US Ecommerce Returns Cut Into Retailer Profits

US Ecommerce Returns Cut Into Retailer Profits

US e-commerce faces a high return rate challenge, with returns projected to reach $279 billion this year, far exceeding pre-pandemic levels. Inflation and changing consumer behavior are major contributors. This high return rate erodes profits, requiring sellers to optimize product information, strengthen customer service, implement flexible return policies, and collaborate with logistics partners. Utilizing data analytics to predict return peaks is crucial to address this challenge.

12/31/2025 Logistics Industry Insights
Read More
Maersk Launches Online Tool for Cargo Service Changes

Maersk Launches Online Tool for Cargo Service Changes

This article details how to change a CY-CY (Container Yard to Container Yard) service to SD-CY (Shipper's Door to Container Yard) service on the Maersk online platform. It provides clear step-by-step instructions and FAQs to help users flexibly adjust their transportation plans and ensure timely delivery of goods. The article also reminds users to be aware of potential extra costs associated with Spot bookings when making such changes.

09/28/2025 Logistics Encyclopedia
Read More
The Advantages and Applications of LCL Shipping

The Advantages and Applications of LCL Shipping

LCL shipping (Less than Container Load) is a cost-effective method of container transportation suitable for cargo that cannot fill an entire container. It combines shipments from multiple shippers, reducing transportation costs and offering flexible logistics solutions, particularly beneficial for small and medium-sized enterprises and individual clients. Due to its adaptability, LCL shipping allows for a quick response to changes in market demand, ensuring cargo space availability even during peak periods.

11/30/-0001 Logistics
Read More
Understanding The Difference Between Delivery Notification And Shipping Order

Understanding The Difference Between Delivery Notification And Shipping Order

This article elaborates on the distinctions between the Warehouse Entry Notice and the Shipping Order (S/O) in the field of international freight forwarding. The S/O is primarily used for full container shipping, issued by the shipping company or its agent, serving as a receipt for container pickup and shipment. In contrast, the Warehouse Entry Notice is applied in less than container load shipping, issued by the freight forwarder or their warehouse.

07/18/2025 Logistics Encyclopedia
Read More
Ebay Buyers Guide Navigating Returns Smoothly

Ebay Buyers Guide Navigating Returns Smoothly

This article provides a detailed explanation of the eBay return process, covering how buyers initiate return requests, specific time limits for returns, and how sellers can issue partial refunds. It emphasizes the importance of clear communication throughout the return process, aiming to help both buyers and sellers better understand and manage eBay return issues. Understanding these procedures and maintaining open communication can lead to smoother transactions and improved customer satisfaction on the eBay platform.

01/04/2026 Logistics Encyclopedia
Read More
Crossborder Ecommerce Faces Hidden Fees Deceptive Returns

Crossborder Ecommerce Faces Hidden Fees Deceptive Returns

A survey by the Korea Consumer Agency reveals issues in cross-border e-commerce returns, including high return shipping fees, opaque information disclosure, and complex return processes. Consumers should carefully review return policies, retain evidence, choose reputable platforms, and file complaints promptly to protect their rights. The investigation highlights the need for increased transparency and clearer regulations in cross-border transactions to ensure fair treatment and accessible solutions for consumers facing return-related problems.

12/30/2025 Logistics Industry Insights
Read More
Global Shipping Costs Surge Strategies to Manage Expenses

Global Shipping Costs Surge Strategies to Manage Expenses

This article provides a detailed analysis of the components of international shipping costs, including the expenses associated with full container loads and less than container loads, as well as the differences between base freight and additional charges. It aims to help foreign trade personnel and cross-border e-commerce sellers optimize their transportation costs and manage logistics expenses. Choosing the right container type and pricing method is crucial for achieving transparency and rationality in transportation costs.

08/06/2025 Logistics Encyclopedia
Read More
A Comprehensive Comparison of LCL and FCL Shipping

A Comprehensive Comparison of LCL and FCL Shipping

LCL (Less than Container Load) and FCL (Full Container Load) are crucial shipping methods in international logistics. LCL is suitable for shipments that do not fill a container, allowing multiple shippers to share space, offering flexibility and cost-effectiveness, though it has longer transit times and higher risks. Conversely, FCL is ideal for bulk cargo, providing enhanced security and shorter transport times, with more fixed costs. Therefore, the choice of shipping method should be evaluated based on specific needs.

11/30/-0001 Logistics Encyclopedia
Read More