Gambia Revenue Authority Boosts HR Management with WACAM Support

Gambia Revenue Authority Boosts HR Management with WACAM Support

With support from the WACAM project funded by the Swedish government, the Gambia Revenue Authority (GRA) pioneered the implementation of the WCO's competency-based Human Resource Management approach in West and Central Africa. A WCO expert team conducted a comprehensive review of GRA's key HR management tools, providing recommendations for improvement and an implementation plan. Modernizing HR management at GRA will enhance tax administration efficiency, optimize taxpayer services, and foster regional cooperation. This initiative marks a significant step towards improved governance and revenue collection in the region.

01/30/2026 Customs Knowledge
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Optimizing Logistics Management Building An Efficient Digital Supply Chain And Sustainability Strategy

Optimizing Logistics Management Building An Efficient Digital Supply Chain And Sustainability Strategy

This article explores the challenges and solutions faced by technology companies in modern logistics management, emphasizing the importance of digital transformation, multi-channel integration, and sustainable development strategies in enhancing supply chain efficiency and customer satisfaction. Through case studies, it demonstrates how companies address component shortages and fluctuations in market demand to ensure business continuity and maintain brand image.

07/24/2025 Logistics Industry Insights
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Building An Efficient Experience Supply Chain Moat For The New Consumption Era

Building An Efficient Experience Supply Chain Moat For The New Consumption Era

This article explores the channel transformations in the fast-moving consumer goods (FMCG) industry in the new consumption era. It analyzes how brands cope with consumer-driven challenges and fragmented demands by building a dynamic supply chain fulfillment network for an omnichannel strategy. The case study of TingTong Logistics showcases its successful experiences in enhancing supply chain efficiency and user experience. It emphasizes the importance of leveraging digital transformation and AI technology to boost competitiveness.

07/24/2025 Logistics
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Competencybased Training Boosts Air Cargo Safety for Dangerous Goods

Competencybased Training Boosts Air Cargo Safety for Dangerous Goods

This paper delves into the Competency-Based Training and Assessment (CBTA) system for dangerous goods transportation, highlighting its crucial role in enhancing air cargo safety, operational efficiency, and regulatory compliance. It elaborates on the core principles, implementation steps, advantages, challenges, and corresponding strategies of CBTA. The aim is to guide enterprises in establishing effective CBTA systems, fostering a professional and efficient workforce, and ultimately ensuring the safe transportation of dangerous goods. This approach promotes a safer and more compliant environment for all stakeholders involved in air cargo operations.

01/16/2026 Logistics Encyclopedia
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Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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China Advances Aviation Safety with Integrated Airground System

China Advances Aviation Safety with Integrated Airground System

As a research institute directly under the Civil Aviation Administration of China (CAAC), the CAAC Second Research Institute is committed to “Technology-Driven Civil Aviation Service,” providing comprehensive training and safety assurance for dangerous goods transportation. Through realistic simulations, Competency-Based Training and Assessment (CBTA), and third-party testing and certification, the institute aims to enhance the professional skills and emergency response capabilities of civil aviation practitioners, safeguarding civil aviation safety. The institute plays a crucial role in ensuring the safe and secure operation of the civil aviation industry in China.

01/22/2026 Airlines
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Global Aviation Body IATA Elevates Flight Instructor Standards

Global Aviation Body IATA Elevates Flight Instructor Standards

IATA's CBTA Flight Instructor Training program aims to equip flight standards setters with competency-based training approaches, enhancing their ability to train and assess flight instructors. The course covers core topics such as CBTA fundamentals, instructor competencies, and Threat and Error Management. Through scenario simulations and practical exercises, participants will master assessment techniques and facilitation methods. This ultimately fosters more resilient pilots and improves overall flight safety levels. The training focuses on practical application and aims to cultivate instructors capable of developing pilots who can effectively manage real-world challenges.

01/20/2026 Logistics Encyclopedia
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Sierra Leone Enhances Tax Collection with HR Modernization

Sierra Leone Enhances Tax Collection with HR Modernization

The National Revenue Authority (NRA) of Sierra Leone, in collaboration with the World Customs Organization (WCO), has launched a modernization project of its human resources system. This initiative aims to build a competency-based HRM system to improve recruitment, performance management, training, compensation, and employee relations. The goal is to inject talent and drive into the nation's economic development by strengthening the NRA's human capital. This comprehensive reform seeks to ensure a skilled and motivated workforce capable of effectively managing the country's revenue collection and contributing to sustainable economic growth.

01/26/2026 Customs Knowledge
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Top Performers Exit First Amid Workplace Dynamics Shift

Top Performers Exit First Amid Workplace Dynamics Shift

This article analyzes common reasons why high-performing employees tend to leave their jobs, including leadership's 'competency anxiety,' the team's need for stability, and the 'skewed effect' in benefit distribution. It reminds professionals not only to work diligently but also to showcase their value appropriately, strive for deserved rewards, and rationally assess their career development prospects. Understanding these dynamics can help individuals navigate the workplace effectively and make informed decisions about their professional journey. Ultimately, proactive career management is crucial for retaining valuable employees and fostering a thriving work environment.

01/27/2026 Logistics Industry Insights
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