WCO Program Boosts Botswana Customs Tax Reform Efforts

WCO Program Boosts Botswana Customs Tax Reform Efforts

The WCO conducted a leadership workshop in Botswana to enhance the capabilities of Botswana Unified Revenue Service (BURS) managers and promote tax reform. This initiative, funded by Finland, highlights the crucial role of leadership in driving customs modernization and organizational effectiveness. The workshop aimed to equip BURS personnel with the necessary skills and knowledge to lead effectively, contributing to improved revenue collection and overall efficiency. Capacity building through leadership development is a key component of sustainable customs modernization efforts.

01/20/2026 Customs Knowledge
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Lesotho Boosts Customs Valuation Via WCO Training Program

Lesotho Boosts Customs Valuation Via WCO Training Program

The WCO conducted customs valuation training in Lesotho to enhance the country's capacity, promote trade facilitation, and support the implementation of WTO agreements, ultimately improving the trade environment. This initiative aimed to strengthen Lesotho's ability to accurately assess the value of imported goods, leading to increased revenue collection and reduced trade barriers. By building local expertise in customs valuation, the WCO's training contributes to a more transparent and efficient trading system, fostering economic growth and regional integration.

01/26/2026 Customs Knowledge
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WCO Global Alliance Enhance Disaster Relief in Madagascar

WCO Global Alliance Enhance Disaster Relief in Madagascar

The World Customs Organization (WCO), in collaboration with the Global Alliance for Trade Facilitation and Columbia University's National Center for Disaster Preparedness (NCDP), is supporting Madagascar in enhancing its disaster response capabilities. Through workshops, process optimization, and capacity building, the project aims to improve the efficiency of customs and related agencies in clearing essential goods during emergencies. This initiative seeks to build a more resilient trade system in Madagascar and provide valuable lessons for other countries facing similar challenges.

02/02/2026 Customs Knowledge
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Ivory Coast Customs Modernizes Operations with ROCB Assistance

Ivory Coast Customs Modernizes Operations with ROCB Assistance

The West and Central Africa Capacity Building Office has assisted Côte d'Ivoire Customs in making progress in human resources and project management. By developing a job directory, competency framework, and job descriptions, and by introducing project cycle management and results-based management principles, it has laid the foundation for the modernization of Côte d'Ivoire Customs. The two parties will continue to collaborate to refine relevant tools and methods and develop action plans to consolidate the achievements made.

02/03/2026 Customs Knowledge
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Zambia Boosts Trade with Wcos AEO Program Backing

Zambia Boosts Trade with Wcos AEO Program Backing

The World Customs Organization (WCO) supports the Zambia Revenue Authority (ZRA) in establishing an internationally compliant Authorized Economic Operator (AEO) program to enhance trade facilitation in Zambia. Through expert support, on-site validation, and capacity building, the WCO assists the ZRA in optimizing customs procedures, promoting regional cooperation, and providing more development opportunities for Zambian businesses. The AEO program aims to streamline processes, reduce delays, and improve security, ultimately benefiting both the Zambian economy and international trade.

02/05/2026 Customs Knowledge
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Malawi Strengthens Wildlife Trade Enforcement Via INAMA Project

Malawi Strengthens Wildlife Trade Enforcement Via INAMA Project

The World Customs Organization's INAMA Project aims to enhance the capacity of developing countries' customs administrations to combat illegal wildlife trade. From 2019-2020, the project conducted risk management capacity assessment and enhancement activities in Malawi. Through training and cooperation, it helped the Malawi Revenue Authority strengthen risk identification and response, and promoted regional collaboration to combat illegal wildlife trade and protect endangered species. The project focused on improving customs officials' skills in detecting and intercepting illegal wildlife products.

01/22/2026 Customs Knowledge
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WCO Launches Digital Tools to Strengthen Global Customs Operations

WCO Launches Digital Tools to Strengthen Global Customs Operations

This paper focuses on the core online resources offered by the World Customs Organization (WCO) for capacity builders, including the WCO Trade Tools, WCO Bookshop, Customs Enforcement Network (CEN), and the WCO Online Learning platform. The aim is to help readers quickly understand and effectively utilize these tools to enhance their professional capabilities and promote compliance and efficiency in international trade. It provides a concise overview of these resources for improved customs capacity and trade facilitation.

01/26/2026 Customs Knowledge
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West African Customs Officials Trained on Rules of Origin

West African Customs Officials Trained on Rules of Origin

The WCO and JICA are collaborating on a Rules of Origin training program in West Africa. This initiative focuses on developing 'trainers' to enhance customs capacity in the region. The project aims to equip customs officials with the necessary skills and knowledge to effectively implement and manage Rules of Origin, particularly in the context of the African Continental Free Trade Area (AfCFTA). By strengthening customs capacity, the program seeks to facilitate trade and address the challenges posed by the AfCFTA.

02/05/2026 Customs Knowledge
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Lesotho Revenue Authority Upgrades HR System with WCO Assistance

Lesotho Revenue Authority Upgrades HR System with WCO Assistance

With the support of the World Customs Organization (WCO), the Lesotho Revenue Authority (LRA) is actively modernizing its human resource management. Through capacity building and process optimization, the LRA aims to establish an efficient and strategically aligned HR system, becoming a model within the Southern African Customs Union (SACU) region. This article details the LRA's actions, WCO's support, and the challenges and opportunities faced. It also looks ahead to the LRA's future development in the field of human resource management.

12/30/2025 Customs Knowledge
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WCO Upgrades Clikc Platform with Mobile Learning for Customs Officials

WCO Upgrades Clikc Platform with Mobile Learning for Customs Officials

The WCO CLiKC! e-learning platform has been upgraded with a new website design and mobile application, supporting both iOS and Android. The initial launch includes 25 mobile-optimized courses and videos, featuring offline learning capabilities. This upgrade aims to enhance the professional skills of customs officials worldwide, promote knowledge sharing, support capacity building, and contribute to the security and facilitation of global trade. It provides convenient access to training materials anytime, anywhere, fostering continuous learning and development within the customs community.

01/05/2026 Customs Knowledge
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