Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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Dongjiang Chamber of Commerce Storage Branch Sets Sail Promoting Northern Logistics Transformation and Innovation

Dongjiang Chamber of Commerce Storage Branch Sets Sail Promoting Northern Logistics Transformation and Innovation

The Dongjiang Free Trade Zone Chamber of Commerce's Warehousing Division has been officially established, aiming to promote resource sharing and innovation in warehousing logistics services. Leveraging regional advantages, it seeks to enhance the expansion of domestic and international markets. Dongjiang will develop an international collection warehouse base to increase the financial value of warehousing enterprises and respond to new industry demands.

07/23/2025 Warehousing
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Container Shipping Export Operation Process Guide

Container Shipping Export Operation Process Guide

This article outlines the complete operational process for exporting full container loads by sea, including steps such as cargo collection, inquiry, booking, packing, customs declaration, bill of lading review, and cost settlement. It provides systematic guidance for maritime operators, emphasizing the specific requirements of each step and strategies to handle unexpected situations, ensuring that the entire operation is efficient and organized.

07/18/2025 Logistics Encyclopedia
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Freight Forwarders Adopt New Strategies to Secure Timely Payments

Freight Forwarders Adopt New Strategies to Secure Timely Payments

In the competitive transportation market, freight forwarders need to pay attention to the risks of prepaid freight clauses, the rights of bill of lading holders, and the identity of the actual freight payers when collecting freight charges. By establishing reasonable contractual agreements and selecting reputable charterers, freight forwarders can effectively protect their interests, ensure timely collection of freight, and reduce economic risks.

07/28/2025 Logistics Encyclopedia
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WCO Aids Niger in Customs Reform to Enhance Revenue

WCO Aids Niger in Customs Reform to Enhance Revenue

The World Customs Organization (WCO) continuously supports Niger Customs in enhancing its valuation capabilities. This support includes organizing training workshops, providing technical assistance, and supplying toolkits. These efforts aim to empower Niger Customs to take ownership of valuation processes, fostering a more equitable and efficient trade environment. Ultimately, this leads to improved revenue collection and contributes to economic development in Niger.

01/05/2026 Customs Knowledge
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Douyin Shop Sellers Guide to Optimizing Product Listings

Douyin Shop Sellers Guide to Optimizing Product Listings

This article details three methods for listing products on Douyin Shop (TikTok Shop): software collection, backend upload, and API interface. It emphasizes the importance of product information editing and the key considerations during the listing process. The aim is to help merchants create high-quality product information, increase the likelihood of product inclusion in recommendation pools, and ultimately boost sales.

01/04/2026 Logistics Encyclopedia
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WCO Adopts Disruptive Tech to Modernize Global Trade

WCO Adopts Disruptive Tech to Modernize Global Trade

The World Customs Organization (WCO) Permanent Technical Committee (PTC) acknowledged the “Disruptive Technologies Research Report,” focusing on the application of seven key technologies, including blockchain and artificial intelligence, in customs and border management. The report analyzes the strengths, weaknesses, opportunities, and threats of each technology. It also explores key success factors for innovative customs, data-driven decision-making, smart border construction, and sustainable development. This signals a profound transformation is on the horizon for global trade. The report highlights the potential of these technologies to streamline processes and enhance security.

01/05/2026 Customs Knowledge
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CEVA Logistics Launches Saturday Night Crossings for Usmexico Freight

CEVA Logistics Launches Saturday Night Crossings for Usmexico Freight

CEVA Logistics has launched its “Saturday Night Speed” service to complement its “Integrated Border Truck” program, aiming to optimize supply chains from the US-Mexico border to North America. This service focuses on shipments departing Mexico on Saturdays, ensuring delivery to the US Midwest and Canada by Monday. By consolidating truckload shipments, it reduces costs and guarantees on-time delivery, meeting the “just-in-time” production needs of industries like automotive. This initiative enhances supply chain efficiency and improves customer competitiveness in the dynamic US-Mexico trade landscape.

01/28/2026 Logistics
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Asiapacific Nations Strengthen Customs to Curb Illegal Plastic Waste Trade

Asiapacific Nations Strengthen Customs to Curb Illegal Plastic Waste Trade

The World Customs Organization (WCO) launched the Asia-Pacific Border Management Waste Project to strengthen customs control over plastic waste in the Asia-Pacific region, combat illicit trade, and raise awareness of the Basel Convention amendments. Through virtual diagnostic missions to Indonesia and the Philippines, the WCO will develop detailed implementation plans and host regional workshops to promote regional cooperation in addressing plastic waste management challenges and building green border defenses. The project aims to enhance the capacity of customs administrations to effectively regulate and manage the transboundary movement of plastic waste.

02/03/2026 Customs Knowledge
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Taiwan Logistics Firm Boosts Crossstrait Trade with Hangzhou

Taiwan Logistics Firm Boosts Crossstrait Trade with Hangzhou

Willy International Enterprise Co., Ltd. is a professional Taiwanese-owned logistics company specializing in LCL (Less than Container Load) ocean freight from Taipei to mainland China regions like Hangzhou. With a professional team, extensive experience, and a deep understanding of cross-strait trade, they provide efficient and reliable logistics services to help businesses reduce costs and improve efficiency. They are a trustworthy partner for cross-strait trading companies.

08/21/2025 Logistics
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