This article focuses on potential delivery anomalies in air freight transportation in the United States, such as damage, missing items, and refusals. It elaborates on strategies for handling various situations, including on-site evidence documentation, claims material preparation, and allocation of responsibility and costs. The aim is to assist cross-border e-commerce sellers in effectively managing transportation risks.
The deductible is an important concept in insurance policies, referring to the amount of loss that the policyholder must bear before the insurance company begins to pay. Choosing the right deductible not only affects the premium level but also impacts financial pressure during claims. Policyholders should make informed choices based on their personal budget and risk tolerance.
This article provides a detailed overview of the standard process for goods inbound, including steps such as outer packaging inspection, sorting, safety checks, weighing and dimension measurement, as well as handling loss and damage claims. It emphasizes the importance of each step to ensure the safety and integrity of the goods while safeguarding the rights of customers.
This article provides a detailed overview of the main processes involved in cargo storage. It includes steps such as external packaging inspection, cargo classification, security checks, safety inspections, weighing, and dimension measurement to ensure the safety and accuracy of the goods. Additionally, it discusses the claims process for handling lost or damaged items, helping customers understand the comprehensive storage operations.
This article provides a detailed interpretation of the international express insurance process, core insurance types, and key considerations. It helps you choose the right insurance plan for your goods, avoid potential risks, and ensure smooth international trade. From pre-insurance confirmation to claims preparation, every step is covered. From basic insurance to specialized insurance, choose according to your needs. Safeguard your global trade.
IATA released the 7th edition of the Baggage Reference Manual, aiming to improve global baggage handling efficiency, reduce mishandling rates, and enhance passenger satisfaction through technological innovation and standardized processes. The new edition covers operational overviews, baggage operation standards, the baggage journey, frequently asked questions and solutions, baggage technology, baggage claims and apportionment, and baggage disruption handling. It provides the industry with more comprehensive and practical guidance.
DHL Express Canada and Unifor union have reached a new labor agreement, ending a nearly three-week work stoppage and strike. Full operations resumed on June 30th. The new agreement, valid until July 1, 2029, includes a 15.75% wage increase, a new owner-operator payment structure, and increased pension benefits. The company will prioritize processing delayed packages, and customers can submit claims through the standard procedure.
Facing the increasing risk of containers falling overboard, businesses need to build a multi-layered supply chain security system. Flexport Insurance offers zero deductible, simplified claims process, and proactive alerts to safeguard your goods and ensure business continuity. Mitigate potential losses and disruptions caused by cargo damage or loss incidents with comprehensive cargo insurance solutions designed to protect your supply chain from unforeseen events.
Russian e-commerce platform Ozon is increasing commissions for some product categories up to 55% and adjusting its logistics policy. It's removing delivery time performance-based shipping fees, replacing them with a fixed fee plus a cross-regional surcharge. Ozon claims reduced logistics costs will offset the commission increase, but merchants' operating costs may face pressure. The adjustments will be phased in to ensure transparency and control.
Freight liability insurance protects cargo owners from claims arising from third-party losses caused by goods in transit. Purchasing this insurance transfers risk to the insurer, meets carrier contractual requirements, and safeguards business financial security. Businesses should select an appropriate insurance plan based on their specific risk profile. It offers peace of mind during the transportation process and helps mitigate potential financial burdens associated with accidents or damages.
