High Ecommerce Return Rates Cut Crossborder Seller Profits

High Ecommerce Return Rates Cut Crossborder Seller Profits

Cross-border e-commerce sellers face the challenge of high return rates, eroding profit margins. This paper analyzes the current situation of return rates, the differences in return policies among e-commerce platforms, and the controversy and risks associated with the "refund only without return" policy. It proposes strategies for sellers to optimize product quality, improve logistics, and enhance after-sales service. The paper emphasizes the importance of building a fairer cooperative model between platforms and sellers to mitigate the negative impacts of high return rates and ensure sustainable business growth.

01/16/2026 Logistics Industry Insights
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Global Ecommerce Firms Adopt Advanced Package Return Systems

Global Ecommerce Firms Adopt Advanced Package Return Systems

It's possible to intercept and return an international express package, although success depends on package status, courier policies, and destination country regulations. The golden window is within 24 hours of dispatch. This guide provides detailed instructions, including contacting the courier, confirming package status, and covering applicable fees. It offers interception strategies and alternatives for different stages of transit, helping you minimize potential losses. Factors like the speed of the courier and the package's location are crucial. Act quickly and be prepared to pay for the return shipping.

01/26/2026 Logistics Encyclopedia
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Beijing Streamlines Air Transit Cargo Customs Clearance

Beijing Streamlines Air Transit Cargo Customs Clearance

This article details the customs clearance process for air transit cargo at Beijing Airport. It covers key aspects such as document preparation, inspection and quarantine, manifest processing, customs declaration, cargo transfer, and return clearance. The article emphasizes important considerations throughout the process, aiming to assist relevant professionals in completing customs clearance operations efficiently and in compliance with regulations. The goal is to provide a comprehensive guide for navigating the complexities of air transit customs clearance in Beijing.

09/26/2025 Customs Knowledge
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Global Shipping Resumes Key Fees and Logistics Tips

Global Shipping Resumes Key Fees and Logistics Tips

International express return processing is complex, and clarifying cost responsibility is crucial. This article details the return process, defines the responsibilities of the sender, recipient, and courier company, and provides practical considerations to help you avoid logistics disputes and reduce the risk of losses. It clarifies who is responsible for return shipping costs, customs duties, and other related expenses under different circumstances, offering guidance for navigating potential disagreements and ensuring fair resolution.

11/03/2025 Logistics Encyclopedia
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Guide to Managing International Express Returns and Liability

Guide to Managing International Express Returns and Liability

This article provides a detailed analysis of the core international express return process, including initiation and reason confirmation, return application and solution confirmation, reverse logistics and customs clearance, and final receipt and subsequent processing. It also clarifies the principle of freight responsibility for international express returns, which is based on "source of responsibility." The responsible party is determined based on who caused the return, helping readers better understand and handle international express returns.

01/15/2026 Logistics Encyclopedia
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Amazon Europe Cuts FBA Fees for Apparel Sellers

Amazon Europe Cuts FBA Fees for Apparel Sellers

Significant adjustments to Amazon Europe's FBA fees are here. Sellers of apparel, accessories, and luggage will benefit from a more transparent and economical billing model, along with a waiver of return processing fees. This new policy reduces logistics costs and operational risks, providing sellers with pricing flexibility and marketing space. It empowers them to seize opportunities in the European market and achieve business growth. The changes aim to make FBA more competitive and attractive for sellers looking to expand their reach in Europe.

01/21/2026 Logistics
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Amazon Sellers Guide to Cutting FBA Fees in the US

Amazon Sellers Guide to Cutting FBA Fees in the US

This article provides an in-depth analysis of the first mile and last mile costs associated with Amazon FBA in the US, covering the costs and timelines of various transportation methods, including sea and air freight, as well as Amazon's warehousing and delivery fees. It also reveals hidden costs such as tariffs and return fees, and offers practical advice on matching transportation methods, controlling volumetric weight, and optimizing inventory turnover to help sellers reduce logistics costs and improve profit margins.

01/23/2026 Logistics
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Amazon Sellers to Bear Higher Costs Under New Return Policy

Amazon Sellers to Bear Higher Costs Under New Return Policy

A new development in Amazon's return policy seemingly allows sellers to charge restocking fees in specific situations, primarily targeting Fulfillment by Merchant (FBM) sellers. FBM sellers should be wary of extra shipping costs resulting from incorrect return label information. It's crucial to closely monitor policy changes and implement effective measures to reduce operational costs and risks. This policy shift necessitates careful attention to detail and proactive management of returns for FBM sellers to maintain profitability and avoid unexpected expenses.

12/29/2025 Logistics
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Delayed Customs Clearance Risks Cargo Backlogs

Delayed Customs Clearance Risks Cargo Backlogs

After foreign trade containers enter the port, although customs doesn't have a mandatory customs clearance deadline, it's recommended to declare as early as possible to avoid demurrage, ensure timely shipment, and address potential inspection risks. Pay special attention to the cut-off time, and ensure release is completed before then. In Yangshan Port, containers usually cannot enter the port without customs clearance, and late declaration may result in additional fees. Early declaration is crucial for smooth and cost-effective export operations.

08/22/2025 Customs Knowledge
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Shanghai Ningbo Offer Costeffective LCL Export Solutions

Shanghai Ningbo Offer Costeffective LCL Export Solutions

Focusing on LCL export from Shanghai and Ningbo, we offer all-inclusive sea freight rates with no extra handling or customs declaration fees. Regarding destination port customs unboxing issues, we recommend consignees apply for unboxing reports from the supervisory warehouse themselves to improve efficiency. We are committed to providing customers with transparent and efficient export solutions. Aiming for hassle-free and cost-effective LCL shipping.

08/22/2025 Logistics Encyclopedia
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