UK Ecommerce Complaints Pose Risks for Crossborder Sellers

UK Ecommerce Complaints Pose Risks for Crossborder Sellers

The UK has one of the highest e-commerce complaint rates in Europe, with a significant portion stemming from cross-border transactions. Sellers must prioritize product quality and service, establish a comprehensive after-sales system, respect local culture and laws, and effectively resolve complaints. By addressing these challenges, businesses can build consumer trust and achieve sustainable growth in the UK market. Turning potential issues into opportunities is key for success in this competitive landscape.

01/19/2026 Logistics Industry Insights
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Deepclick Enhances Google Play Ad Retargeting for Sustainable Growth

Deepclick Enhances Google Play Ad Retargeting for Sustainable Growth

Facing user growth challenges on Google Play, DeepClick offers an ad retargeting solution. It reconstructs the advertising delivery chain through five modules: retargeting landing pages, audience retargeting, complaint handling, smart green shield, and push retargeting. This enables developers to re-engage users and maximize value, ultimately boosting ROI. By optimizing the ad retargeting process, DeepClick helps developers overcome growth hurdles and improve the effectiveness of their advertising campaigns within the Google Play ecosystem.

01/27/2026 Logistics Industry Insights
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Amazon Sellers Push Back With DMCA Counternotices

Amazon Sellers Push Back With DMCA Counternotices

This article provides an in-depth analysis of the DMCA counter-notice process for Amazon sellers dealing with malicious copyright complaints. It offers a high-quality counter-notice template, detailing key writing points and submission steps. The aim is to empower sellers to effectively defend their rights and mitigate crises when facing unwarranted complaints. By providing a clear and well-supported response, sellers can maximize their chances of a favorable outcome and protect their business on the Amazon platform. This guide helps navigate the complexities of DMCA disputes and safeguard seller interests.

01/04/2026 Customs Knowledge
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Ebay Sellers Warned Over Risks of Counterfeit Goods Trade

Ebay Sellers Warned Over Risks of Counterfeit Goods Trade

This article delves into the risks of selling counterfeit products on eBay and provides practical strategies for sellers. It emphasizes eBay's strict prohibition against selling fake goods. If facing an infringement complaint, sellers should proactively contact the rights holder, seek professional legal assistance, and understand eBay's infringement appeal process. The article also highlights that creating original products is the fundamental way to avoid infringement risks, aiming to help sellers mitigate risks and operate safely on the platform.

12/31/2025 Customs Knowledge
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Amazon Sellers Combat Listing Hijacking Fraud

Amazon Sellers Combat Listing Hijacking Fraud

Amazon sellers are increasingly facing the problem of malicious listing hijacking. This paper details how to effectively combat this issue and protect your business reputation by leveraging official Amazon resources (such as Brand Registry and complaint mechanisms), strengthening brand protection measures, utilizing monitoring tools and technical means, taking legal action when necessary, and maintaining good communication. A multi-pronged approach is crucial to effectively address malicious listing hijacking and safeguard your brand on the Amazon marketplace.

01/21/2026 Customs Knowledge
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Amazon Launches Sellers Shield to Counter IP Claims

Amazon Launches Sellers Shield to Counter IP Claims

Facing an Amazon infringement complaint? Don't panic! A Non-Infringement Report, prepared by US and European lawyers, provides a professional legal analysis assessing the infringement risk of your product. This serves as strong evidence in your appeal, helping you counter malicious complaints and regain market share. Our team of US and European lawyers offers professional and efficient services, significantly increasing your chances of a successful appeal. We help you fight back against false claims and protect your business on Amazon.

12/30/2025 Customs Knowledge
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Amazon Sellers Face Trademark Risks Over Common Words

Amazon Sellers Face Trademark Risks Over Common Words

This article reveals the intellectual property complaint risks Amazon sellers may face by using common words like "100%". It details the trademark registration status of "100%" and corresponding strategies. Sellers are advised to review their listings, replace high-risk vocabulary, and emphasize brand building to mitigate potential infringement risks and safeguard their store operations. The importance of thorough listing optimization and understanding potential trademark issues is highlighted to avoid costly legal battles and ensure long-term success on the Amazon platform.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Suspended After Reporting Counterfeits Sparking Program Scrutiny

Amazon Sellers Suspended After Reporting Counterfeits Sparking Program Scrutiny

This article reveals a case where an Amazon seller's complaint against counterfeiters backfired, resulting in their account being restricted. It analyzes the reasons for the locked brand reporting function and provides recovery methods. Furthermore, it highlights the Amazon Transparency Program, emphasizing its effectiveness in brand protection. The article details the eligibility requirements and advantages of joining the program, offering practical advice for sellers to safeguard their brand on Amazon. The program helps to prevent counterfeiting and ensures customers receive genuine products.

12/30/2025 Customs Knowledge
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Amazon Updates Seller Guidelines to Curb Violations Ensure Fair Competition

Amazon Updates Seller Guidelines to Curb Violations Ensure Fair Competition

This article provides a comprehensive guide for Amazon sellers on reporting violations. It covers all aspects of reporting, from choosing the right reporting channels and crafting effective complaint letters, to strategizing the frequency and number of reports. The aim is to equip sellers with the knowledge and tools to efficiently and safely report competitors' violations, protect their own rights, and contribute to a fairer Amazon e-commerce ecosystem. This guide aims to help sellers navigate the reporting process effectively and ensure their concerns are addressed.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Face Rising IP Infringement Claims Key Solutions

Amazon Sellers Face Rising IP Infringement Claims Key Solutions

Dealing with intellectual property (IP) complaints is a common challenge for Amazon sellers. This guide offers a detailed approach to resolving such issues, including understanding the complaint, engaging in proactive communication, taking necessary actions, submitting a comprehensive appeal, and seeking professional assistance when needed. The goal is to help sellers navigate these crises, safeguard their accounts, and emphasize the importance of operating with integrity on the Amazon platform. By following these steps, sellers can effectively address IP complaints and maintain a healthy and compliant business.

12/30/2025 Customs Knowledge
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