Ebay Guide How to Contact Sellers and Support

Ebay Guide How to Contact Sellers and Support

This article details various methods for finding sellers and contacting customer service on the eBay platform, including pre-sales inquiries, after-sales support, and platform customer service channels (phone, online chat, email). It also provides effective communication tips aimed at helping buyers more easily resolve issues encountered during the shopping process and enhance their overall shopping experience. Learn how to quickly find the right seller and efficiently address any concerns or questions you may have.

12/30/2025 Logistics Encyclopedia
Read More
Amazon Sellers Boost Sales With Personalized Product Options

Amazon Sellers Boost Sales With Personalized Product Options

Amazon's "Custom" program allows sellers to offer personalized product options, including text, configurations, and images. To participate, sellers must have a professional selling account and handle their own fulfillment. Success requires identifying target customers, optimizing product listings, simplifying the customization process, providing excellent customer service, and actively promoting the customized products. This strategy enhances shop competitiveness by catering to individual customer needs and offering unique, personalized items in the cross-border e-commerce market.

12/30/2025 Logistics Encyclopedia
Read More
Study Ecommerce Convenience Marred by Delivery Frustrations

Study Ecommerce Convenience Marred by Delivery Frustrations

A recent Descartes study reveals that despite the continued growth of online shopping, customer satisfaction with home delivery is improving slowly, highlighting persistent delivery challenges. The report emphasizes that retailers should focus on consumer demands for cost, speed, and personalized delivery options. Optimizing service processes and addressing these needs is crucial for enhancing the overall shopping experience and improving customer satisfaction in the e-commerce landscape. Retailers must prioritize these factors to remain competitive.

01/15/2026 Logistics Industry Insights
Read More
Target Invests 7B in Supply Chain to Boost Growth

Target Invests 7B in Supply Chain to Boost Growth

Target's $7 billion investment reshapes its supply chain, focusing on store empowerment, accelerated sortation centers, and Shipt's last-mile optimization, driven by customer-centric evolution. The company balances automation with inventory management to create an efficient and flexible supply chain system. This approach offers valuable insights for other retail businesses looking to enhance their operations. Target's strategy emphasizes a holistic approach, integrating technology and human capital to improve overall supply chain performance and customer satisfaction.

01/15/2026 Logistics Industry Insights
Read More
Crossborder Ecommerce Faces Currency Shipping Challenges

Crossborder Ecommerce Faces Currency Shipping Challenges

Faced with the dual challenges of exchange rate fluctuations and rising sea freight costs, cross-border e-commerce companies should focus on controllable factors to enhance their core competitiveness. By upholding product quality, strengthening traffic promotion, building customer trust, and maintaining customer relationships, they can find certainty in uncertainty and embrace new development opportunities. Focusing on these key areas will allow businesses to navigate the current economic climate and thrive in the long run.

01/15/2026 Logistics Industry Insights
Read More
Edge Logistics Boosts Sustainability and Efficiency

Edge Logistics Boosts Sustainability and Efficiency

Edge logistics empowers businesses with faster delivery, reduced transportation costs, optimized inventory management, and sustainable operations by building distributed networks, leveraging advanced analytics, and implementing digitalized operations. This approach creates a more responsive and efficient supply chain. By strategically positioning resources closer to the point of demand, companies can minimize delays and improve customer satisfaction. Embracing edge logistics is crucial for enhancing logistical performance, fostering customer loyalty, and achieving sustainable growth in today's dynamic market.

01/16/2026 Logistics Industry Insights
Read More
Amazon Sellers Face Challenges Resolving Rating Disputes

Amazon Sellers Face Challenges Resolving Rating Disputes

Amazon sellers frequently encounter rating issues. This article uses a real-world case to illustrate the varying levels of Amazon customer service. It provides practical strategies for efficiently utilizing customer service resources to address rating problems. Key takeaways include exploring multiple channels, clearly describing the issue, maintaining patience and politeness, and appropriately leveraging available resources. This aims to help sellers improve operational efficiency and effectively manage their product ratings on the Amazon platform.

01/16/2026 Logistics Industry Insights
Read More
Sales Strategies to Break Through Growth Plateaus

Sales Strategies to Break Through Growth Plateaus

Sales are a critical indicator for business operations. This paper delves into sales statistics methods, including sales records, inventory changes, customer orders, and market surveys. It analyzes influencing factors such as market demand, product quality, pricing strategies, and marketing campaigns. The paper proposes strategies to improve sales through market research, optimizing product portfolios, price adjustments, marketing innovation, and enhanced customer service. Businesses should comprehensively improve their sales capabilities to achieve sustainable development.

01/16/2026 Logistics Encyclopedia
Read More
Amazon FBA Guide Aims to Elevate Ecommerce Profits

Amazon FBA Guide Aims to Elevate Ecommerce Profits

This article provides a detailed interpretation of a refined FBA operation plan, covering product selection and preparation, shipping plans, delivery processes, customer service, and advanced operational techniques. It helps you master the secrets to achieving explosive sales in cross-border e-commerce and realize profit multiplication. Learn practical strategies for optimizing your FBA business, from inventory management to customer engagement, ultimately driving growth and maximizing your return on investment in the competitive global marketplace.

01/16/2026 Logistics Encyclopedia
Read More
Navigating Dangerous Goods at Ningbo Port A Guide for Freight Forwarders

Navigating Dangerous Goods at Ningbo Port A Guide for Freight Forwarders

This article targets freight forwarding newbies, focusing on Ningbo Port's dangerous goods operation standards and customer development strategies. It addresses operational issues when factories lack loading supervisors and provides practical methods for customer acquisition. The aim is to help newcomers quickly adapt to the industry and understand the nuances of dangerous goods handling within the Ningbo Port context, while also equipping them with the skills necessary to expand their client base and succeed in the competitive freight forwarding market.

08/23/2025 Logistics Encyclopedia
Read More