Amazon Sellers Advised on Managing Unfair Product Reviews

Amazon Sellers Advised on Managing Unfair Product Reviews

Cross-border e-commerce sellers often encounter bizarre negative reviews that damage their store reputation. This article provides strategies to address them: calmly analyze the type of review (product quality, service, malicious, or unreasonable) and take appropriate action, such as apologizing, improving products, or reporting malicious behavior. Simultaneously, actively maintain store reputation by promptly responding to reviews, encouraging positive feedback, and understanding Amazon's criteria and process for removing negative reviews. Turn crises into opportunities for business growth.

01/06/2026 Logistics Industry Insights
Read More
SHEIN Expands Platform to Crossborder Sellers

SHEIN Expands Platform to Crossborder Sellers

This article details the process, required materials, and progress tracking methods for cross-border sellers onboarding the SHEIN platform. It also outlines the types of supplier recruitment. The aim is to help factories with strong capabilities and cross-border e-commerce sellers seize the opportunities presented by SHEIN, successfully onboard, and achieve business growth. It provides a comprehensive guide for those looking to become part of the SHEIN ecosystem as either a seller or a supplier.

01/06/2026 Logistics Industry Insights
Read More
Douyin Shop Eases Alcohol Sales for Merchants

Douyin Shop Eases Alcohol Sales for Merchants

This article provides a detailed interpretation of the entry rules for the alcohol category on Douyin Store, covering the meaning of targeted invitations, deposit amounts, white list application process, and operational considerations. It aims to help merchants understand the entry requirements, improve their success rate, and achieve long-term, stable development of their stores while operating in compliance. The guide clarifies the necessary steps and precautions for merchants seeking to sell alcohol products on the Douyin platform.

01/06/2026 Logistics Encyclopedia
Read More
Amazon Sellers Boost Conversions with Brand Store Optimization

Amazon Sellers Boost Conversions with Brand Store Optimization

Amazon Brand Store is a crucial tool for brand sellers to establish their exclusive brand presence on the Amazon platform. Through careful design and effective promotion, it significantly enhances brand image, strengthens customer engagement, and ultimately improves sales conversion rates. This article delves into the definition, creation process, design essentials, promotion strategies, optimization techniques, and future trends of Brand Stores. It aims to help sellers fully leverage this platform to achieve sustainable brand growth in the Amazon marketplace.

01/06/2026 Logistics Encyclopedia
Read More
Amazon Sellers Must Use Einvoices for Verification

Amazon Sellers Must Use Einvoices for Verification

This article details the feasibility of using e-invoices in Amazon verification. It provides the e-invoice verification process, strategies for handling authenticity complaints, and key considerations for submitting e-invoices. The aim is to help sellers successfully pass Amazon verification and ensure smooth store operations. This includes understanding the specific requirements for e-invoice formats and data, as well as proactively addressing potential concerns regarding the legitimacy of the invoices to prevent or resolve authenticity complaints effectively.

01/06/2026 Customs Knowledge
Read More
Amazons Climate Pledge Friendly Boosts Prime Day Sales

Amazons Climate Pledge Friendly Boosts Prime Day Sales

As Amazon Prime Day approaches, sellers face traffic bottlenecks. This article introduces Amazon's "Climate Pledge Friendly" certification, which grants green badges to eco-friendly products, offering benefits like free exposure, exclusive showcases, and improved search rankings. It also details the application process for the popular "Carbon Neutral" certification, helping sellers seize Prime Day opportunities and enhance product competitiveness. By obtaining these certifications, sellers can attract environmentally conscious customers and boost sales during this key shopping event.

01/06/2026 Logistics Industry Insights
Read More
US Airlines Enhance Air Cargo Tracking for Shippers

US Airlines Enhance Air Cargo Tracking for Shippers

This article provides a detailed overview of cargo tracking methods for 15 major airlines in US air freight, including IATA codes, airway bill prefixes, and tracking website URLs. It also recommends the third-party tracking platform 17track to help businesses and individuals efficiently monitor the status of air freight shipments, ensuring a smooth supply chain. The guide offers practical information for effectively tracking goods transported via these airlines, improving visibility and control over the entire air freight process.

01/05/2026 Airlines
Read More
Ebay Enhances Shipping Tracking for Smoother Deliveries

Ebay Enhances Shipping Tracking for Smoother Deliveries

Incorrect eBay logistics tracking numbers can be modified. Buyers can track logistics information through order details, the official logistics website, or third-party platforms. If the seller hasn't uploaded a tracking number or the information hasn't been updated for a long time, timely communication is crucial. Choosing reliable sellers, confirming the logistics method, and waiting patiently can enhance the eBay shopping experience. Modifying incorrect information ensures accurate tracking and a smoother delivery process for both buyers and sellers.

12/31/2025 Logistics Encyclopedia
Read More
Ebay Sellers Warned Over Risks of Counterfeit Goods Trade

Ebay Sellers Warned Over Risks of Counterfeit Goods Trade

This article delves into the risks of selling counterfeit products on eBay and provides practical strategies for sellers. It emphasizes eBay's strict prohibition against selling fake goods. If facing an infringement complaint, sellers should proactively contact the rights holder, seek professional legal assistance, and understand eBay's infringement appeal process. The article also highlights that creating original products is the fundamental way to avoid infringement risks, aiming to help sellers mitigate risks and operate safely on the platform.

12/31/2025 Customs Knowledge
Read More
Amazon Sellers Optimize Feedback Requests in Key Window

Amazon Sellers Optimize Feedback Requests in Key Window

This article addresses the low review rate issue faced by Amazon sellers, emphasizing the importance of review request timing. Through A/B testing and data tracking, it helps sellers identify the optimal time frame for sending review requests, effectively improving product review rates. A review request tracking spreadsheet template is also provided to aid in organization and analysis. This strategy aims to boost seller performance by optimizing the review generation process and encouraging more customer feedback.

12/31/2025 Logistics Encyclopedia
Read More