AI Customer Service Drives Ecommerce Sales Growth

AI Customer Service Drives Ecommerce Sales Growth

GullChat is a free, intelligent online customer service system designed to address the issue of low customer service efficiency for independent websites. It helps businesses improve customer service quality, optimize operational strategies, and ultimately achieve revenue growth through real-time communication, AI-powered smart replies, and powerful data analytics. GullChat offers flexible customization options to meet the needs of businesses of all sizes.

02/03/2026 Logistics Industry Insights
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USPS Customer Support Guide for China Shipping

USPS Customer Support Guide for China Shipping

This article provides a detailed introduction to the USPS China Customer Service Center, including contact information, service scope, value-added services, and how to effectively utilize customer service to resolve international shopping package issues. USPS China Customer Service is dedicated to providing convenient, comprehensive, and efficient services to help Chinese customers have a better international shopping experience. It focuses on assisting with package inquiries, delivery problems, and other related concerns, aiming to streamline the process and ensure customer satisfaction.

02/03/2026 Logistics
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Werner Acquires NEHDS Logistics for 64M to Boost Finalmile Delivery

Werner Acquires NEHDS Logistics for 64M to Boost Finalmile Delivery

Werner Enterprises acquired NEHDS Logistics for $64 million to expand its last-mile delivery services, enhance logistics capabilities, and achieve profitable growth. This acquisition will complement Werner's delivery network, broaden its service offerings, and increase customer value. The move signals a new wave of transformation in the logistics industry. The acquisition allows Werner to strengthen its position in the growing last-mile market and provide more comprehensive solutions to its customers, improving efficiency and reach.

01/19/2026 Logistics
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Bringg Buys Zenkraft to Boost Retail Logistics Innovation

Bringg Buys Zenkraft to Boost Retail Logistics Innovation

Bringg's acquisition of Zenkraft aims to accelerate penetration into the Salesforce ecosystem, expand delivery capabilities, and enhance customer value. This strategic move initiates a growth engine to build a smarter and more efficient retail logistics ecosystem. By integrating Zenkraft's expertise, Bringg empowers retail businesses to achieve digital transformation and sustainable growth through improved delivery management and optimization. The acquisition strengthens Bringg's commitment to providing comprehensive solutions that address the evolving needs of the retail industry in the digital age.

01/29/2026 Logistics
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3gtms Acquires Pacejet to Boost SMB Parcel Shipping Solutions

3gtms Acquires Pacejet to Boost SMB Parcel Shipping Solutions

3Gtms acquired Pacejet to expand its 3G-TM platform, reaching broader market channels and addressing complex parcel shipping needs. This acquisition strengthens 3Gtms' parcel capabilities and extends its reach into the mid-market. The integration of technologies is expected to enhance competitiveness. This move signals a trend towards integrated TMS platforms, which will help businesses improve logistics efficiency, reduce costs, and enhance customer satisfaction. The acquisition aims to create a more comprehensive solution for businesses managing diverse shipping requirements.

02/11/2026 Logistics
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CH Robinson Acquires Phoenix International to Expand Global Reach

CH Robinson Acquires Phoenix International to Expand Global Reach

C.H. Robinson's acquisition of Phoenix expands its global freight forwarding capabilities, enhancing services and technology. The integration of resources aims to solidify market position and provide superior logistics solutions, focusing on collaborative customer growth. This strategic move allows C.H. Robinson to offer a broader range of services and a stronger global network, ultimately benefiting customers through improved efficiency and reach in their supply chains. The acquisition underscores C.H. Robinson's commitment to growth and innovation in the global logistics landscape.

01/26/2026 Logistics
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North American Firms Use Trade Data to Boost Revenue

North American Firms Use Trade Data to Boost Revenue

This paper explores how foreign trade companies can leverage the BuzzFile business intelligence platform and U.S. customs data to accurately develop customers in the North American market. It focuses on building customer profiles using the business intelligence platform, verifying purchasing behavior with customs data, and integrating these resources to improve customer development efficiency. The paper also highlights relevant risks and compliance recommendations to help foreign trade companies achieve business growth in the North American market. The integrated approach aims to provide a more targeted and effective customer acquisition strategy.

01/23/2026 Customs Knowledge
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Sysco Acquires Coastal Companies to Boost Cold Chain Operations

Sysco Acquires Coastal Companies to Boost Cold Chain Operations

Sysco's acquisition of The Coastal Companies enhances its cold chain transportation capabilities and market share in the Mid-Atlantic region. This strategic move aims to strengthen logistical control and address ongoing supply chain challenges. The acquisition allows Sysco to better manage the distribution of fresh produce and other temperature-sensitive goods, ensuring quality and efficiency. By integrating The Coastal Companies' expertise and infrastructure, Sysco is poised to improve its overall supply chain resilience and responsiveness to customer demands in a critical geographic area.

01/19/2026 Logistics Industry Insights
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Stord Expands Global Supply Chain with Shipwire Buy

Stord Expands Global Supply Chain with Shipwire Buy

Stord's acquisition of Shipwire aims to expand its global fulfillment network and accelerate its AI-driven supply chain strategy. This acquisition strengthens Stord's presence in the EU and UK while enhancing its AI capabilities. Shipwire's technology and customer base align perfectly with Stord's existing operations, promising smarter and more efficient supply chain solutions for e-commerce and omnichannel brands. The deal will allow Stord to offer more comprehensive and technologically advanced services to its clients, improving delivery times and reducing costs.

01/21/2026 Logistics
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Arcbest Acquires Molo Solutions to Expand Logistics Reach

Arcbest Acquires Molo Solutions to Expand Logistics Reach

ArcBest's acquisition of MoLo positions it among the top US truckload freight brokerages. This strategic move integrates technology and assets, aiming to enhance efficiency and deliver digitized, intelligent logistics solutions. The acquisition strengthens ArcBest's capabilities in freight brokerage and supply chain management, allowing them to offer a more comprehensive suite of services to their customers. By combining MoLo's expertise with ArcBest's existing infrastructure, the company is poised to drive innovation and improve the overall customer experience in the logistics sector.

01/20/2026 Logistics
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