Amazon Launches 72hour Seller Safety Net Program

Amazon Launches 72hour Seller Safety Net Program

Amazon introduces the "Account Health Assurance" program, offering eligible sellers a 72-hour "golden window" to proactively address issues and prevent account deactivation by working with Amazon. Sellers must meet criteria such as account health rating, maintain communication, and actively cooperate. This program doesn't guarantee absolute protection; compliant business practices remain crucial for maintaining a healthy Amazon account. It's designed to provide a safety net and encourage proactive problem-solving rather than a complete shield against policy violations.

12/30/2025 Logistics Industry Insights
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Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Key Differences Between Reviews and Feedback

Amazon Sellers Key Differences Between Reviews and Feedback

This article delves into the distinction and importance of Amazon Reviews and Feedback. Reviews significantly impact product conversion rates, while Feedback affects overall store health. Sellers should prioritize product quality and customer service, actively managing both Reviews and Feedback to improve Listing performance and store reputation. Effective management in these areas is crucial for achieving success in the Amazon business. By focusing on these elements, sellers can optimize their listings and build a strong brand, ultimately leading to increased sales and customer loyalty.

12/30/2025 Customs Knowledge
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Union Pacifics 85B Rail Merger Delayed by Regulatory Scrutiny

Union Pacifics 85B Rail Merger Delayed by Regulatory Scrutiny

The $850 billion merger between Union Pacific and Norfolk Southern has been delayed due to technical issues, sparking strong opposition from competitor BNSF and raising concerns in the port industry. The merger aims to create the first transcontinental railroad in the United States. However, it faces the dual challenges of regulatory scrutiny and a changing competitive landscape. This proposed merger will significantly impact the rail industry and requires careful examination of its potential effects on competition and infrastructure.

01/21/2026 Logistics Industry Insights
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Liberia Adopts Competencybased HR to Improve Governance

Liberia Adopts Competencybased HR to Improve Governance

The Liberia Revenue Authority, with support from the World Customs Organization, implemented competency-based human resource management. By building competency models, competency dictionaries, and job descriptions, they optimized talent allocation and enhanced employee capabilities. This initiative aims to improve tax collection efficiency and promote national economic development. This approach provides a valuable reference for other government departments and enterprises, emphasizing a people-oriented strategy that prioritizes talent cultivation and development. The focus is on aligning skills with roles to boost overall organizational performance.

01/26/2026 Customs Knowledge
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EU Demands UPS Concessions in 67B TNT Deal Over Antitrust Concerns

EU Demands UPS Concessions in 67B TNT Deal Over Antitrust Concerns

UPS's $6.7 billion acquisition of TNT faced scrutiny from the European Union's antitrust regulators, potentially requiring significant concessions to alleviate competition concerns. The European Commission worried the deal would create a market monopoly, and UPS actively sought remedies. Historical precedents show similar mergers face considerable challenges, but UPS is determined to overcome these hurdles, achieve synergies, and reshape the express delivery market in Europe and globally. The EU's concerns centered on potential price increases and reduced service quality for customers in the European Economic Area.

01/26/2026 Logistics
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US Regulator Blocks Shipping Merger Stirring Global Maritime Uncertainty

US Regulator Blocks Shipping Merger Stirring Global Maritime Uncertainty

The U.S. Federal Maritime Commission (FMC) rejected the merger plan of Japan's three major shipping companies (K Line, NYK, and MOL) citing jurisdictional issues, raising concerns about the future of consolidation in the shipping industry. While the merger faces challenges like scrutiny from the Department of Justice, a smaller market share might offer a glimmer of hope. Shipping companies need to closely monitor regulatory policies and adjust their development strategies to adapt to market changes. This decision highlights the complexities and potential obstacles in global shipping consolidation efforts.

01/29/2026 Logistics Industry Insights
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Air Cargo Industry Braces for 2025 Regulatory Overhaul

Air Cargo Industry Braces for 2025 Regulatory Overhaul

This article focuses on the key changes facing the air cargo industry in 2025. It interprets significant updates to IATA standards, guidelines, and best practices, analyzes the impact of the new PLACI security regulations, and explores how to achieve sustainable air cargo operations, including reducing the impact of single-use plastics. The aim is to help businesses prepare in advance and maintain a leading position in a highly competitive market. This includes understanding and adapting to new regulations and focusing on environmentally responsible practices.

12/30/2025 Logistics Industry Insights
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Amazon Gives Sellers 72hour Grace Period for Policy Violations

Amazon Gives Sellers 72hour Grace Period for Policy Violations

Amazon introduces the "Account Health Assurance (AHA) program," providing eligible sellers with a 72-hour window to resolve issues and prevent unexpected account suspensions. This program isn't a "get-out-of-jail-free card" but rather sets higher standards for compliant operations. Sellers need to continuously monitor account health, familiarize themselves with policies, and establish emergency response mechanisms for sustainable growth. The AHA program emphasizes proactive account management and adherence to Amazon's guidelines to maintain a healthy and secure selling environment.

01/04/2026 Logistics Industry Insights
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Amazon Tightens Brand Registry Rules Removes Unverified Sellers

Amazon Tightens Brand Registry Rules Removes Unverified Sellers

Recently, a large number of Amazon sellers have had their brand registries removed, causing industry shock. The reason may be related to the inconsistency between the store entity and the brand owner, but the official explanation is a new round of brand verification. Sellers need to prepare trademark certificates, authorization letters, production certificates, product pictures, business licenses and other materials for appeal. This event serves as a warning to sellers about the importance of compliant operation on Amazon.

01/04/2026 Logistics Industry Insights
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