Crossborder Ecommerce Faces Hidden Fees Deceptive Returns

Crossborder Ecommerce Faces Hidden Fees Deceptive Returns

A survey by the Korea Consumer Agency reveals issues in cross-border e-commerce returns, including high return shipping fees, opaque information disclosure, and complex return processes. Consumers should carefully review return policies, retain evidence, choose reputable platforms, and file complaints promptly to protect their rights. The investigation highlights the need for increased transparency and clearer regulations in cross-border transactions to ensure fair treatment and accessible solutions for consumers facing return-related problems.

12/30/2025 Logistics Industry Insights
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Amazons Resale Program Boosts Profits from Returns

Amazons Resale Program Boosts Profits from Returns

The Amazon FBA Grade and Resell program helps sellers convert unsellable returned inventory into sellable used goods. By leveraging Amazon's professional evaluation and relisting, sellers can recover costs and create new profit opportunities. JIA ERP has optimized its features to support this program, enabling sellers to achieve refined management and improve operational efficiency. This allows for better tracking of inventory sent for grading and resale, ultimately maximizing returns on previously written-off goods.

12/30/2025 Logistics Encyclopedia
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Global Shipping Returns Who Bears the Cost

Global Shipping Returns Who Bears the Cost

This article provides an in-depth analysis of the principles governing the allocation of international express return shipping costs. Focusing on the principle of "responsibility tracing," it elaborates on the cost-bearing responsibilities of the sender, recipient, and express company under various circumstances. It also explores negotiation mechanisms for resolving special cases. The aim is to help readers clearly understand the rules of international express return shipping costs and avoid unnecessary financial disputes by clarifying who is responsible for the return shipping costs in different scenarios.

01/15/2026 Logistics Encyclopedia
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Amazon Sellers Face 279B Returns Surge Postholidays

Amazon Sellers Face 279B Returns Surge Postholidays

Online shopping returns in the US are projected to reach $279.03 billion, with third-party marketplaces accounting for $43.5 billion. Sellers face high costs and bizarre return reasons. To combat this, sellers need to improve product quality and description accuracy, proactively address negative reviews and return requests, enhance after-sales service, optimize inventory management, and conduct data analysis and risk control. Strengthening brand building, differentiating themselves competitively, and implementing refined operations are crucial for navigating the challenges of high return rates.

01/16/2026 Logistics Industry Insights
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Reverse Logistics Boosts Profits by Transforming Returns

Reverse Logistics Boosts Profits by Transforming Returns

This paper delves into the significance of reverse logistics within supply chain management, highlighting the crucial roles of supplier transparency, building sustainable distribution networks, offering differentiated services, and streamlining returns processes. Through technological innovation, process optimization, and mutually beneficial collaborations, businesses can transform reverse logistics from a cost center into a value creation center, thereby gaining a competitive edge in the fierce market. Effective reverse logistics strategies are essential for minimizing waste, maximizing resource recovery, and enhancing customer satisfaction.

01/20/2026 Logistics
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Los Angeles Warehouses Optimize Amazon Returns Logistics

Los Angeles Warehouses Optimize Amazon Returns Logistics

This article delves into the Amazon US returns process, highlighting the role of overseas warehouses in reverse logistics. By optimizing FBA/FBM return strategies and leveraging services like quality inspection, refurbishment, repair, and dropshipping from Los Angeles-based overseas warehouses, cross-border e-commerce sellers can effectively reduce return costs, improve efficiency, and enhance competitiveness. The focus is on practical solutions for managing returns and minimizing losses associated with the Amazon returns process.

01/21/2026 Warehousing
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Overstock UPS Partner to Simplify Ecommerce Returns

Overstock UPS Partner to Simplify Ecommerce Returns

Overstock and UPS are partnering on a pilot program to offer customers more convenient at-home returns without the need for repackaging. This initiative is part of UPS's "Logistics as a Service" strategy, aimed at enhancing customer experience and opening new revenue streams. Expected to launch during the holiday shopping season, the program aims to alleviate the pressure of peak return periods and potentially have a profound impact on the retail industry. This collaboration focuses on streamlining the return process, making it simpler and more efficient for consumers.

01/28/2026 Logistics
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Ecommerce Firms Adopt Multicarrier Logistics for 2025 Peak Season

Ecommerce Firms Adopt Multicarrier Logistics for 2025 Peak Season

A recent DHL eCommerce report reveals that e-commerce businesses are increasingly adopting logistics subscription services and multi-carrier strategies to navigate intense market competition and meet consumer demands for convenient and flexible delivery options. The report highlights the critical roles of agility, customer trust, and smart technologies in e-commerce success. It also provides an in-depth analysis of the differences in returns management between B2B and B2C retailers, emphasizing the need for tailored approaches to optimize the returns process and enhance customer satisfaction.

01/19/2026 Logistics Industry Insights
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Beijing Airport Streamlines Customs Clearance for Export Returns

Beijing Airport Streamlines Customs Clearance for Export Returns

This article provides a detailed interpretation of the customs clearance process, required documents, and key inspection points for export returned goods at Beijing Airport. It offers solutions to common issues such as INVOICE issuance and discrepancies in returned quantities. The importance of selecting a professional customs clearance company is emphasized to help foreign trade enterprises efficiently and compliantly handle returned goods, minimizing losses. The article aims to guide businesses through the complexities of the return process and ensure adherence to regulations.

02/21/2025 Customs Knowledge
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