Amazon Launches Account Health Assurance for Sellers

Amazon Launches Account Health Assurance for Sellers

Amazon has launched the Account Health Assurance (AHA) program, offering high-rated sellers a chance to have their suspended accounts reinstated. This initiative provides dedicated support, proactive communication, and a 72-hour rescue mechanism to help sellers resolve policy issues and avoid immediate account suspension. To maintain eligibility, sellers must maintain a good Account Health Rating, respond promptly, and provide valid contact information. However, compliant operations remain crucial, as AHA is not a 'get-out-of-jail-free' card. It's a support system for those who strive to adhere to Amazon's policies.

01/06/2026 Logistics Industry Insights
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Crossborder Ecommerce Hit by Sihai Shanzhou Collapse

Crossborder Ecommerce Hit by Sihai Shanzhou Collapse

The bankruptcy of cross-border e-commerce giant Sihai Shangzhou has shocked the industry, revealing the increasing polarization. This article analyzes the reasons for the failure, emphasizing that future development requires a focus on branding, refinement, multi-channel strategy, and compliant operations. It also provides practical advice for cross-border e-commerce practitioners on product selection, supply chain management, marketing, customer service, and continuous learning. These suggestions aim to help them stand out in the fiercely competitive market and achieve sustainable growth by adapting to the evolving landscape and prioritizing ethical business practices.

01/05/2026 Logistics Industry Insights
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US Customs Approves ABI Software Vendors to Speed Imports

US Customs Approves ABI Software Vendors to Speed Imports

This article analyzes CBP-certified ABI software vendors and explains how ABI simplifies customs declarations and improves efficiency. It guides businesses in selecting the appropriate software for compliant and efficient customs clearance, adapting to the GBI (Global Business Identifier) trend. ABI software plays a crucial role in streamlining import processes, reducing errors, and ensuring adherence to US Customs regulations. Choosing the right vendor is essential for optimizing supply chain operations and minimizing potential delays or penalties. Understanding the benefits of ABI is key to navigating the complexities of US import compliance.

01/04/2026 Customs Knowledge
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Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Douyin influencer "Sister Haili"'s live stream selling whitening and blemish-removing cream is under scrutiny for suspected illegal ingredient additions and false advertising, sparking consumer concerns. Issues like non-compliant product names, mismatched registration information, and missing ingredient lists have surfaced. Consumers have reported allergic reactions and refund refusals. This incident highlights the chaotic state of the live streaming e-commerce industry, emphasizing the urgent need for strengthened regulation, standardized operations, and the protection of consumer rights. This case underscores the importance of due diligence and transparency in online sales.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Face Rising Trademark Disputes Seek Solutions

Amazon Sellers Face Rising Trademark Disputes Seek Solutions

This article delves into the risks of malicious attacks and intellectual property infringement claims faced by Amazon sellers. It reveals common tactics such as trademark abuse and listing hijacking, exposing the perpetrators behind them. To address these issues, the article offers strategies like proactive appeals and legal recourse, emphasizing the importance of intellectual property protection. The aim is to help sellers mitigate risks, safeguard their rights, and achieve compliant operations on the Amazon platform. It provides actionable insights to protect their business from bad actors and ensure long-term success.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Face Stricter Review Policies in 2024

Amazon Sellers Face Stricter Review Policies in 2024

This article delves into the risks and challenges associated with Amazon reviews, emphasizing the importance of compliant operations. It advises sellers to avoid review manipulation and instead focus on improving product quality, participating in the Amazon Vine program, and utilizing off-Amazon promotion for safe and sustainable growth. The article also analyzes the weight of different types of reviews to help sellers better understand Amazon's feedback system. By focusing on ethical practices and genuine customer satisfaction, sellers can build a strong reputation and achieve long-term success on Amazon.

12/31/2025 Logistics Industry Insights
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Amazon Bans Unsafe Chargers Expands Seller Logistics

Amazon Bans Unsafe Chargers Expands Seller Logistics

Amazon removed non-compliant chargers, emphasizing product safety. They launched a new logistics service, AWD, to help sellers reduce costs and improve efficiency. Amazon is also adjusting its logistics layout to optimize resource allocation. Cross-border e-commerce is steadily developing, with the Small and Light program and B2B pricing automation providing more opportunities for sellers. Sellers need to pay attention to policy changes and adjust their business strategies accordingly. This includes staying informed about product safety regulations and leveraging new logistics solutions for cost-effective operations in the global marketplace.

12/31/2025 Logistics
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Amazon Sellers Face Stricter Insurance and Risk Rules

Amazon Sellers Face Stricter Insurance and Risk Rules

This article provides an in-depth analysis of Amazon cross-border e-commerce seller insurance, covering its definition, importance, and basic requirements (Commercial General Liability Insurance, General Liability Insurance, First-Party Insurance), third-party seller insurance, and FBA inventory insurance. It also details how to choose suitable insurance, purchase steps, and the process of uploading proof of insurance. The aim is to help sellers fully understand Amazon's insurance policies, reduce operational risks, protect their rights, and achieve compliant operations. This ensures sellers are well-informed and prepared for potential liabilities within the Amazon marketplace.

12/31/2025 Logistics Encyclopedia
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Chinese Ecommerce Firm Recovers Millions in Frozen Funds

Chinese Ecommerce Firm Recovers Millions in Frozen Funds

A Shenzhen-based cross-border e-commerce company faced malicious intellectual property litigation in the United States, resulting in the freezing of its store funds. Leveraging a comprehensive IP strategy and proactive legal defense, the company ultimately won the lawsuit and successfully unfroze millions of dollars. This case provides valuable experience for other cross-border e-commerce sellers on how to deal with malicious litigation, emphasizing the importance of intellectual property protection and compliant operations. It highlights the need for a robust IP portfolio and a proactive approach to defend against unfounded claims.

12/30/2025 Logistics Industry Insights
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Amazon Tightens EU Energy Label Rules for Sellers

Amazon Tightens EU Energy Label Rules for Sellers

Amazon has issued a new notice emphasizing the importance of EU energy efficiency label compliance. Listings that fail to upload energy efficiency information as required will face removal. This article details the impact of the new regulations, registration requirements, product scope, label dimensions, registration benefits, and frequently asked questions. It aims to help cross-border sellers navigate the challenges, ensure compliant operations, and avoid unnecessary losses. The notice highlights the critical need for sellers to adhere to the EU's energy efficiency labeling standards to maintain their presence on the Amazon platform.

12/30/2025 Logistics
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