Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Douyin influencer "Sister Haili"'s live stream selling whitening and blemish-removing cream is under scrutiny for suspected illegal ingredient additions and false advertising, sparking consumer concerns. Issues like non-compliant product names, mismatched registration information, and missing ingredient lists have surfaced. Consumers have reported allergic reactions and refund refusals. This incident highlights the chaotic state of the live streaming e-commerce industry, emphasizing the urgent need for strengthened regulation, standardized operations, and the protection of consumer rights. This case underscores the importance of due diligence and transparency in online sales.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Face Rising IP Infringement Claims Key Solutions

Amazon Sellers Face Rising IP Infringement Claims Key Solutions

Dealing with intellectual property (IP) complaints is a common challenge for Amazon sellers. This guide offers a detailed approach to resolving such issues, including understanding the complaint, engaging in proactive communication, taking necessary actions, submitting a comprehensive appeal, and seeking professional assistance when needed. The goal is to help sellers navigate these crises, safeguard their accounts, and emphasize the importance of operating with integrity on the Amazon platform. By following these steps, sellers can effectively address IP complaints and maintain a healthy and compliant business.

12/30/2025 Customs Knowledge
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Global Air Cargo Loss Claims Compensation and Prevention Guide

Global Air Cargo Loss Claims Compensation and Prevention Guide

This article details the process for handling international air freight loss, including key steps such as promptly notifying the carrier, preparing claim documents, submitting the claim application, and tracking its progress. It also deeply analyzes the compensation policies for lost international air freight, covering compensation based on declared value and liability limits stipulated by conventions. Furthermore, it provides suggestions for preventing cargo loss, aiming to assist shippers in better addressing such issues. The goal is to provide a comprehensive guide to navigate the complexities of air freight loss claims.

02/04/2026 Logistics Encyclopedia
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Guide to Filing Air Freight Claims for Global Traders

Guide to Filing Air Freight Claims for Global Traders

Losing goods in international air freight is a common issue in foreign trade. This guide provides a comprehensive claims strategy, covering urgent verification, determination of liability, material preparation, claim submission, compensation standards, dispute resolution, and key points to avoid pitfalls. It aims to help foreign traders efficiently handle claims and recover losses. It details the necessary steps to take when cargo goes missing, how to identify the responsible party, gather the required documentation, and navigate the claims process to maximize the chances of successful compensation.

01/15/2026 Logistics Encyclopedia
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Amazon Sellers Face New Copyright Claims How to Respond

Amazon Sellers Face New Copyright Claims How to Respond

A new type of infringement complaint has emerged on Amazon, originating from marketplaces where sellers haven't launched, leading to listing removals and difficult appeals. It is recommended that sellers register their trademarks (R Trademark) and join the Transparency Program. This approach helps fundamentally address infringement issues and protect brand rights by providing proactive brand protection measures and verification against counterfeit products.

01/16/2026 Logistics Industry Insights
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Guide to Filing Shipping Claims for Lost Large Items

Guide to Filing Shipping Claims for Lost Large Items

When an oversized freight item is lost, first confirm the loss. Then, contact the carrier to report and submit a claim, providing item descriptions, proof of value, and the waybill. Follow up on the claim's progress and seek legal assistance if necessary. Understanding the claim policy and accurately filling out item information before shipping can reduce the risk of loss. This ensures a smoother claim process and potential compensation for the lost oversized item.

01/19/2026 Logistics Encyclopedia
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Stylish Wall Hooks Face US Design Patent Infringement Claims

Stylish Wall Hooks Face US Design Patent Infringement Claims

This article focuses on a patent case involving MyGift brand wall-mounted arrow hooks, reminding sellers to be vigilant about intellectual property infringement risks when selling creative home decor products, especially in the US market. It emphasizes the importance of protecting one's own intellectual property and recommends timely patent applications to safeguard innovation. Avoiding patent infringement is crucial for sustainable business growth, and proactive measures are essential to mitigate potential legal issues and ensure fair competition within the home decor industry.

01/26/2026 Customs Knowledge
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Guide to Cargo Loss Claims Liability and Prevention Strategies

Guide to Cargo Loss Claims Liability and Prevention Strategies

This article provides an in-depth analysis of strategies for handling cargo loss. It offers expert-level guidance, covering confirmation of loss, preparation of claim documents, identification of responsible parties and claim paths, dispute resolution and remedies, and risk prevention and control. The aim is to assist businesses and individuals in maximizing loss recovery by navigating the complexities of cargo loss claims and understanding the legal and practical aspects involved in determining liability and pursuing appropriate compensation. This comprehensive guide helps mitigate financial impact and streamline the recovery process.

01/30/2026 Logistics Encyclopedia
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Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Amazon Sellers Share Tips for Securing Compensation

Amazon Sellers Share Tips for Securing Compensation

This article focuses on the challenges Amazon sellers face when filing claims. It details the key evidence required during the claim process, such as shipping information and invoices, emphasizing the importance of proper invoice formatting. The article also warns sellers against common pitfalls like excessive claims. Seeking assistance from professional agencies is recommended to improve claim success rates, saving time and effort. This approach helps sellers navigate the complexities of Amazon's claims process and protect their rights effectively.

12/30/2025 Logistics
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