WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

01/05/2026 Customs Knowledge
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Global Customs Tackle Ecommerce Valuation for Smoother Trade

Global Customs Tackle Ecommerce Valuation for Smoother Trade

The World Customs Organization (WCO) held its second seminar on E-Commerce and Customs Valuation, focusing on the valuation challenges in cross-border e-commerce. The event brought together international organizations, customs administrations, and private sector representatives to discuss policies, procedures, and practices. The aim was to address the challenges posed by the dynamic nature of e-commerce trade, facilitate trade, and build a fair and efficient cross-border e-commerce ecosystem. The WCO is actively working to develop a more comprehensive e-commerce valuation system to promote the healthy development of cross-border e-commerce.

01/05/2026 Customs Knowledge
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Jordan Customs Streamlines Trade with Wcobacked Clearance Reforms

Jordan Customs Streamlines Trade with Wcobacked Clearance Reforms

With WCO support, the Jordan Customs Department held a workshop focused on optimizing fast clearance processes and enhancing trade facilitation. By establishing new Standard Operating Procedures (SOPs), Jordan Customs aims to standardize the expedited release of imported goods at air cargo facilities, fostering trade development. The GTFP project assists Jordan Customs in improving its fast clearance capabilities through various support activities, reducing trade costs and increasing trade efficiency. This initiative is crucial for streamlining customs procedures and promoting economic growth in Jordan.

01/05/2026 Customs Knowledge
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Indonesia Boosts Trade Efficiency with Enhanced Customs Analytics

Indonesia Boosts Trade Efficiency with Enhanced Customs Analytics

Indonesia held a national data analysis workshop to enhance customs officers' data analysis and machine learning skills, aiming to optimize HS code classification and customs valuation. Through strategic discussions and practical technical training, the workshop supports Indonesian Customs in building a data-driven organization, improving efficiency, optimizing decision-making, and strengthening risk prevention. This initiative promotes trade facilitation and leads the way towards intelligent customs operations, ultimately contributing to a more efficient and effective customs administration.

01/05/2026 Customs Knowledge
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WCO Promotes Gender Equality in Global Customs Operations

WCO Promotes Gender Equality in Global Customs Operations

The WCO Gender Equality Conference highlighted progress in gender equality within customs administrations, sharing best practices and urging member collaboration to build a fair and inclusive environment. The conference emphasized the importance of mainstreaming gender perspectives in customs policies and operations. Participants discussed strategies for promoting women's leadership and addressing gender-based discrimination. The call for collaborative efforts aims to foster a global customs community that values diversity and ensures equal opportunities for all, ultimately contributing to more effective and equitable trade facilitation.

01/05/2026 Customs Knowledge
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Bolivia Customs Boosts Trade Efficiency with WCO Study

Bolivia Customs Boosts Trade Efficiency with WCO Study

The World Customs Organization (WCO) successfully conducted an online Time Release Study (TRS) workshop for Bolivian Customs, aiming to enhance trade facilitation in Bolivia. By reviewing processes, optimizing questionnaires, and preparing pilot projects, Bolivian Customs is ready for TRS implementation. The goal is to reduce goods release times, lower costs for businesses, improve the investment climate, and enhance national competitiveness. The TRS will help identify bottlenecks and inefficiencies in the customs clearance process, leading to targeted reforms and improvements.

01/05/2026 Customs Knowledge
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Moldova Simplifies Customs to Boost Trade Emergency Aid

Moldova Simplifies Customs to Boost Trade Emergency Aid

Supported by the SECO-WCO Global Trade Facilitation Programme, the Moldovan Customs Service has completed follow-up tasks to optimize SOPs, aiming to enhance emergency response capabilities and expedite the clearance of relief goods. By aligning with WCO standards, a national emergency framework is being built, laying the foundation for trade facilitation. Continuous improvement and collaboration will help Moldova become a model for trade facilitation. This initiative strengthens the country's ability to handle crises and ensures the smooth flow of essential goods during emergencies.

01/05/2026 Customs Knowledge
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Armenia Boosts Customs Efficiency with WCO Audit System

Armenia Boosts Customs Efficiency with WCO Audit System

The World Customs Organization (WCO) provided Post Clearance Audit (PCA) support to the State Revenue Committee (SRC) of Armenia, aiming to assist the country's customs administration in implementing a trader-centric audit model and enhancing trade facilitation. The mission covered PCA concepts, objective frameworks, systems audits, audit cycles, and risk management. This support helps Armenian Customs launch its first trader-centric audit pilot project. The initiative is expected to improve compliance and streamline trade processes, ultimately contributing to Armenia's economic growth and international competitiveness.

01/05/2026 Customs Knowledge
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Customs Agencies Adopt AI to Drive Digital Transformation

Customs Agencies Adopt AI to Drive Digital Transformation

The WCO MENA Leadership Workshop highlighted the crucial role of technology and digital leadership in customs digital transformation. By embracing technologies like AI and Big Data, and building strategic partnerships, customs leaders can effectively improve operational efficiency, optimize resource allocation, and ultimately achieve customs modernization and sustainable development. The workshop emphasized the importance of adapting to the evolving technological landscape to enhance border security, facilitate trade, and ensure revenue collection in a rapidly changing global environment.

01/05/2026 Customs Knowledge
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Rwanda Adopts Datadriven Customs to Boost Trade Efficiency

Rwanda Adopts Datadriven Customs to Boost Trade Efficiency

The Rwanda Revenue Authority organized HS training to enhance the commodity classification skills of customs officers and promote trade development. This training aimed to improve the accuracy and efficiency of customs procedures, reducing delays and costs associated with international trade. By strengthening the capacity of customs officials in correctly classifying goods, the initiative contributes to improved revenue collection, enhanced compliance, and ultimately, greater trade facilitation for Rwanda.

01/05/2026 Customs Knowledge
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