Ebay Updates International Refund and Return Policies for Buyers

Ebay Updates International Refund and Return Policies for Buyers

This article provides a detailed interpretation of the refund process after item removal on eBay, analyzes the issue of return duties, and offers comprehensive return strategies and cross-border return precautions. It aims to help buyers and sellers better understand eBay platform rules, protect their rights and interests, and achieve a secure and enjoyable cross-border shopping experience. The guide covers key aspects of eBay's refund policies and practical tips for navigating international returns, ensuring both parties are well-informed and can resolve issues effectively.

12/30/2025 Customs Knowledge
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Crossborder Firm Daxue Enhances Refund Flexibility for Customer Engagement

Crossborder Firm Daxue Enhances Refund Flexibility for Customer Engagement

Dashu Cross-border offers flexible event refund settings. Merchants can customize refund deadlines in event management, allowing refunds until the event ends or within a specified number of days before the event concludes. Once the first user has paid, the refund settings cannot be changed. This provides a better user experience by offering control over refund policies and mitigating potential disputes related to event cancellations or changes. This feature is particularly useful for cross-border e-commerce events where refund policies need to be clearly defined.

01/20/2026 Customs Knowledge
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China Clarifies Export Tax Refund Rules for Uncollected Payments

China Clarifies Export Tax Refund Rules for Uncollected Payments

This article addresses the export tax rebate issues faced by foreign trade enterprises when they cannot collect foreign exchange for exported goods. It provides a detailed interpretation of the "Deemed Collection of Foreign Exchange" policy, listing ten common scenarios and the required documents. Furthermore, it clarifies the collection period, reporting circumstances, and tax treatment methods. The aim is to assist enterprises in operating in compliance, protecting their rights, and successfully enjoying the export tax rebate policy.

02/05/2026 Customs Knowledge
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Foreign Trade Firms Face Export Tax Refund Filing Challenges

Foreign Trade Firms Face Export Tax Refund Filing Challenges

This article provides a detailed interpretation of the handling process for export tax rebate declaration data errors in foreign trade enterprises. It introduces specific operation steps for withdrawal and re-submission and adjustment declaration for two situations: 'Declaration not reviewed' and 'Tax rebate already processed'. The article also provides the operation path in the e-Tax Bureau, helping enterprises to correct errors in a timely manner and protect their rights. This ensures accurate and efficient processing of export tax rebates, minimizing potential financial losses due to incorrect declarations.

02/05/2026 Customs Knowledge
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Guide to Dominating Coupangs Bestseller Market

Guide to Dominating Coupangs Bestseller Market

This article delves into product selection strategies on the Coupang platform, offering four practical tips for category selection and single product breakthroughs: learning from successful peers, understanding social trends, data-driven analysis, and listening to user reviews. It emphasizes the importance of prioritizing user needs and aims to help sellers create bestsellers on Coupang through refined product selection.

01/06/2026 Logistics Encyclopedia
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Amazon Updates Returns Policy for European Sellers

Amazon Updates Returns Policy for European Sellers

Amazon Europe will update its return and refund policy for self-fulfilled sellers starting in August. The aim is to simplify the return process, clarify refund standards, and introduce a more comprehensive guarantee mechanism. Key aspects of the new policy include return product grading, clear refund definitions, photo evidence mechanisms, and a more efficient refund process. This aims to improve seller operational efficiency and reduce operational risks.

02/03/2026 Logistics
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UK and Germany Ecommerce Sellers Guide to VAT Refunds

UK and Germany Ecommerce Sellers Guide to VAT Refunds

This article provides a detailed interpretation of VAT refund policies in the UK and Germany, guiding cross-border e-commerce sellers to efficiently and compliantly claim refunds. It covers eligibility verification, handling refund checks, C79/C88 invoice deductions, refund timelines, refund method selection, and triggers for negative declarations. The article recommends using PVA (Postponed VAT Accounting) to simplify the process and reduce tax risks.

02/05/2026 Customs Knowledge
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Naver Challenges Coupang with New Delivery Guarantee in South Korea

Naver Challenges Coupang with New Delivery Guarantee in South Korea

South Korean e-commerce giant Naver launched the "Arrival Guarantee" service, challenging Coupang's fast delivery advantage. Naver relies on its "Four-Party Logistics" system, while Coupang leverages its self-built logistics network. The two companies are engaged in fierce competition in the e-commerce market. The future landscape remains uncertain as Naver aims to compete with Coupang's dominance through guaranteed delivery times and potentially lower costs leveraging its existing logistics partnerships.

01/04/2026 Logistics Industry Insights
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South Koreas Coupang Uses AI Pricing to Deter Copycat Sellers

South Koreas Coupang Uses AI Pricing to Deter Copycat Sellers

This article provides an in-depth analysis of Coupang's automatic pricing feature, covering everything from basic setup to advanced applications. It details how to leverage this functionality to counter unauthorized sellers and improve store operational efficiency. While Coupang strengthens its efforts to combat unauthorized selling, the article emphasizes the importance of sellers enhancing their own operational capabilities and mastering platform tools to navigate the intense market competition. By understanding and utilizing automatic pricing effectively, sellers can maintain competitive pricing and optimize their sales performance on Coupang.

12/30/2025 Logistics Industry Insights
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Streamline Global Trade Launches Forex and Export Tax Refund Platform

Streamline Global Trade Launches Forex and Export Tax Refund Platform

This paper introduces the concepts of forward and reverse exchange in foreign exchange receipt and payment, emphasizing the importance of providing one-stop foreign exchange receipt and payment and export tax rebate services for foreign trade enterprises. This service aims to help companies simplify processes, save time and effort, and focus on core business development through a professional team, efficient processes, and compliance guarantees. It streamlines operations and allows businesses to concentrate on growth, ensuring a seamless and compliant experience in international trade.

08/21/2025 International Settlement
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