Ebay Introduces Automated Returns for US Sellers

Ebay Introduces Automated Returns for US Sellers

This article provides a detailed explanation of the eBay US automated returns feature, covering the types of automated returns and the two resolution processes: 'refund without return' and 'refund upon return'. It also discusses the use of Return Merchandise Authorization (RMA) numbers. The aim is to help sellers understand and effectively utilize eBay's automated returns functionality, reduce operational costs, improve the after-sales experience for buyers, and ultimately enhance store performance.

12/31/2025 Logistics Encyclopedia
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Ozon Sellers Guide Reducing Returns Boosting Profits

Ozon Sellers Guide Reducing Returns Boosting Profits

This article provides detailed answers to common return issues faced by OZON sellers, covering return cost responsibility, return address settings, dispute resolution, partial compensation strategies, and return status tracking. It aims to help sellers understand platform rules in advance, develop response plans, and minimize losses caused by returns. Furthermore, it offers suggestions for peak season preparation, assisting sellers in achieving success in the competitive market. The article serves as a practical guide for navigating the complexities of OZON returns and optimizing after-sales processes for improved profitability.

12/30/2025 Logistics Encyclopedia
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Amazons Resale Program Boosts Profits from Returns

Amazons Resale Program Boosts Profits from Returns

The Amazon FBA Grade and Resell program helps sellers convert unsellable returned inventory into sellable used goods. By leveraging Amazon's professional evaluation and relisting, sellers can recover costs and create new profit opportunities. JIA ERP has optimized its features to support this program, enabling sellers to achieve refined management and improve operational efficiency. This allows for better tracking of inventory sent for grading and resale, ultimately maximizing returns on previously written-off goods.

12/30/2025 Logistics Encyclopedia
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Global Shipping Returns Who Bears the Cost

Global Shipping Returns Who Bears the Cost

This article provides an in-depth analysis of the principles governing the allocation of international express return shipping costs. Focusing on the principle of "responsibility tracing," it elaborates on the cost-bearing responsibilities of the sender, recipient, and express company under various circumstances. It also explores negotiation mechanisms for resolving special cases. The aim is to help readers clearly understand the rules of international express return shipping costs and avoid unnecessary financial disputes by clarifying who is responsible for the return shipping costs in different scenarios.

01/15/2026 Logistics Encyclopedia
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Amazon Sellers Face 279B Returns Surge Postholidays

Amazon Sellers Face 279B Returns Surge Postholidays

Online shopping returns in the US are projected to reach $279.03 billion, with third-party marketplaces accounting for $43.5 billion. Sellers face high costs and bizarre return reasons. To combat this, sellers need to improve product quality and description accuracy, proactively address negative reviews and return requests, enhance after-sales service, optimize inventory management, and conduct data analysis and risk control. Strengthening brand building, differentiating themselves competitively, and implementing refined operations are crucial for navigating the challenges of high return rates.

01/16/2026 Logistics Industry Insights
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Reverse Logistics Boosts Profits by Transforming Returns

Reverse Logistics Boosts Profits by Transforming Returns

This paper delves into the significance of reverse logistics within supply chain management, highlighting the crucial roles of supplier transparency, building sustainable distribution networks, offering differentiated services, and streamlining returns processes. Through technological innovation, process optimization, and mutually beneficial collaborations, businesses can transform reverse logistics from a cost center into a value creation center, thereby gaining a competitive edge in the fierce market. Effective reverse logistics strategies are essential for minimizing waste, maximizing resource recovery, and enhancing customer satisfaction.

01/20/2026 Logistics
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Overstock UPS Partner to Simplify Ecommerce Returns

Overstock UPS Partner to Simplify Ecommerce Returns

Overstock and UPS are partnering on a pilot program to offer customers more convenient at-home returns without the need for repackaging. This initiative is part of UPS's "Logistics as a Service" strategy, aimed at enhancing customer experience and opening new revenue streams. Expected to launch during the holiday shopping season, the program aims to alleviate the pressure of peak return periods and potentially have a profound impact on the retail industry. This collaboration focuses on streamlining the return process, making it simpler and more efficient for consumers.

01/28/2026 Logistics
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US Warehouses Profit by Refurbishing Ecommerce Returns

US Warehouses Profit by Refurbishing Ecommerce Returns

This article delves into the e-commerce after-sales refurbishment services provided by US overseas warehouses, highlighting their value in reducing return losses, improving after-sales efficiency, and adapting to Amazon policy changes. It details services such as return receiving, condition sorting, after-sales center support, and refurbishment, explaining return classification standards and disposal methods. The aim is to help e-commerce sellers better utilize overseas warehouse resources to improve operational efficiency and minimize losses associated with returned goods by leveraging refurbishment capabilities.

01/30/2026 Warehousing
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Retail Giants Invest in Ecommerce Returns Efficiency

Retail Giants Invest in Ecommerce Returns Efficiency

This article analyzes the acquisition of the Reverse Logistics Association (RLA) by the National Retail Federation (NRF) and explores the impact of e-commerce development on reverse logistics. It discusses how businesses can improve efficiency and reduce costs by optimizing reverse logistics processes. Furthermore, the article looks at the future trends of reverse logistics driven by intelligent and digital technologies. The focus is on understanding the evolving landscape and strategic importance of reverse logistics in the modern retail and e-commerce sectors.

02/04/2026 Logistics
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Amazon Updates Returns Policy for European Sellers

Amazon Updates Returns Policy for European Sellers

Amazon Europe will update its return and refund policy for self-fulfilled sellers starting in August. The aim is to simplify the return process, clarify refund standards, and introduce a more comprehensive guarantee mechanism. Key aspects of the new policy include return product grading, clear refund definitions, photo evidence mechanisms, and a more efficient refund process. This aims to improve seller operational efficiency and reduce operational risks.

02/03/2026 Logistics
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