in the e-commerce market, providing new growth opportunities for sellers, especially offering Chinese sellers a new option for multi-channel distribution. Walmart's initiative aims to create a competitive environment and expand its marketplace reach.

12/29/2025 Logistics Industry Insights
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Amazon FBA Capacity Cuts Alarm Sellers During Peak Season

Amazon FBA Capacity Cuts Alarm Sellers During Peak Season

Amazon sellers are facing significant FBA capacity reductions, hindering replenishment plans during the peak pre-Chinese New Year stocking period. Sellers are actively seeking solutions, including opening cases and utilizing overseas warehouses. Amazon may be promoting AWD, but its service is not yet fully developed. Sellers are advised to monitor official announcements, expand sales channels, and adapt flexibly to market changes. This situation highlights the importance of diversifying fulfillment options and staying informed about Amazon's evolving policies to mitigate potential disruptions and maintain business continuity.

12/30/2025 Logistics
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