The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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SF Airlines Marks New Era in Express Delivery with Addition of Boeing 767 Cargo Aircraft

SF Airlines Marks New Era in Express Delivery with Addition of Boeing 767 Cargo Aircraft

SF Airlines has introduced new Boeing freighters to enhance its express air transport capabilities, leading to a three-way competition among SF Express, YTO Express, and China Post. Despite the massive potential of the air express market, development is hampered by inadequate infrastructure and tight aviation resources. The intensifying competition in the express delivery sector is prompting companies to seek high-value-added services and emphasize the importance of air transport. The future express delivery market will prioritize speed and service quality, making the improvement of overall capacity a core task for enterprises.

07/28/2025 Logistics
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Chinas Cainiao Dominates Crossborder Ecommerce Logistics

Chinas Cainiao Dominates Crossborder Ecommerce Logistics

Cainiao International Express supports the development of cross-border e-commerce through its extensive logistics network and innovative solutions. It provides convenient global parcel delivery services for merchants and consumers, covering multiple countries and regions, and is committed to enhancing the service level of global e-commerce.

08/06/2025 Logistics
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Amazon Expands into Shortvideo Shopping Amid Ecommerce Shift

Amazon Expands into Shortvideo Shopping Amid Ecommerce Shift

Amazon launched 'Inspire,' a TikTok-like feature, entering the short-video shopping market. TikTok Shop added Alipay and Payoneer as deposit payment options. Shopee's Quanzhou transshipment warehouse's surrounding express delivery park resumed operations. AliExpress adjusted Cainiao delivery fees for Russian overseas warehouses. Cross-border e-commerce sellers need to closely monitor platform policy changes and flexibly adjust their operational strategies to remain competitive in the fierce market.

01/06/2026 Logistics
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Crossborder Ecommerce Air Freight Vs International Express

Crossborder Ecommerce Air Freight Vs International Express

US air freight and international express are two common logistics methods for cross-border e-commerce, differing in service models, timeliness, cargo suitability, and cost. Air freight is suitable for large quantities of goods and scenarios with less stringent time requirements. International express is better for small, high-value items with urgent delivery needs. Choosing the optimal method requires considering cargo characteristics, time constraints, and budget to maximize efficiency and profitability.

12/31/2025 Logistics Encyclopedia
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A Comprehensive Guide to Air Freight Delivery Methods from Beijing

A Comprehensive Guide to Air Freight Delivery Methods from Beijing

This article provides a detailed analysis of various delivery methods for air freight exports from Beijing, including self-delivery, express delivery, third-party logistics, air release, and land release. Each method has its own characteristics, allowing customers to customize their choices based on needs, thus enhancing transportation efficiency. Currently, self-delivery, logistics, and express delivery are the most common options, suitable for diverse transportation requirements.

07/21/2025 Logistics Encyclopedia
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Smart Logistics Boosts Global Package Sorting Efficiency

Smart Logistics Boosts Global Package Sorting Efficiency

The global express delivery industry is undergoing an unprecedented revolution in intelligent sorting. With the aid of AI technology and dynamic routing algorithms, the ability to process packages has increased to 8,000 per hour. This transformation facilitates rapid and efficient cross-border logistics, maximizing industry efficiency and operational capabilities.

08/06/2025 Logistics Industry Insights
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Amazon Sellers Gain Edge with Crossborder Logistics Solutions

Amazon Sellers Gain Edge with Crossborder Logistics Solutions

This article analyzes common cross-border logistics methods used by Amazon sellers, including FBA, third-party overseas warehouses, international express delivery, postal parcels, and dedicated line logistics. It introduces the service characteristics, advantages, disadvantages, and applicable scenarios of each method, providing guidance for sellers in selecting efficient logistics.

08/04/2025 Logistics Encyclopedia
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Yushan Island Enhances Package Delivery Logistics

Yushan Island Enhances Package Delivery Logistics

This paper addresses the challenges of express delivery to Yushan Island, providing practical guidance on network selection, process optimization, and future service improvements. It aims to help residents, tourists, and workers on the island use express services more conveniently, promoting local economic development. The guide covers key aspects of sending and receiving packages, including choosing the right delivery company, understanding delivery times, and navigating potential obstacles. Ultimately, the goal is to streamline the logistics process and enhance accessibility to express delivery services on Yushan Island.

12/30/2025 Logistics Encyclopedia
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Northeast Chinas Delivery Drivers Embrace Warm Hospitality

Northeast Chinas Delivery Drivers Embrace Warm Hospitality

This article delves into the unique way Northeasterners send express deliveries, showcasing their straightforward and genuine personality through preparation, form filling, weighing, packing, and tracking. It also explores the dedication and efforts of delivery personnel within the Northeastern express delivery culture, along with essential precautions during the shipping process. Ultimately, it reveals the human touch and warmth behind the express delivery experience of 'Lao Tie' (a colloquial term for close friends) in Northeast China.

12/30/2025 Logistics Encyclopedia
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