WCO Backs Digital Shift in Western Balkans for Closer Ties

WCO Backs Digital Shift in Western Balkans for Closer Ties

The Secretary General of the World Customs Organization visited North Macedonia to promote regional integration in the Western Balkans through digital transformation. He emphasized the importance of data analysis, coordinated border management, and Single Window systems. He suggested building a regionally interconnected customs system based on WCO standards. Furthermore, he highlighted the role of customs in disaster relief and the importance of collaboration with various stakeholders. This visit underscores the WCO's commitment to supporting efficient and secure trade facilitation in the region.

02/12/2026 Customs Knowledge
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West Africa Customs Modernization Enhances Efficiency Training

West Africa Customs Modernization Enhances Efficiency Training

The WACAM project, funded by SIDA, aims to promote regional trade development by enhancing the capacity of West African Customs in human resources, stakeholder relations, and resource mobilization through workshops. The project focuses on Customs Modernization and Capacity Building, specifically targeting improvements in skills and knowledge. By facilitating better collaboration and resource management, WACAM contributes to a more efficient and effective customs environment, ultimately fostering economic growth within the region. The project's emphasis on Resource Mobilization ensures sustainable operations and long-term impact.

01/26/2026 Customs Knowledge
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WCO Guide Aids Customs Agencies in Adopting Virtual Training

WCO Guide Aids Customs Agencies in Adopting Virtual Training

The World Customs Organization (WCO) has released the 'Guide to Successful Transition to Live Virtual Training,' offering strategies and techniques to help customs administrations effectively transition to virtual training modalities. Endorsed by reputable institutions and available in multiple languages, the guide covers needs analysis, instructor preparation, learner management, engagement strategies, and evaluation mechanisms. It aims to enhance training effectiveness and address challenges posed by crises. This guide provides practical advice for designing and delivering engaging and impactful virtual training programs for customs officials.

01/26/2026 Customs Knowledge
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Botswana Strengthens Environmental Enforcement at Borders

Botswana Strengthens Environmental Enforcement at Borders

The World Customs Organization, in collaboration with UNEP and others, held a workshop for Botswana Customs to enhance their understanding of the Basel and Montreal Conventions. This initiative aims to strengthen their capacity to control the cross-border movement of hazardous waste and ozone-depleting substances. The workshop supports Botswana in building a green border and similar activities are planned for other beneficiary countries. The goal is to improve customs' ability to enforce environmental agreements and protect the environment through effective border management.

01/26/2026 Customs Knowledge
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Niger Customs Modernizes HR to Boost Collaboration

Niger Customs Modernizes HR to Boost Collaboration

With the support of the WCO-WACAM project, Niger Customs has initiated a human resources modernization transformation. Through change management and communication activities, it aims to increase awareness and support for modernization both internally and externally. By establishing a competency-based HRM system, Niger Customs seeks to improve work efficiency and employee quality, promote economic development, and provide a reference for other developing countries. This initiative highlights the importance of investing in human capital for effective customs administration and national development.

02/02/2026 Customs Knowledge
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Eswatini Enhances Trade with Workforce Development

Eswatini Enhances Trade with Workforce Development

Eswatini is enhancing the professionalism of its customs workforce by building a modern, competency-based human resource management system to drive trade facilitation. The World Customs Organization (WCO) provided expert diagnosis and support, and the Eswatini Revenue Authority (SRA) has committed to adopting the principles and developing an implementation plan. This initiative aims to remove trade barriers, improve efficiency, and ultimately promote national economic development. The focus on talent development within the customs administration is crucial for achieving sustainable trade facilitation outcomes.

02/05/2026 Customs Knowledge
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West and Central Africa Push to Modernize Customs Systems

West and Central Africa Push to Modernize Customs Systems

The 7th Annual Meeting of Capacity Building Focal Points for West and Central Africa focused on customs reform and modernization strategies. Key challenges discussed included leadership, human resources, outsourcing responsibility repatriation, and trade facilitation. The meeting emphasized strengthening regional cooperation and WCO support to enhance customs management, promote regional economic development, and build an efficient and secure global trade system. The discussions aimed to improve the effectiveness and efficiency of customs administrations in the region, ultimately contributing to increased trade and economic growth.

02/05/2026 Customs Knowledge
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Qatar Customs Enhances Workforce Training for Global Edge

Qatar Customs Enhances Workforce Training for Global Edge

To enhance competitiveness, Qatar Customs invited the WCO to conduct a workshop focused on improving management capabilities and optimizing talent planning, development, and performance evaluation. Participants learned the importance of competency-based job descriptions through the WCO framework and recognized the crucial role of fostering a positive work environment. Moving forward, Qatar Customs will deepen its collaboration with the WCO to continuously improve its human resource management practices. The workshop aimed to equip managers with the necessary skills and knowledge for effective leadership and employee development.

12/30/2025 Customs Knowledge
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Ghana Customs Advances Modernization with WCOWACAM Project

Ghana Customs Advances Modernization with WCOWACAM Project

The World Customs Organization (WCO) assessed the impact of the WCO-WACAM project's support to the Ghana Revenue Authority (GRA), revealing significant progress in stakeholder engagement, human resource management, and strategic management. The WCO will continue to deepen its cooperation with the GRA, assisting its modernization efforts and enhancing trade facilitation. This collaboration aims to contribute to Ghana's economic development by streamlining customs procedures and fostering a more efficient trading environment. The WCO remains committed to supporting the GRA in achieving its strategic goals.

12/30/2025 Customs Knowledge
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WCO Upgrades Tool to Improve Customs Valuation Compliance

WCO Upgrades Tool to Improve Customs Valuation Compliance

The World Customs Organization has upgraded its Diagnostic Tool on Tariff Classification, Valuation and Origin. This tool aims to assist national customs administrations in identifying and addressing weaknesses in tariff, valuation, and origin management. By improving management efficiency and reducing trade risks, it ultimately promotes global trade facilitation. The upgraded tool focuses on optimizing the diagnosis of rules of origin and enhancing user-friendliness. The improvements are expected to lead to better compliance and contribute to a more streamlined and predictable international trade environment.

01/26/2026 Customs Knowledge
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