WCO Releases Handbook for Customs Performance Excellence

WCO Releases Handbook for Customs Performance Excellence

The WCO has released a Customs Performance Assessment Handbook, providing tools such as assessment guidelines, KPI selection, and data management. It aims to improve the operational efficiency and service levels of customs administrations. The handbook offers a framework for measuring and enhancing performance across various customs functions, ultimately contributing to more effective border management and trade facilitation. It serves as a valuable resource for customs agencies seeking to optimize their processes and achieve strategic goals related to revenue collection, security, and compliance.

01/05/2026 Customs Knowledge
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WCO Tool Boosts Global Customs Training Efficiency

WCO Tool Boosts Global Customs Training Efficiency

The World Customs Organization (WCO) successfully piloted a learning development assessment tool aimed at enhancing the effectiveness of capacity building for its members. Through implementation in Eswatini, the WCO gathered feedback and improved the assessment framework to more scientifically measure the value of training activities. This tool will be promoted and applied to support the development of customs worldwide, ensuring that training initiatives deliver tangible and measurable results in improving customs operations and efficiency.

01/22/2026 Customs Knowledge
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Gambia Revenue Authority Streamlines Trade to Spur Economic Growth

Gambia Revenue Authority Streamlines Trade to Spur Economic Growth

The Gambia Revenue Authority is collaborating with the World Customs Organization to optimize customs operations and strengthen trade facilitation measures through the implementation of performance assessment mechanisms. These measures include Authorized Economic Operator (AEO) programs and coordinated border management. The goal is to enhance the national performance assessment system and promote economic development in The Gambia. This collaborative effort aims to improve customs efficiency and effectiveness, ultimately contributing to a more streamlined and competitive trade environment.

02/05/2026 Customs Knowledge
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Sudan Boosts Customs Security to Spur Economic Growth

Sudan Boosts Customs Security to Spur Economic Growth

Sudan Customs, with the support of the WCO, organized a risk management workshop aimed at enhancing risk management capabilities. The workshop focused on establishing target centers and selective inspection systems. This initiative is crucial for improving customs efficiency and security by enabling Sudan Customs to better identify and manage potential risks associated with trade. The WCO's support underscores the importance of international collaboration in strengthening customs administrations and promoting effective risk management practices.

12/30/2025 Customs Knowledge
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Aviation Industry Advances Pilot Competency Assessment for Safety

Aviation Industry Advances Pilot Competency Assessment for Safety

This paper explores the pilot competency assessment system, emphasizing its importance for safety, cost, and efficiency in aviation. It covers the content, methods, applications, and future development of such assessments, with a focus on IATA's guidance. The paper highlights how effective pilot selection and competency assessment contribute to enhanced aviation safety and operational excellence. Furthermore, it discusses the challenges and opportunities in refining these systems to meet the evolving demands of the aviation industry and ensure a highly skilled and competent pilot workforce.

01/08/2026 Logistics Industry Insights
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WCO Eswatini Launch Customs Capacity Pilot Program

WCO Eswatini Launch Customs Capacity Pilot Program

The World Customs Organization (WCO), in collaboration with the Eswatini Revenue Authority (ERA), launched a capacity building assessment pilot project. This initiative aims to enhance training quality and effectiveness, facilitate knowledge transfer, and strengthen customs capacity building through a systematic five-level evaluation model. The project's findings will be shared with WCO members, contributing to the security and facilitation of global trade. The assessment framework will provide valuable insights for optimizing training programs and ensuring sustainable capacity development within customs administrations.

01/26/2026 Customs Knowledge
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Guide to Optimizing Supply Chains Through Port Selection

Guide to Optimizing Supply Chains Through Port Selection

This paper introduces the 'Ultimate Guide to Port Assessment,' designed to help readers systematically optimize port selection strategies and improve supply chain efficiency. The guide provides a universal assessment framework, expert insights, key question checklists, and assessment checklists. It covers critical elements of port evaluation, data collection and analysis, communication strategies, risk assessment, and final decision-making methods, assisting companies in choosing the most suitable port.

01/28/2026 Port Encyclopedia
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Cte Divoire Customs Boosts Gender Equality with WCO Backing

Cte Divoire Customs Boosts Gender Equality with WCO Backing

The WCO conducted an assessment in Côte d'Ivoire on the progress of gender equality and diversity within customs administration. The assessment provided recommendations for improvement, aiming to create a work environment that promotes equal opportunities for all. The focus was on identifying areas where customs practices and policies could be enhanced to foster a more inclusive and equitable workplace, benefiting both employees and the effectiveness of customs operations. Ultimately, this initiative supports the WCO's commitment to promoting gender equality and diversity within its member organizations.

01/05/2026 Customs Knowledge
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Serbia Enhances Trade Via WCO Mercator Program

Serbia Enhances Trade Via WCO Mercator Program

The World Customs Organization (WCO) successfully completed a Mercator Program assessment of Serbian Customs, marking significant progress in trade facilitation for Serbia. The assessment aimed to understand Serbia's current compliance with the WTO's Trade Facilitation Agreement and develop a tailored action plan. The WCO will provide technical assistance through the PMFE to help Serbia improve its trade facilitation level and promote economic growth. This initiative will support Serbia in streamlining customs procedures and reducing trade costs, ultimately boosting its competitiveness in the global market.

01/26/2026 Customs Knowledge
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Niger Adopts WCO System to Streamline Customs Trade

Niger Adopts WCO System to Streamline Customs Trade

The World Customs Organization (WCO) conducted a diagnostic assessment of Niger Customs to enhance its commodity classification and valuation capabilities, aiming to boost African trade. The assessment covered legal frameworks, organizational structures, personnel skills, information technology, and cooperation mechanisms, proposing improvements incorporated into an EU-funded action plan. This initiative aims to harmonize commodity classification standards, facilitating trade and economic development in Niger and across Africa. The focus is on improving efficiency and transparency in customs procedures to promote regional integration and economic growth.

01/27/2026 Customs Knowledge
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