Gambia Revenue Authority Adopts Wcobacked Competencybased HR System

Gambia Revenue Authority Adopts Wcobacked Competencybased HR System

The Gambia Revenue Authority, with support from the World Customs Organization, implemented a competency-based human resource management model. This included developing job catalogs and competency frameworks, which received positive feedback after a pilot phase. Future plans involve creating onboarding programs and sharing experiences with national institutions to promote the modernization of human resource management at the national level. The implementation of the competency model is a key component of the ongoing tax reform efforts in Gambia.

12/30/2025 Customs Knowledge
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Namibia Adopts WTO Trade Facilitation Measures

Namibia Adopts WTO Trade Facilitation Measures

At the request of Namibia, the WCO assessed its implementation of the Trade Facilitation Agreement (TFA), identifying both challenges and opportunities. The WCO will provide a report to support Namibia's modernization reforms. The assessment aims to help Namibia streamline its customs procedures, reduce trade costs, and improve its overall trade competitiveness. The WCO's support will be crucial in assisting Namibia to overcome obstacles and fully realize the benefits of the TFA, ultimately contributing to its economic growth and development.

02/03/2026 Customs Knowledge
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Colombia Customs Boosts Strategy with WCO SECO Backing

Colombia Customs Boosts Strategy with WCO SECO Backing

WCO and SECO held a workshop at DIAN in Colombia to enhance its strategic planning and project management capabilities. This initiative aims to accelerate DIAN's transformation and promote trade facilitation. The workshop focused on equipping DIAN officials with the necessary tools and knowledge to effectively implement modernization projects and align them with strategic goals. By strengthening these core competencies, DIAN can improve its efficiency, transparency, and overall effectiveness in supporting Colombia's economic growth through streamlined customs procedures.

02/06/2026 Customs Knowledge
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Ghana Revenue Authority Upgrades HR System with WCO Support

Ghana Revenue Authority Upgrades HR System with WCO Support

The Ghana Revenue Authority (GRA), with support from the World Customs Organization (WCO), has launched a blueprint for Human Resource Modernization. Through the WCO WACAM project, the GRA aims to establish a competency-based HR management system. This includes optimizing recruitment processes, strengthening employee training, improving performance management, and enhancing the capabilities of the HR department. The overall goal is to contribute to the economic development of Ghana by creating a more effective and efficient workforce.

01/22/2026 Customs Knowledge
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Bipartisan Bill Proposes Tax Credit Modernization for Short Line Railroads

Bipartisan Bill Proposes Tax Credit Modernization for Short Line Railroads

A bipartisan bill has been introduced in the US Senate to enhance the short line railroad tax credit. The bill aims to incentivize private investment, improve rail transport efficiency, and promote regional economic development by adjusting the credit cap, expanding coverage, and introducing an inflation index. These changes are designed to make the tax credit more effective in supporting short line railroads, which are crucial for connecting rural communities and industries to the national freight network. The proposed legislation seeks to modernize and strengthen the infrastructure backbone of the American economy.

01/30/2026 Logistics
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WCO WTO Partner on Tech to Boost Crossborder Ecommerce

WCO WTO Partner on Tech to Boost Crossborder Ecommerce

A joint WCO-WTO Public Forum session highlighted the crucial role of disruptive technologies and e-commerce in post-pandemic trade recovery. The meeting explored topics such as e-commerce, public-private partnerships, and data applications. It emphasized the importance of technological innovation and data-driven approaches in customs modernization, and looked ahead to future trends in global trade. The discussions underscored how these elements are vital for streamlining processes, enhancing efficiency, and fostering sustainable growth in the evolving international trade landscape.

01/16/2026 Customs Knowledge
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WCO Forum Advances Global Trade Efficiency and Security

WCO Forum Advances Global Trade Efficiency and Security

The 4th WCO Technology and Innovation Forum was held in Argentina, focusing on the role of technology in building efficient, secure, transparent, and resilient global supply chains. Participants shared best practices and discussed future borders, technology-enabled decision-making, and transparency in cross-border transactions. The forum emphasized that public-private partnerships and technological innovation are crucial for driving customs modernization. Key discussions revolved around leveraging technology to enhance security, streamline processes, and foster greater collaboration among stakeholders to facilitate legitimate trade.

01/26/2026 Customs Knowledge
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Madagascar Boosts Tax Efficiency with Talent System Upgrade

Madagascar Boosts Tax Efficiency with Talent System Upgrade

The Madagascar Revenue Authority (MRA) is modernizing its human resource management system through a competency-based approach in collaboration with the World Customs Organization (WCO). This project aims to enhance the professional skills of tax officials, optimize HR processes, and ultimately improve tax efficiency and promote economic development. The WCO will continue to provide capacity-building support to help the MRA achieve its modernization goals. The focus is on building a skilled and efficient workforce to improve revenue collection and contribute to Madagascar's economic growth.

02/12/2026 Customs Knowledge
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Sierra Leone Modernizes Tax System to Increase Revenue

Sierra Leone Modernizes Tax System to Increase Revenue

With support from the World Customs Organization (WCO), the National Revenue Authority (NRA) of Sierra Leone has initiated a modernization upgrade of its human resource system. This project aims to build a scientific, standardized, and efficient human resource management system by introducing a competency-based HRM approach. The goal is to cultivate a high-quality, professional tax workforce, providing a strong impetus for national tax revenue and economic development. This upgrade focuses on improving talent and skills within the NRA to enhance its overall capacity.

02/12/2026 Customs Knowledge
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Sierra Leones NRA Enhances Talent Management for Tax Efficiency

Sierra Leones NRA Enhances Talent Management for Tax Efficiency

The National Revenue Authority (NRA) of Sierra Leone, with support from the World Customs Organization (WCO), launched a Human Resources Modernization Upgrade Program. This initiative aims to build a professional and efficient tax workforce by establishing a competency-based HR system, ultimately improving tax collection efficiency, optimizing the business environment, and contributing to national economic development. The program includes components such as diagnostic assessments, capacity building initiatives, and regional cooperation. It provides valuable experience for other developing countries' tax agencies seeking to modernize their HR practices.

02/05/2026 Customs Knowledge
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