Eswatini Overhauls HR to Improve Trade Facilitation

Eswatini Overhauls HR to Improve Trade Facilitation

Eswatini is addressing trade facilitation challenges by reforming its human resource management system. With WCO support, the SRA conducted a 'People Development Diagnostic' to assess capacity gaps and committed to adopting competency-based management. By building competency models, optimizing training programs, improving performance management, and planning career development, Eswatini aims to enhance customs efficiency and promote economic development. This initiative serves as a valuable example for other developing countries seeking to modernize their customs operations and leverage human capital for improved trade outcomes.

02/03/2026 Customs Knowledge
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ROCB Europe Enhances Customs Talent Development

ROCB Europe Enhances Customs Talent Development

The World Customs Organization (WCO) is assisting ROCB Europe in restructuring its organizational framework to build a competency-based human resource management system, ultimately enhancing regional customs capacity building. By defining positions, constructing competency models, and providing ongoing support, the WCO aims to create an efficient talent engine that promotes regional trade facilitation and security. This initiative contributes to strengthening the global customs cooperation network.

01/22/2026 Customs Knowledge
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WCO Program Boosts Colombian Customs Trade Efficiency

WCO Program Boosts Colombian Customs Trade Efficiency

The WCO conducted a leadership workshop for DIAN, Colombia, aimed at enhancing the leadership and management skills of customs officials. The workshop focused on fostering teamwork and promoting employee development. The training equipped participants with the necessary tools and knowledge to effectively lead teams, manage resources, and drive organizational success within the customs environment. Ultimately, the initiative contributes to improved customs administration and efficiency in Colombia.

02/03/2026 Customs Knowledge
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New File Format Streamlines Global Customs Inspections

New File Format Streamlines Global Customs Inspections

Unified File Format (UFF) 3.0 is a data exchange standard led by the World Customs Organization (WCO) to achieve data interoperability between different Non-Intrusive Inspection (NII) devices, improving customs inspection efficiency. UFF 3.0 defines a unified file structure, data types, and schema templates, optimizing data transmission methods and change management processes. It lays the foundation for data standardization and interoperability in the field of customs inspection.

02/05/2026 Customs Knowledge
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WCO Releases Guidebook for Futureready Customs Organizations

WCO Releases Guidebook for Futureready Customs Organizations

This guide, published by the World Customs Organization (WCO), compiles global customs best practices in work organization, workplace design, and talent management. It aims to assist member administrations in addressing challenges like pandemics and building more resilient, efficient, and attractive future customs organizations. The content covers flexible working models, process optimization and automation, open-plan office spaces, talent development and training, and employee care and well-being.

02/06/2026 Customs Knowledge
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Uninsured Cargo Risks Rise Amid US Maritime Shipping Boom

Uninsured Cargo Risks Rise Amid US Maritime Shipping Boom

Ninety percent of ocean-shipped goods to the US are uninsured, highlighting a weak risk awareness in the industry. Misunderstandings of CIF/FOB terms, wishful thinking, and cost considerations are major contributing factors. The rise of ultra-large container ships exacerbates risk concentration, and industry volatility adds further uncertainty. Companies should prioritize risk management, dispel myths surrounding marine insurance, and choose appropriate insurance plans to safeguard their cargo. Proactive risk mitigation is crucial in today's volatile global shipping environment.

01/29/2026 Logistics Industry Insights
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Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
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