Ebay Expands Seller Control Over Return Policies

Ebay Expands Seller Control Over Return Policies

eBay's return policy is undergoing significant changes, granting sellers greater autonomy. The new policy allows sellers to customize return preferences, automate return requests, and even permit buyers to keep items while receiving a refund. This article provides an in-depth analysis of the new eBay regulations, guiding sellers on how to flexibly address return challenges and enhance store competitiveness. It explores the implications of these changes and offers strategies for sellers to optimize their return processes under the revised policy.

12/30/2025 Logistics Encyclopedia
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Amazon Tightens Return Rules for Thirdparty Sellers

Amazon Tightens Return Rules for Thirdparty Sellers

Amazon has updated its FBM return policy, automatically authorizing returns and mandating enrollment in the prepaid return label program, posing challenges for FBM sellers. Sellers need to proactively respond by optimizing products, improving service, and setting return rules to reduce return rates, increase profit margins, and adapt to Amazon's policy changes. This includes focusing on accurate product descriptions, high-quality packaging, and responsive customer service to minimize the need for returns and ensure a positive customer experience within the new framework.

01/19/2026 Logistics
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Amazon Tightens Return Rate Rules for Sellers

Amazon Tightens Return Rate Rules for Sellers

Amazon's new policy imposes stricter controls on products with high return rates, including adding labels and delisting ASINs. Sellers should check email notifications and "Voice of the Customer" reports. To reduce return rates, sellers should optimize listings, improve product quality, enhance packaging and shipping, and proactively address after-sales issues. Data analysis tools like ECPP ERP can help sellers identify problematic products and monitor risks, building automated protection capabilities. This proactive approach is crucial for maintaining a healthy Amazon business and avoiding penalties associated with excessive returns.

01/21/2026 Logistics Industry Insights
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Shipping Companies Face FMC Investigation Over Risk of Penalties for Urging Return of Empty Containers or Refusing Export Services

Shipping Companies Face FMC Investigation Over Risk of Penalties for Urging Return of Empty Containers or Refusing Export Services

Due to labor shortages caused by the pandemic, ports in Southern California are severely congested. Shipping companies are eager to send empty containers back to Asia, potentially neglecting services for U.S. exporters. If the charges against the carriers are confirmed, the Federal Maritime Commission will impose fines, emphasizing the responsibility of the shipping industry to comply with laws and regulations.

07/23/2025 Logistics
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Avoiding Demurrage Charges: New Strategies for Import Container Shipping

Avoiding Demurrage Charges: New Strategies for Import Container Shipping

This article discusses how to avoid demurrage charges for imports, emphasizing the importance of thorough planning. Importers should confirm container return yards with carriers during customs clearance and immediately coordinate with depots to schedule timely pickup and unloading. This approach saves time, reduces detention fees, and improves logistics efficiency. Case examples demonstrate how advance planning and seamless online-offline coordination help companies lower transport costs.

07/16/2025 Logistics Encyclopedia
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Beijing Streamlines Air Transit Cargo Customs Clearance

Beijing Streamlines Air Transit Cargo Customs Clearance

This article details the customs clearance process for air transit cargo at Beijing Airport. It covers key aspects such as document preparation, inspection and quarantine, manifest processing, customs declaration, cargo transfer, and return clearance. The article emphasizes important considerations throughout the process, aiming to assist relevant professionals in completing customs clearance operations efficiently and in compliance with regulations. The goal is to provide a comprehensive guide for navigating the complexities of air transit customs clearance in Beijing.

09/26/2025 Customs Knowledge
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Trumps Return Paris Exit Strain US Businesses and Climate Goals

Trumps Return Paris Exit Strain US Businesses and Climate Goals

The US withdrawal from the Paris Agreement again introduces uncertainty to global climate governance and corporate sustainability. Businesses should proactively embrace green transformation, integrating environmental responsibility into their business strategies. This involves addressing challenges and seizing opportunities through technological innovation, supply chain optimization, and international cooperation, ultimately achieving sustainable development. Despite the setback, companies can demonstrate leadership and contribute to climate goals by prioritizing environmental stewardship and adapting their operations to a low-carbon future.

01/08/2026 Logistics Industry Insights
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Global Shipping Firms Adopt Faster Customs Clearance to Cut Costs

Global Shipping Firms Adopt Faster Customs Clearance to Cut Costs

This guide provides strategies for accelerating international ocean freight pickup. Key elements include initiating pre-clearance early, selecting efficient pickup methods, leveraging digital tools for faster document exchange, and proactively coordinating logistics resources. Furthermore, it emphasizes managing free time allowances, minimizing customs inspection delays, and optimizing container utilization and return processes to avoid demurrage and detention charges. These measures help businesses improve pickup efficiency and reduce operational costs.

01/15/2026 Logistics Encyclopedia
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Guide to Managing International Express Returns and Liability

Guide to Managing International Express Returns and Liability

This article provides a detailed analysis of the core international express return process, including initiation and reason confirmation, return application and solution confirmation, reverse logistics and customs clearance, and final receipt and subsequent processing. It also clarifies the principle of freight responsibility for international express returns, which is based on "source of responsibility." The responsible party is determined based on who caused the return, helping readers better understand and handle international express returns.

01/15/2026 Logistics Encyclopedia
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Amazon US Sellers Face New Return Shipping Fees

Amazon US Sellers Face New Return Shipping Fees

Amazon US will implement new rules starting January 14th, requiring self-fulfilled sellers to bear the cost correction fees resulting from inaccurate return label information. Sellers should ensure the accuracy of product dimensions, weight, and return address, and promptly appeal any incorrect charges to reduce operating costs. This change aims to improve the accuracy of return labels and hold sellers accountable for providing correct information, ultimately impacting their financial responsibilities related to returns.

01/04/2026 Logistics
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