Sri Lankan Woman Breaks Barriers in Maledominated Customs Sector

Sri Lankan Woman Breaks Barriers in Maledominated Customs Sector

A Sri Lankan female Deputy Director of Customs shares her story of overcoming challenges and achieving career advancement in a male-dominated field. She encourages women to confidently challenge norms and promotes gender equality within the customs service. Her journey highlights the importance of perseverance and breaking down barriers for women in leadership roles, inspiring others to pursue their professional goals and contribute to a more equitable and inclusive workplace within the customs administration and beyond.

01/22/2026 Customs Knowledge
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Lesotho Revenue Authority Strengthens Leadership with WCO Aid

Lesotho Revenue Authority Strengthens Leadership with WCO Aid

The Lesotho Revenue Authority, during an executive team retreat, leveraged the World Customs Organization's Leadership and Management Development System to clarify strategic priorities and enhance team collaboration, achieving significant results. This case demonstrates how effective leadership development can significantly improve overall organizational effectiveness and offers valuable lessons for other organizations. The focus on strategic alignment and improved teamwork fostered a more cohesive and productive environment, ultimately contributing to the success of the LRA's strategic objectives.

12/30/2025 Customs Knowledge
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Zimbabwe Tax Authority Gains from WCO Leadership Program

Zimbabwe Tax Authority Gains from WCO Leadership Program

The WCO held a workshop in Zimbabwe to enhance the management capabilities of ZIMRA, promoting customs modernization and trade development. The workshop aimed to improve tax efficiency and international competitiveness. Key areas covered included leadership development strategies tailored for customs and tax administration. Participants explored best practices in streamlining customs procedures, leveraging technology for tax collection, and fostering a culture of compliance. The ultimate goal is to bolster Zimbabwe's economic growth through efficient and effective revenue collection and enhanced trade facilitation.

12/30/2025 Customs Knowledge
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WCO Promotes Gender Equality in Global Customs Operations

WCO Promotes Gender Equality in Global Customs Operations

The WCO Gender Equality Conference highlighted progress in gender equality within customs administrations, sharing best practices and urging member collaboration to build a fair and inclusive environment. The conference emphasized the importance of mainstreaming gender perspectives in customs policies and operations. Participants discussed strategies for promoting women's leadership and addressing gender-based discrimination. The call for collaborative efforts aims to foster a global customs community that values diversity and ensures equal opportunities for all, ultimately contributing to more effective and equitable trade facilitation.

01/05/2026 Customs Knowledge
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West and Central Africa Push to Modernize Customs Systems

West and Central Africa Push to Modernize Customs Systems

The 7th Annual Meeting of Capacity Building Focal Points for West and Central Africa focused on customs reform and modernization strategies. Key challenges discussed included leadership, human resources, outsourcing responsibility repatriation, and trade facilitation. The meeting emphasized strengthening regional cooperation and WCO support to enhance customs management, promote regional economic development, and build an efficient and secure global trade system. The discussions aimed to improve the effectiveness and efficiency of customs administrations in the region, ultimately contributing to increased trade and economic growth.

02/05/2026 Customs Knowledge
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WCO Program Enhances South African Tax Authority Efficiency

WCO Program Enhances South African Tax Authority Efficiency

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in South Africa to support the South African Revenue Service (SARS) in enhancing the capabilities of its middle managers and driving organizational reform. The workshop emphasized the importance of self-awareness, strategic management, people management, communication skills, and change management. Follow-up cooperation is planned to develop a regional center of expertise. Leadership and management development are crucial for organizational success, requiring continuous learning and practice.

01/05/2026 Customs Knowledge
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WCO Promotes Trade Ease Via Publicprivate Partnerships at COMALEP

WCO Promotes Trade Ease Via Publicprivate Partnerships at COMALEP

The WCO participated in the COMALEP meeting and private sector forum to deepen public-private partnerships and promote trade facilitation. The meeting emphasized the importance of the private sector in customs policy development and explored issues such as regional customs cooperation, technological challenges, and fiscal risk management. The WCO's strategic leadership and the deepening of regional cooperation will contribute to building a more open, efficient, and secure global trading system.

01/05/2026 Customs Knowledge
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Sunaks Leadership Boosts UK Crossborder Ecommerce

Sunaks Leadership Boosts UK Crossborder Ecommerce

The UK welcomes its first Prime Minister of Indian descent, Rishi Sunak, marking a significant shift in British politics and presenting new opportunities and challenges for cross-border e-commerce sellers. Sunak's sound economic policies are expected to stabilize the market, creating a more predictable trading environment. Sellers should closely monitor policy changes, optimize product offerings and service quality, expand marketing channels, ensure compliance, and choose reliable cross-border logistics partners to seize opportunities and achieve business growth.

12/29/2025 Logistics Industry Insights
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West and Central Africa Boost Customs Modernization Via Regional Cooperation

West and Central Africa Boost Customs Modernization Via Regional Cooperation

The 6th Regional Working Group Meeting of Human Resources and Training Managers of Customs in West and Central Africa in 2016 focused on regional cooperation to accelerate the modernization of customs human resources. The meeting emphasized experience sharing, regional synergy, and the importance of the WCO-WACAM project. Participating countries actively sought project support and discussed key issues such as digital transformation, performance management, leadership development, and talent retention, aiming to jointly build the future of customs in West and Central Africa. The discussions highlighted the need for collaborative efforts and shared strategies.

02/05/2026 Customs Knowledge
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WCO Belgian Customs Academy Boost African Customs Training

WCO Belgian Customs Academy Boost African Customs Training

WCO, in collaboration with the Belgian Customs Academy, provides training to African customs officials to enhance their capabilities. Recently, officials visited the WCO headquarters to deepen cooperation, focusing on areas such as digital transformation. This partnership aims to strengthen customs administration in Africa and facilitate trade by building a skilled workforce and promoting modern practices. The collaboration underscores the WCO's commitment to supporting Africa's development through effective customs management and capacity building initiatives.

01/05/2026 Customs Knowledge
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