Amazon Sellers Advised on Managing Unfair Product Reviews

Amazon Sellers Advised on Managing Unfair Product Reviews

Cross-border e-commerce sellers often encounter bizarre negative reviews that damage their store reputation. This article provides strategies to address them: calmly analyze the type of review (product quality, service, malicious, or unreasonable) and take appropriate action, such as apologizing, improving products, or reporting malicious behavior. Simultaneously, actively maintain store reputation by promptly responding to reviews, encouraging positive feedback, and understanding Amazon's criteria and process for removing negative reviews. Turn crises into opportunities for business growth.

01/06/2026 Logistics Industry Insights
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Temus Lowcost Model Tests Crossborder Ecommerce Sellers

Temus Lowcost Model Tests Crossborder Ecommerce Sellers

Pinduoduo's cross-border project, Temu, has rapidly risen using a low-price strategy, demanding suppliers offer prices below wholesale. It implements strict background checks and a demanding work environment. Sellers need to optimize their supply chains, differentiate product selection, and improve product quality to address the low-price challenge. Temu's future development requires a focus on quality and service alongside low prices to achieve sustainable growth. The key is balancing affordability with customer satisfaction in the long run.

01/06/2026 Logistics Industry Insights
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Ebay and Taobao Compete in Crossborder Ecommerce Strategies

Ebay and Taobao Compete in Crossborder Ecommerce Strategies

This article deeply compares the marketing models of eBay and Taobao, revealing fundamental differences in their fee structures, ranking rules, and promotion strategies. Focusing on the eBay platform, the article emphasizes the importance of meticulous operation and provides practical promotion strategies such as optimizing listings and improving customer service. These strategies aim to help sellers succeed in the cross-border e-commerce field. This comparison provides valuable insights for sellers looking to leverage the strengths of each platform.

01/06/2026 Logistics Encyclopedia
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Ebay Boosts Seller Protections for Warehouse Logistics

Ebay Boosts Seller Protections for Warehouse Logistics

This article interprets eBay's certified warehouse protection policy, helping sellers mitigate logistics risks and improve service levels. The focus is on meeting requirements for pickup, logistics, and information synchronization, ultimately removing negative records. By adhering to these guidelines, sellers can leverage certified warehouses to enhance their performance and build trust with buyers. Understanding and implementing this policy is crucial for success in cross-border e-commerce on eBay, leading to increased sales and improved customer satisfaction.

01/06/2026 Logistics
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USPS Targets Package Delivery for Revenue Growth by 2026

USPS Targets Package Delivery for Revenue Growth by 2026

The United States Postal Service projects a 9.4% growth in package delivery for fiscal year 2026, making it a key driver of revenue growth. However, international mail business is expected to decline significantly. To achieve its growth targets, the USPS must address intense market competition and high operating costs, while adapting to external environmental changes. Key strategies for the future include strengthening partnerships with e-commerce platforms, expanding cross-border e-commerce business, and improving operational efficiency.

01/08/2026 Logistics
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Saudi UAE Shoppers Defy Inflation with Robust Ecommerce Spending

Saudi UAE Shoppers Defy Inflation with Robust Ecommerce Spending

A Kearney report indicates that despite inflation concerns, Saudi Arabian and UAE consumers maintain strong purchasing power. Online shopping remains popular, with brand building and offline experiences gaining importance. Cross-border e-commerce sellers should capitalize on this opportunity by optimizing online platforms, prioritizing brand development, and providing excellent customer service to succeed in the Middle Eastern market. Focus on creating a seamless and trustworthy online presence to attract and retain customers in this dynamic region.

01/04/2026 Logistics Industry Insights
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Guide to Amazons Crossborder Payment Platforms

Guide to Amazons Crossborder Payment Platforms

This article comprehensively reviews mainstream Amazon payment collection platforms, including Amazon Global Payment Service, LianLian Pay, PingPong, Payoneer, iPayLinks, and WorldFirst. It provides a detailed comparison of their advantages, disadvantages, fees, and target audiences. The aim is to assist cross-border e-commerce sellers in selecting the most suitable payment method to enhance fund security and operational efficiency. The comparison covers key features and helps sellers make informed decisions based on their specific needs and business scale.

12/31/2025 International Settlement
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Shangwei Boosts Chinese Brands with Crossborder Logistics

Shangwei Boosts Chinese Brands with Crossborder Logistics

Shangwei International is a comprehensive service provider specializing in cross-border e-commerce logistics. It offers a full range of logistics solutions, including international small packages, international express delivery, overseas warehousing, FBA first leg, international air and sea freight. With its professional services, intelligent systems, and global network, Shangwei International helps Chinese brands expand into the global market efficiently, safely, and compliantly. It aims to provide reliable and cost-effective logistics solutions for businesses looking to reach international customers.

12/29/2025 Logistics
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Amazon Unveils Global Supply Chain Service for Sellers

Amazon Unveils Global Supply Chain Service for Sellers

Amazon introduces "Amazon Supply Chain," a comprehensive solution offering end-to-end, fully managed services from factory to customer. This solution integrates AGL, PCP, AWD, FBA, MCF, and other services, aiming to simplify supply chain management for cross-border e-commerce sellers. It helps reduce costs, improve efficiency, expand sales channels, and enhance customer satisfaction, ultimately assisting sellers in achieving business growth. The service acts like a 'nanny' for sellers, handling all aspects of the supply chain.

12/30/2025 Logistics
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Port Delays Amazon Backlogs Hit Shenzhen Ecommerce Trade

Port Delays Amazon Backlogs Hit Shenzhen Ecommerce Trade

Heavy rain in Shenzhen caused port shutdowns, exacerbating warehouse congestion in Amazon's European facilities. Coupled with high inflation and slowing e-commerce sales in the US, cross-border e-commerce sellers face a 'double whammy'. Sellers need to closely monitor logistics, optimize inventory management, improve product quality and service, expand diversified sales channels, and pay attention to macroeconomic trends to adjust their business strategies accordingly. This situation demands proactive measures to mitigate risks and navigate the challenging market conditions.

12/30/2025 Logistics
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