WCO Releases Handbook for Customs Performance Excellence

WCO Releases Handbook for Customs Performance Excellence

The WCO has released a Customs Performance Assessment Handbook, providing tools such as assessment guidelines, KPI selection, and data management. It aims to improve the operational efficiency and service levels of customs administrations. The handbook offers a framework for measuring and enhancing performance across various customs functions, ultimately contributing to more effective border management and trade facilitation. It serves as a valuable resource for customs agencies seeking to optimize their processes and achieve strategic goals related to revenue collection, security, and compliance.

01/05/2026 Customs Knowledge
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Global Standards Set for Customs Leadership Excellence

Global Standards Set for Customs Leadership Excellence

The WCO's PICARD Programme, in collaboration with the International Network of Customs Universities (INCU), has developed a set of professional development standards for customs middle and senior managers. These standards aim to enhance the leadership, management capabilities, and professional skills of customs officials. They can be flexibly applied to internal training and recruitment strategies, helping to build high-performing customs management teams capable of addressing increasingly complex international trade challenges. The standards provide a framework for continuous improvement and professional growth within customs administrations worldwide.

01/20/2026 Customs Knowledge
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ALAN Awards Humanitarian Logistics Excellence

ALAN Awards Humanitarian Logistics Excellence

The American Logistics Aid Network (ALAN) presents the Humanitarian Logistics Awards to recognize companies and individuals who have made outstanding contributions to disaster relief through innovative supply chain solutions. The awards encompass four categories: financial contributions, employee engagement, academic research, and lifetime achievement. The goal is to encourage greater involvement in humanitarian efforts and collectively address the increasingly severe global crises. These awards highlight the crucial role of logistics and supply chain management in effectively responding to disasters and providing aid to those in need.

01/20/2026 Logistics
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Logistics Firms Honored for Customerdriven Excellence

Logistics Firms Honored for Customerdriven Excellence

This article interprets the "Quest for Quality" awards in logistics, analyzing its selection mechanism and significance. It reveals trends in service quality improvement and offers advice to shippers on choosing logistics partners. The awards serve as a benchmark for excellence, evaluating providers based on factors like on-time performance, value, and customer service. Understanding the criteria and results of these awards can help shippers make informed decisions and identify logistics providers committed to delivering superior service and meeting customer expectations.

01/28/2026 Logistics Industry Insights
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4PL Strategies Drive Supply Chain Excellence

4PL Strategies Drive Supply Chain Excellence

American Woodmark and Diebold optimized their supply chains through different 4PL strategies. American Woodmark adopted a flexible approach, while Diebold implemented a centralized model. Companies should select the 4PL model that best suits their specific needs and requirements. The case studies highlight the importance of tailoring the 4PL strategy to the individual characteristics and objectives of the organization to achieve optimal supply chain performance and efficiency. This ensures that the chosen model aligns with the overall business goals and contributes to a competitive advantage.

02/04/2026 Logistics Industry Insights
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IATA Expands Regional Training for Aviation Excellence

IATA Expands Regional Training for Aviation Excellence

The IATA Regional Training Partner (RTP) program aims to provide IATA-official aviation training courses globally through authorized independent institutions. Choosing an RTP offers benefits such as authoritative certification, professional instructors, and official teaching materials, helping individuals and organizations enhance their competitiveness. Becoming an RTP requires understanding regional needs, having industry connections, and possessing marketing capabilities. You can find RTPs through the IATA official website.

01/05/2026 Logistics Encyclopedia
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Five Key Rules for Warehouse Operational Excellence

Five Key Rules for Warehouse Operational Excellence

This paper outlines five key benefits of adopting 'best practice' warehouse management: precise inventory control, improved operational efficiency, reduced operating costs, enhanced customer satisfaction, and data-driven continuous improvement. It emphasizes that companies should strategically build comprehensive and efficient warehouse management systems, rather than relying solely on outsourcing or temporary solutions. This approach enables cost reduction, efficiency gains, and ultimately, increased competitiveness.

01/19/2026 Warehousing
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Quest for Quality Awards Honor Logistics Excellence

Quest for Quality Awards Honor Logistics Excellence

The 42nd Quest for Quality Awards, hailed as the 'Oscars' of the logistics industry, have been announced. These awards, based on real-world evaluations from Logistics Management readers, recognize logistics service providers demonstrating excellence in on-time performance, value, information technology, customer service, and equipment/operations. The awards aim to assist companies in identifying outstanding logistics partners, optimizing their supply chains, and enhancing overall competitiveness. By highlighting top performers, the Quest for Quality Awards contribute to improved logistics practices and stronger supply chain relationships.

01/17/2026 Logistics Industry Insights
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Top 3PL Providers Recognized for Logistics Excellence

Top 3PL Providers Recognized for Logistics Excellence

The 3PL market is thriving, making the selection of a top-tier provider crucial. The Logistics Management's Quest for Quality Awards have recognized outstanding 3PLs, including Averitt and DB Schenker, among others. These awards highlight companies that consistently deliver exceptional logistics services and contribute significantly to effective supply chain management. Choosing the right 3PL partner can lead to improved efficiency, reduced costs, and enhanced customer satisfaction. This year's winners demonstrate the high standards and innovation present within the 3PL industry.

01/29/2026 Logistics Industry Insights
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Ecommerce Firms Boost Loyalty with Delivery Excellence

Ecommerce Firms Boost Loyalty with Delivery Excellence

In the increasingly competitive e-commerce landscape, last-mile logistics has become a crucial battleground. Consumer expectations for delivery experiences are constantly rising, with free shipping, flexible options, precise tracking, and quality service becoming standard. E-commerce companies need to optimize inventory, reshape processes, embrace technology, and strengthen partnerships. Specialized logistics providers offer customized solutions, extensive networks, and advanced technologies. Investing in the last mile and creating an exceptional experience is key to winning customer loyalty and market share.

01/29/2026 Logistics Industry Insights
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