2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

01/20/2026 Logistics Industry Insights
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Aviation Industry Adopts Iatas SIRM Hub for Enhanced Safety

Aviation Industry Adopts Iatas SIRM Hub for Enhanced Safety

The IATA's Safety Risk Information Management (SIRM) program is a treasure trove of knowledge for aviation safety risk management. Through regular meetings, case sharing, and lessons learned, SIRM provides the aviation industry with a platform for continuous learning and improvement. This paper delves into SIRM bulletins and presentations, exploring how to leverage SIRM knowledge to enhance aviation safety levels and collectively create a safer aviation environment. It highlights the importance of proactive risk management and knowledge sharing within the industry to mitigate potential hazards and improve overall safety performance.

01/20/2026 Logistics Industry Insights
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2026 Competencybased Training Aims to Improve Dangerous Goods Handling

2026 Competencybased Training Aims to Improve Dangerous Goods Handling

This paper delves into the 2026 version of the Dangerous Goods Training Program (DGTP), emphasizing the critical role of Competency-Based Training and Assessment (CBTA) in enhancing employee skills and reducing accident risks. The article elaborates on the CBTA framework's training design, competency models, and assessment systems. It also explores the practical application of the 2026 DGTP, aiming to provide companies with a reference for improving dangerous goods safety management. The focus is on ensuring personnel possess the necessary skills and knowledge to handle dangerous goods safely and effectively.

01/20/2026 Logistics Encyclopedia
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Global Aviation Body IATA Elevates Flight Instructor Standards

Global Aviation Body IATA Elevates Flight Instructor Standards

IATA's CBTA Flight Instructor Training program aims to equip flight standards setters with competency-based training approaches, enhancing their ability to train and assess flight instructors. The course covers core topics such as CBTA fundamentals, instructor competencies, and Threat and Error Management. Through scenario simulations and practical exercises, participants will master assessment techniques and facilitation methods. This ultimately fosters more resilient pilots and improves overall flight safety levels. The training focuses on practical application and aims to cultivate instructors capable of developing pilots who can effectively manage real-world challenges.

01/20/2026 Logistics Encyclopedia
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WCO Conference in Shenzhen Advances Secure Inclusive Trade

WCO Conference in Shenzhen Advances Secure Inclusive Trade

The WCO Conference in Shenzhen focused on AEO promoting inclusive and sustainable trade. It emphasized AEO's role in economic security, empowering SMEs, and driving technological advancements. The 'Shenzhen Action Plan' will guide future work, aiming to enhance global trade facilitation and security through AEO programs. The conference highlighted the importance of international cooperation in implementing and expanding AEO initiatives to foster a more resilient and secure global supply chain, ultimately benefiting all stakeholders involved in international trade.

01/05/2026 Customs Knowledge
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Amazon Sellers Adapt to Zeroreview Product Challenges

Amazon Sellers Adapt to Zeroreview Product Challenges

Amazon's review policy changes present a 'zero review' challenge for new products, significantly impacting conversion rates. Sellers need to actively respond by optimizing listings, leveraging social media marketing, providing excellent customer service, and ensuring compliant reviews. These strategies can help break the 'zero review' curse and achieve sales growth. Overcoming this hurdle is crucial for new products to gain traction and succeed in the competitive Amazon marketplace. Focusing on building trust and credibility is key to driving sales even without initial reviews.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Gain Sales Edge with Transparency Programs Blue T Badge

Amazon Sellers Gain Sales Edge with Transparency Programs Blue T Badge

This article delves into the impact of Amazon's Transparency program's blue badge on improving listing conversion rates. It highlights the advantages of building consumer trust, preventing counterfeit products, and accumulating private domain traffic. Simultaneously, it reminds sellers to pay attention to VAT compliance issues in Poland and the Czech Republic to ensure safe store operation. Seize the opportunity, operate in compliance, and help boost sales.

12/31/2025 Logistics
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Amazon Sellers Gain Relief As EU Eases Rules US Adjusts Fees

Amazon Sellers Gain Relief As EU Eases Rules US Adjusts Fees

Amazon faces a double benefit. European regulators are suing Amazon over 'unfair terms,' potentially forcing it to reduce restrictions on sellers. Simultaneously, the US Small and Light program's price threshold has increased from $8 to $10, boosting seller profit margins. Sellers should closely monitor these policy changes, optimize their pricing strategies, and improve product quality and service to capitalize on these opportunities. This presents a chance to enhance competitiveness and profitability within the Amazon marketplace.

12/30/2025 Logistics
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Airline Loyalty Programs Adapt to Postpandemic Travel Trends

Airline Loyalty Programs Adapt to Postpandemic Travel Trends

A conversation between OAG's Chief Analyst and The Points Guy's aviation editor delves into the pandemic's impact on the aviation industry. It explores the challenges airlines face, the re-evaluation of frequent flyer programs, the competitiveness of international airlines, and future trends. The article highlights the importance of customer service, innovation, and value creation in airline competition. It also provides travelers with strategies for redeeming frequent flyer points, emphasizing adaptability and maximizing value in a changing landscape.

01/07/2026 Logistics Industry Insights
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