OZON Logistics Guide for New Sellers Using Postal Services

OZON Logistics Guide for New Sellers Using Postal Services

This article uses postal shipping as an example to detail how new sellers on the OZON platform can complete logistics settings in two simple steps. The first step is to set up a warehouse, including filling in the warehouse name, address, contact information, and order preparation time. The second step is to add delivery methods, selecting the carrier address, delivery service, and delivery area. The article also provides practical tips to help sellers manage their store logistics more efficiently, making the process easier for beginners.

01/07/2026 Logistics Encyclopedia
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Guide to Automating Instagram Facebook Marketing Responses

Guide to Automating Instagram Facebook Marketing Responses

This article details six methods for setting up auto-replies on Instagram and Facebook. These include setting up away messages, adding instant replies, sharing contact information, creating frequently asked questions, building custom automation, and responding to featured comments. By strategically implementing these features, businesses can enhance customer satisfaction, seize every potential sales opportunity, and maximize the effectiveness of their social media marketing efforts. The goal is to improve customer engagement and ensure no inquiries are missed, leading to better conversion rates and brand loyalty.

01/06/2026 Logistics Encyclopedia
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WCO Updates Customs Lab Guide to Strengthen Regional Trade

WCO Updates Customs Lab Guide to Strengthen Regional Trade

The World Customs Organization (WCO) has updated its 'Customs Laboratory Guide,' emphasizing the role of Regional Customs Laboratories (RCLs). A new Appendix V provides contact information and establishment procedures for RCLs, aiming to enhance member laboratory capabilities and promote regional cooperation in addressing global trade challenges. The updated guide, now available, offers guidance on standardized operations, capacity building, resource optimization, risk management, and cooperation promotion. It seeks to improve the efficiency and effectiveness of customs laboratories worldwide through strengthened regional networks and adherence to WCO best practices.

01/07/2026 Customs Knowledge
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Amazon Launches Account Health Assurance for Sellers

Amazon Launches Account Health Assurance for Sellers

Amazon has launched the Account Health Assurance (AHA) program, offering high-rated sellers a chance to have their suspended accounts reinstated. This initiative provides dedicated support, proactive communication, and a 72-hour rescue mechanism to help sellers resolve policy issues and avoid immediate account suspension. To maintain eligibility, sellers must maintain a good Account Health Rating, respond promptly, and provide valid contact information. However, compliant operations remain crucial, as AHA is not a 'get-out-of-jail-free' card. It's a support system for those who strive to adhere to Amazon's policies.

01/06/2026 Logistics Industry Insights
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Amazon Program Protects Sellers from Account Suspensions

Amazon Program Protects Sellers from Account Suspensions

Amazon has launched the Account Health Assurance (AHA) program to help sellers with good account health avoid account deactivation due to minor issues. By joining the AHA program, sellers who cooperate with Amazon to resolve issues within 72 hours can prevent account suspension. The program has already been implemented in the US and Canadian marketplaces and will be expanded to more marketplaces in the future. Sellers need to meet certain criteria, including an Account Health Rating, emergency contact information, and eligibility for priority shipping, to join the program.

01/05/2026 Logistics Industry Insights
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Amazon Launches Account Health Assurance for Sellers

Amazon Launches Account Health Assurance for Sellers

Amazon introduces the 'Account Health Assurance' program, offering eligible US and Canadian professional sellers a 72-hour window to resolve issues, reducing the risk of account suspension. Sellers need to maintain a good Account Health Rating and set up emergency contact information. This program is not a 'get-out-of-jail-free card'; compliant operation remains crucial. It aims to provide a safety net for sellers demonstrating good account health, allowing them time to rectify problems before facing account deactivation, ultimately fostering a more stable and reliable marketplace.

01/04/2026 Logistics Industry Insights
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Global Logistics Firms Urged to Strengthen Document Management

Global Logistics Firms Urged to Strengthen Document Management

In international logistics, documents such as customs declarations, bills of lading, and certificates of origin are crucial. If documents are lost, prompt reissuance is necessary. For customs documents like invoices and packing lists, contact the factory for replacements. Losing a bill of lading complicates matters, requiring reissuance from the freight forwarder or shipping company along with a security deposit. If a certificate of origin needs modification, reasons must be provided for reapplication. In case of loss of issued certificates, contact the visa agency within six months for reprocessing. Understanding these remedies helps avoid logistics obstacles.

07/29/2025 Customs Knowledge
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