Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Amazon India Exits Food Delivery Amid Ecommerce Struggles

Amazon India Exits Food Delivery Amid Ecommerce Struggles

Amazon India's closure of its food delivery service, coupled with domestic COVID-19 impacts, presents shipping challenges for cross-border e-commerce sellers at year-end. Sellers need to develop meticulous shipping plans, monitor inventory storage policies, optimize supply chain management, and prepare for extended shipping delays. This proactive approach is crucial to navigating uncertainties and ensuring business stability. Focusing on efficient logistics and contingency planning will be key to mitigating disruptions and maintaining a consistent level of service for customers.

01/07/2026 Logistics
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Tiktok Hits 300M Revenue Despite Global Economic Strain

Tiktok Hits 300M Revenue Despite Global Economic Strain

TikTok's global revenue exceeded $300 million in August, with China being a major contributor. Meanwhile, Russia adjusted grain export tariffs, and France experienced soaring prices for everyday consumer goods, especially frozen meats. While Spain saw a slight easing of inflation, it remains high. Russian e-commerce platform Wildberries lowered seller commissions to encourage faster delivery. The global economy is complex and intertwined, presenting both challenges and opportunities. This highlights the diverse economic pressures and strategic adjustments occurring across different regions and sectors.

01/06/2026 Logistics Industry Insights
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Yamazon Expands Crossborder Ecommerce Logistics Services

Yamazon Expands Crossborder Ecommerce Logistics Services

Shenzhen Amazan International Logistics Co., Ltd. specializes in providing global logistics services for cross-border e-commerce sellers. By integrating resources and optimizing processes, it offers services including FBA first leg and direct delivery to overseas warehouses. With a focus on stability, security, and speed, the company is committed to solving cross-border e-commerce logistics challenges, improving customer logistics efficiency, and reducing costs. They aim to provide reliable and efficient solutions for sellers navigating the complexities of international shipping and warehousing.

01/06/2026 Logistics Encyclopedia
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Amazon Struggles Hit Shenzhens Crossborder Ecommerce Sellers

Amazon Struggles Hit Shenzhens Crossborder Ecommerce Sellers

Shenzhen cross-border e-commerce entrepreneurs face numerous challenges: the fading pandemic dividend, infringement risks, family crises, and market fluctuations, leading to debt and anxiety. Some sellers are transforming to survive, either returning to the workforce or shifting to Douyin (TikTok) training. This article urges entrepreneurs to confront imperfections, embrace life, and seek new paths in adversity. The entrepreneurial landscape is fraught with difficulties, but resilience and adaptability are key to navigating these turbulent times and finding new opportunities for growth and success.

01/06/2026 Logistics Industry Insights
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Tiktok Drives Business Growth in 2023

Tiktok Drives Business Growth in 2023

This article provides an in-depth analysis of TikTok's operational mechanisms, user characteristics, and marketing strategies. It elucidates its essence as a short-video social media platform, its development history, and the reasons behind its explosive popularity. Furthermore, it explores how brands can effectively leverage TikTok for commercial activities, achieving user growth and enhancing brand value, through methods such as launching branded hashtag challenges and collaborating with influencers. This analysis offers practical insights for businesses seeking to harness the power of TikTok marketing.

01/06/2026 Logistics Industry Insights
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Chinas Entrepreneurs Eye Amazon Crossborder Ecommerce Boom

Chinas Entrepreneurs Eye Amazon Crossborder Ecommerce Boom

This article explores the feasibility of individual entrepreneurs entering Amazon's cross-border e-commerce market against the backdrop of China's economic recovery. It analyzes various aspects including the macroeconomic environment, risk appetite, mindset shifts, platform selection, key elements, and entrepreneurial preparation. The aim is to provide entrepreneurs with a more comprehensive perspective and decision-making reference. It considers the challenges and opportunities presented by the current economic climate and offers insights into the necessary steps for successful Amazon-based ventures.

01/06/2026 Logistics Industry Insights
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Shopee Leads Southeast Asia Ecommerce Amid Indonesia Growth

Shopee Leads Southeast Asia Ecommerce Amid Indonesia Growth

August e-commerce traffic data in Southeast Asia shows Shopee Indonesia experienced an 11.4% increase, maintaining its leading position. Lazada saw a slight increase in total visits across its sites. Local e-commerce platforms and Amazon faced challenges. Shopee Indonesia's growth is attributed to its large population base, localized operations, payment and logistics partnerships, and brand influence. The Southeast Asian e-commerce market will become more competitive, with localized operations, mobile e-commerce, and cross-border e-commerce becoming future trends.

01/06/2026 Logistics Industry Insights
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Shenzhen Scraps Trademark Subsidies Raising Costs for Ecommerce Firms

Shenzhen Scraps Trademark Subsidies Raising Costs for Ecommerce Firms

Shenzhen's cancellation of overseas trademark subsidies presents cost challenges for cross-border e-commerce businesses. Companies should refine budget management, improve trademark registration success rates, pay attention to subsidy policies in other regions, emphasize the long-term value of trademarks, and seek cooperation with professional institutions to address the new situation and enhance competitiveness. This shift requires businesses to adopt a more strategic and proactive approach to trademark management, focusing on efficiency and long-term brand building rather than relying on subsidies.

01/06/2026 Customs Knowledge
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