Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Data Reveals Topselling Products on Ozon Marketplace

Data Reveals Topselling Products on Ozon Marketplace

A must-read for OZON sellers! This article details the 'Popular Products' feature in the OZON backend, teaching you how to analyze bestselling product data for precise product selection and operational optimization to boost sales. Master data analysis secrets to succeed in the OZON marketplace. Learn how to leverage this tool to identify trending items, understand customer preferences, and make informed decisions about inventory and marketing strategies. Improve your product visibility and maximize your sales potential on OZON.

Amazon Sellers Gain Profit Margins with 3step Pricing Guide

Amazon Sellers Gain Profit Margins with 3step Pricing Guide

Amazon product pricing is an art. This article provides a practical pricing strategy: First, accurately calculate costs to understand your profit baseline. Second, identify your target customers and cater to their preferences. Third, analyze competitors to leverage your strengths and avoid weaknesses. Combined with pricing tips, this helps you create best-selling products and maximize profits. This approach focuses on cost analysis, customer understanding, and competitive intelligence to optimize pricing decisions for increased profitability on the Amazon platform.

Social Media and Loyalty Programs Shape Ecommerce Trends

Social Media and Loyalty Programs Shape Ecommerce Trends

The latest e-commerce consumer psychology data analysis report reveals that social media is a significant channel for discovering new products, requiring precise targeting by businesses. Consumer loyalty programs can significantly enhance customer value. Corporate social responsibility increasingly influences purchasing decisions, while small and micro retailers gain favor through unique value propositions. These insights provide e-commerce companies with more precise marketing strategy directions, highlighting the importance of understanding evolving consumer preferences and aligning business practices with social values.

Pull Logic Raises 33M Seed Funding for AI Supply Chain Innovation

Pull Logic Raises 33M Seed Funding for AI Supply Chain Innovation

Pull Logic addresses the 'unsellable inventory' problem in supply chains with its AI platform, optimizing inventory decisions. The company has secured $3.3 million in funding. The platform leverages AI to predict demand and optimize stock levels, reducing waste and improving efficiency. This allows businesses to avoid overstocking and stockouts, leading to increased profitability and customer satisfaction. Pull Logic's solution aims to create a more responsive and agile supply chain, adapting to changing market conditions and consumer preferences.

Amazon Europe Spring Sale Key Strategies for Retailers

Amazon Europe Spring Sale Key Strategies for Retailers

Amazon's European Spring Sale will be held from March 10th to 16th, 2026, covering ten sites. Sellers need to focus on product selection, pricing, and operations to cater to rational consumers. Amazon is investing in infrastructure and support programs to help sellers seize opportunities in a competitive market and achieve increased sales and brand repurchase rates. Success hinges on understanding the European market and adapting strategies to meet evolving customer needs and preferences during this promotional period.

Japans Ecommerce Growth Lures Crossborder Sellers

Japans Ecommerce Growth Lures Crossborder Sellers

This paper analyzes the opportunities and challenges in the Japanese cross-border e-commerce market. It emphasizes the importance of cultural differences and provides data-driven operational strategies, including precise targeting of target customers, optimizing product listings, selecting appropriate e-commerce platforms, emphasizing customer service, and ensuring compliant operations. The goal is to help sellers successfully tap into the Japanese market. The analysis highlights the need for a nuanced approach considering local preferences and regulations for effective market penetration and sustainable growth.

Retailers Adopt Strategic Operations to Counter Decline

Retailers Adopt Strategic Operations to Counter Decline

Retailers should develop private labels, optimize supply chains, and digitize operations to cope with the impact of e-commerce. Differentiated competition is key to meeting consumer needs and avoiding bankruptcy. This involves focusing on unique product offerings and efficient delivery systems. Adapting to the changing retail landscape through strategic investments in technology and brand development is crucial for long-term survival and success. Ultimately, understanding and catering to evolving customer preferences will determine which retailers thrive in the modern market.

Homarys Digital Strategy Drives Global Home Furnishing Expansion

Homarys Digital Strategy Drives Global Home Furnishing Expansion

Homary has secured tens of millions of US dollars in Series A+ funding, focusing on young, high-income individuals in Europe and the United States by offering high-quality home products. The company plans to expand its market reach, enrich its product lines, and strengthen its brand building efforts. This investment will further fuel Homary's growth in the competitive online home furnishings market, allowing them to cater to evolving consumer preferences and leverage digital strategies for enhanced operational efficiency and customer engagement.