Coupang Enhances Seller Protection Policies for Dispute Resolution

Coupang Enhances Seller Protection Policies for Dispute Resolution

This article provides a detailed guide for Coupang sellers on how to file a Coupang Confirmation Request to claim compensation for losses caused by unreasonable buyer returns. It covers eligibility criteria, the application process, key considerations, and frequently asked questions. The aim is to empower sellers to better protect their rights and mitigate operational risks within the Coupang platform.

Coupang Lifts Wood Product Restrictions Boosting Seller Opportunities

Coupang Lifts Wood Product Restrictions Boosting Seller Opportunities

Coupang has relaxed restrictions on listing wood products, creating new opportunities for processed wood products. Sellers need to clearly label the parts and categories containing wood products and prepare relevant production reports and inspection certificates. Simultaneously, sellers should pay attention to the platform's warehouse New Year's holiday schedule and the impact of the pandemic on delivery, and prepare for inventory accordingly. This policy change allows for greater flexibility and potential growth for sellers in the wood products category on Coupang.

01/04/2026 Logistics
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New Sellers Guide to Coupang CGF Inbound Logistics

New Sellers Guide to Coupang CGF Inbound Logistics

This article provides a detailed self-service shipping guide for new Coupang sellers using CGF (Coupang Global Fulfillment). It breaks down the inbound process into three key areas: online application, packaging, and shipping. The guide also addresses frequently asked questions, aiming to help sellers avoid common pitfalls, save costs, and improve efficiency in completing their CGF inbound shipments successfully. It provides practical advice and tips to navigate the Coupang fulfillment process smoothly.

Guide to Mobile Banking for Coupang Ad Recharges

Guide to Mobile Banking for Coupang Ad Recharges

This article details the mobile banking cross-border transfer process for Coupang advertising fee recharge, using China Construction Bank as an example. It explains key steps such as foreign exchange purchase, filling in recipient information, and submitting bank statements. This guide helps Coupang sellers easily complete advertising recharges and improve advertising efficiency. It provides a practical tutorial for navigating the complexities of international payments for Coupang ad campaigns, ensuring a smooth and successful recharge process.

Coupang Sellers Seek Compensation for Lost Daigou Returns

Coupang Sellers Seek Compensation for Lost Daigou Returns

This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.

12/29/2025 Logistics
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Guide to Optimizing Coupang Ads and New Features

Guide to Optimizing Coupang Ads and New Features

This article provides a detailed guide to Coupang ad placement, covering aspects such as ad recharge via mobile banking, ad performance optimization through data analysis, selecting appropriate ad types, and leveraging Coupang's new 'Increase Overall Sales' feature. It aims to help Coupang sellers better understand and utilize advertising tools to boost their store sales.

Coupang Expands South Chinakorea Trade with Shenzhen LCL Service

Coupang Expands South Chinakorea Trade with Shenzhen LCL Service

Coupang launched its LCL (Less than Container Load) direct shipping service from Shenzhen, enabling sellers in South China to reach South Korea in just 8 days, reducing logistics costs by 20%. This service allows for consolidated shipments and faster delivery times. Coupang provides a unified management platform to streamline the entire process, helping sellers expand their business efficiently in the Korean market. This new service aims to simplify cross-border trade and offer a more cost-effective solution for Chinese merchants selling on Coupang.

02/03/2026 Logistics
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Coupang Simplifies Onboarding for Chinese Sellers Drops Translation Rules

Coupang Simplifies Onboarding for Chinese Sellers Drops Translation Rules

Significant upgrade for Coupang seller onboarding! The requirement for English translations is removed, greatly lowering the barrier for Chinese sellers. This article details the latest required documents for onboarding, including company business license, legal representative ID, bank account proof, mobile phone bill, and settlement statements from other e-commerce platforms. We also provide screenshot paths for settlement statements from various platforms, helping sellers quickly enter the Korean e-commerce market.

01/06/2026 Logistics
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Coupang Enhances Seller Tools with Selfservice CGF Link Updates

Coupang Enhances Seller Tools with Selfservice CGF Link Updates

Coupang has launched a self-service modification feature in the CGF backend, streamlining the product information modification process and boosting seller operational efficiency. Sellers can now directly modify product details in the backend, eliminating the need for cumbersome form submissions. This article provides a detailed explanation of the new feature's specific operational steps, precautions, and significant implications, empowering sellers to operate efficiently and enhance their competitiveness. This update simplifies processes and saves valuable time for sellers on the Coupang platform.

01/06/2026 Logistics
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Six Key Tools for Sellers to Succeed on Coupang

Six Key Tools for Sellers to Succeed on Coupang

This article highlights six essential efficiency tools for Coupang operations. These tools cover shipping cost calculation, precise pricing, image translation, product selection analysis, Korean translation, and white background image creation. They are designed to help sellers improve operational efficiency and succeed in the Korean e-commerce market. By leveraging these tools, sellers can streamline their workflows, optimize pricing strategies, and enhance product presentation, ultimately boosting sales and maximizing profitability on the Coupang platform.